Utente ospite
27 luglio 2023
This might have been a nice place once, but it isn’t anymore in 2023. Overall we had a bad experience, though nothing went extremely wrong. We just wouldn’t stay here anymore. Most photos are older or taken from a very good angle. Check out the Tripadvisor guest images. And if you see horses on the pictures: They are simply not there most of the time. They are in the stable all day, do not roam around like on the pictures and kids are not allowed in the stable. They only come out when the trainer is giving lessons - which is not every day, so we had to wait until the third day for a riding lesson. So our daughter was massively disappointed. Plus: The kids kept looking for the horses and the trainer scolded them for doing so. We booked the Family Xperience package and didn’t receive most of it. It included activities in the early morning and late evening with the horses for our daughter, none of which took place. The included horse riding lessons weren’t booked in advance, although we asked them to. The trainer had no idea about the bookings and switched the times. The bar/pool area is filled with loud Indian techno music most of the time. We asked them to change it multiple times and they kept putting it back on again. In our room, the air conditioning was leaking and as a result the carpet in front of the door was soaking wet. With high temperatures outside, there was no way to stay in the room except at night. The room had no proper shower. Our room was spacious, but so badly furnished that you had to sit on the floor or bed for any comfort. At the reception, most times you need to use a translation app, most of the staff does not speak English, at least not to an extent where they were able to answer your questions. If you want to take a walk in the area: large dogs roam the streets and protect their area. So we turned around. On the positive side: The food was good
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