Hotel in zona Immaculate Conception Cathedral, Apia

I would not hesitate to give 5 stars to the fantastic staff for the kindness towards the clients at any time. The food from the lounge to the restaurant deserve also 5 stars! Very tasty and great variety of dishes . A buffet for dinner different every day. But i would give only 3 stars for the cleaning in our room and also in the public areas. The main door of the toilets in the lounge are covered in hand prints. We used in our room a cup. It was not cleaned or replaced but just rinsed and put back in the cupboard. The toilets were not clean upon arrival. The bassin tap needs to be mended and the bath is in a terrible state. We also found all cushions on the restaurant chairs very dirty. All covered in stains. But still. We will come back and will recommend this establishment for a short or long stay !!

Didn’t stay here, as the hotel was full when I arrived with some fellow travellers, who had made prior reservations. But with help of the receptionist, who let me use the wifi and subsequently rang another hotel for and organised a taxi, I ended up ok!

La struttura era pulita e moderna, ma la doccia non scorreva completamente, lasciando un puddle scivoloso lontano dal buco di drenaggio. In occasioni separate lo specchio era bagnato, le biancheria non erano state pulite, la tovagna non era stata cambiata e il letto non era stato riprodotto correttamente; la cassaforte programmabile non era stata aperta una volta chiusa, e la carta chiave doveva essere riprogrammata per dare accesso alla stanza. Una volta, mentre dormivo nella mia stanza all'inizio della serata, qualcuno cercava di entrare nella mia stanza, ma il lattice li fermò. Ho presto controllato fuori, pensando che potesse essere stato un custode, ma nessuno era lì, eccetto qualcuno - un uomo insolito di isola con un singolo, un cazzo di calzini e un giardino - che camminava intorno all'angolo. Credo che sia stato un altro ospite che ha avuto accesso alle carte di accesso elettroniche, che ha attaccato le camere degli altri ospiti, e dopo quel incidente la mia carta chiave non ha funzionato, e ho dovuto visitare la ricezione per riprogrammarla. Il personale era in generale cortese e gentile, ma solo per fare le mozioni per svolgere il loro ruolo, e nessuno si mostrava innamorato del lavoro che facevano. La stazione delle uova non poteva fare uova intorno, doveva venire dalla cucina, e dovevano bollire l’acqua prima, e era un aspettativo insolito. In una precedente visita a Samoa, in un hotel a Savai'i, la stazione d'uovo aveva un panino con acqua di smerigliatura per uova in polvere, e consegnavano uova in polvere così rapidamente come qualsiasi altro stile d'uovo. Ho visitato altri hotel per eventi intorno a Apia in questa visita. Ora sono aperto a rimanere in altri hotel dopo questa visita.

This hotel was like a lovely backpackers for grown ups and we enjoyed this. The rooms were clean, functional and had all of the facilities needed. Although a little small this was OK. We stayed in room 8 downstairs. It was value for money. I really liked the outdoor dining area near the pool as it was a friendly place to talk to other travelers and share stories. The gardens were stunning. The location was good as only 5 minutes drive to the city centre and on the Cross Island Road for the day we went to Robert Louis Stevenson's house and gardens. Apia is not a big city. There was space for 5 cars in the car park and 2 on the street and this was Ok as there was always parking available for us. I bought a local sim card at the airport on arrival and this was handy as I could use my maps app on my phone for us to find our way around. The staff were helpful and friendly. The breakfasts were colorful, creative and something for everyone as they were served on a tray with a bit of everything with different items each morning. We had some laundry done and it was ready within half a day. The TV did not work due to a signal connection error. The air con worked well. The shower was hot which I like. Their was a shelf in the bathroom to put your products which was very handy. Hotels should supply places to put your stuff. They asked you take off your shoes when walking in the reception area which was a pain as my shoes were clean and I feel there is a fungal infection risk walking around bare footed. There were stones outside and they were rough on bare feet if needed to nip between the reception and the downstairs. I think they should make this optional.

The staff were amazing and the deck overlooking the water is definitely a highlight. We stayed in 3 different rooms - lily pond, garden villa and beach side villa. The garden villas were poorly maintained and in need of some love (TVs not working, air con not working, shower head missing, insecure door locks) the other 2 were better maintained but could also do with some TLC as could the pool. Lots of positives but attention to detail with things like milk for tea and coffee and 24 hour access to drinking water, consistent shampoo and conditioner in each room (some had none some 1 of each and others 2). Great location and a comfy enough base - the staff made the whole experience.

I didn't know what to expect at first, this was my first time staying away from Apia but this has honestly been the best experience I've had in samoa thus far. Although the weather has been terrible, my experience here at sina Lei has been absolutely beautiful. From the moment we stepped in we were checked in early, our bags carried to our room. The room itself is stunning with a view of the lush green hills and palm trees and the gorgeous bathroom with the glass roof. Our room came with the deck outside dressed with a coffee table and 2 chairs, as well as inside as well next to our fridge and coffee and tea station. My partner and I had decided to go to the spa for the first time on our first day after checking in and settling. We each got a facial and the spa rooms were absolutely stunning, right next to the beach, I had the 45 minute facial and short massage and just hearing the sound of the beach waves, the cool sea breeze against your skin enhanced my experience. The women at the spa were very kind, very attentive and greet us daily whenever they see us. Im going for a full body massage today im really looking forward to it. The food is honestly delicious, like I kid you not, it's honestly the best food I've had at any resort and I've stayed at 6 resorts these past 3 weeks both in an out of town. I haven't had the best experience with food at some resorts here but every pasta dish I've had here was divine. Even the deserts, everything was presented beautifully, the staff treated us well and the events manager/ fnb manager greeted us like old friends. The waiting time was also really swift, about a 5-10 minute wait. We went to the entertainment night yesterday on Wednesday, it was dance performances + Siva afi (fire dance). The performances were beautiful as well as funny in their own way. ALL staff members even the waiters got involved at their ending performance and they had EVERYBODY up and involved and encouraged everyone to come together, the atmosphere was so good, absolutely beautiful. The Siva afi was also very well done, it was my first time seeing men AND women take part in it and even a child !! It was honestly riveting to watch and an amazing experience. All in all, this is the best resort I've stayed at in samoa so far. The staff are very helpful, kind and polite. Food was amazing, and even the views of the beach and animals within the water were beautiful. Would definitely recommend to couples coming to samoa for a getaway. Thank you sina lei for this experience !