Hotel a Apia

"The hotel and service was good. Staff attentive when approached and can offer assistance when required. I had requested an early check in, however was not aware early check in could only be accommodated from 8am- I landed at 4am. Restaurants onsite are typical however not as grande as other pacific island resorts and restaurants. I ventured to local restaurants (easy to walk to and safe for a solo traveller) and was able to easily walk into town. Just a side note, I found I was unable to book tours via the hotel as I was a solo traveller and they require a minimum of 2 people per booking. I managed to find other ways to book and see Samoa however it wasn’t as easy as walking to the tour desk. Overall though I was happy with my stay!"

"Se viaggiare solo non è così sociale come un ostello, ma ha un sacco di compagni soli viaggiatori per incontrarsi in cucina o lobby e probabilmente il più sociale che si può ottenere in Samoa."

"Un soggiorno facile a Tanoa. Le camere sono pulite, confortevoli e tutte le strutture funzionano bene. Grande piscina e buffet per colazione. Tanoa è sempre la prima scelta di alloggi quando arrivamo a Samoa."

"Hotel in centro città. Camere con strutture personali, con un pozzo di tè, frigorifero, TV, aria condizionata e ventilatore. Letti sopra tutti i lodi. L'unica inconveniente è la mancanza di un Internet permanente. L'accesso al wifi deve essere acquistato separatamente e le unità pagate sono notevolmente veloci. Pertanto, è meglio per coloro che intendono rimanere qui per un periodo più lungo per ottenere la propria carta SIM."

"We recently stayed at this hotel for three nights and, while there were aspects we truly enjoyed, our experience was unfortunately overshadowed by significant issues with the reservation and front desk process. Upon our arrival at 15:30 (check-in time is from 15:00), we were surprised to find that our online reservation couldn’t be found in their system—despite us having proof of the booking. We had to wait in the lobby for nearly an hour while the issue was being resolved. What is shown as available online appears to differ significantly from what is actually available on-site, which created ongoing problems throughout our stay. We had initially booked a room with a swimming pool view and private balcony. However, this room type was not available upon check-in. We were first offered a lower-category room with a mountain view, which we declined as we already paid online for higher-category, and were then moved to a room with a harbour view and private balcony. Although staff assured us that our originally booked room would be available the following day, we remained cautious and asked for confirmation, as we preferred to avoid the hassle of moving again unless necessary. Unfortunately, the following day we were asked to check out at 11:00 am because the room we were in had supposedly been booked by another guest, and we were told that a room matching our original booking (with pool view) was ready for us. However, when we returned the same day at 15:00 for check-in, we were assigned the same room we had vacated earlier—clearly indicating no other room had actually become available. On the third day, we faced a similar confusion with the rooms. Each day involved unnecessary packing and discussions with the front desk, which took up a lot of our time and energy. That said, the hotel does have its strengths. We really appreciated its convenient location, the beautifully designed restaurant interior, and especially the food—breakfast, in particular, was excellent. Overall, while the amenities and dining were enjoyable, the front desk and reservation experience significantly impacted our stay. We hope the hotel takes steps to improve its booking coordination and internal communication, as it has the potential to offer a much better guest experience."

"酒店非常的棒，性價比高。除了地理位置處於城市中心，步行即可以到达鱼市场、海边以及邮局，大教堂及文化活动中心等，酒店干干净净，歺廳厨房更是不輸国內，且价格超级亲民，份量大到我不敢多点🤣，酒店可以租車，完全滿足你的所有需要，老板親切，樂於助人，很有耐心解答我们的问题，这个酒店绝对值得推薦👍。"

"Era più vicino a dove volevamo andare, il servizio era molto buono, molto consigliato a chiunque volesse rimanere lì, il personale era molto amichevole."

"Great amenities, friendly staff, although our stay was short, we had everything we needed and were very accommodating🙏💯 would absolutely recommend👌🏻 thank you Moatoga🙏"