Appartamenti a Versailles

We visited just for the weekend and what an amazing time it was. The staff on reception were professional and welcoming, speaking a number of different languages, including English, as did all the staff we encountered during our stay. I was so thankful for this as I saw one of the reviews which stated an expectation to speak French, this was simply not the case for us. We had a fabulous spacious 4th floor room on the park side with a small balcony. The bed was by far the most comfortable hotel bed I have slept in so far and the slippers provided, a much better quality that those in other hotels and we have been to a fair few. The bathroom was great, but just a word of caution if having a soak in the tub as it’s very prone to slipping due to the shape. A rubber mat for inside the bath is provided for you to use. Breakfast was a buffet only (no menu) and was very limited, although you can order a number of different egg dishes. There was just one chef and a bit of a queue. I don’t think this was unusual as there was a polite notice asking guests to come back once they have placed their order, which I did and maybe I shouldn’t have as it seemed that my order was then put on the back burner. I know this as I saw countless others guest getting their orders in and receiving their dishes before me. It’s only when I approached the station that the chef then went to get my order. The eggs Benedict received was ok but very close to being hard boiled and I prefer a runny yolk. The breakfast experience overall was ok, with staff being very polite when you asked them something, but this could have been better by them checking in to see if we had everything we needed, e.g. more coffee. I always think when it comes to hotels and indeed in life that ‘you don’t know what you don’t know’ and so far this year we’ve had exceptional service at breakfast from the Westin Palace Madrid and a truly amazing buffet with options to order extra dishes at the Ritz Carlton in Vienna, both of which renewed my faith in the hotel breakfast experience, so I know more can be done here at this hotel. We didn’t swim in the pool but it was a good size. The gym was amazing if you like like to keep your exercise up whilst away and the staff were very friendly. A tip for guests wanting to visit Versailles Palace & gardens, get you tickets from the concierge if you haven’t booked in advance. Indeed we hadn’t booked in advance and there were no tickets on the website when looked, so we were so relieved when we asked the concierge about this. One of the highlights of our stay has to be the view from our balcony at night of the Bastille fireworks, this was simply outstanding and totally unexpected, an experience which we aim to replicate next year and will return. Merci infiniment

Abbiamo soggiornato qui solo una notte per visitare la Reggia di Versailles. Questo hotel non è stato un problema per noi in termini di posizione, servizio, strutture, comfort, ecc. Se devo dire una cosa, il costo del parcheggio notturno era un po' caro. Non c'è dubbio che questo hotel sarebbe la scelta migliore nella zona e ovviamente mi piacerebbe soggiornare qui quando visiteremo nuovamente Versailles.

Ho dormito in questo appartamento hotel il 14 febbraio 2023, con mio figlio di 8 anni. Molto ben situato rispetto al castello e abbastanza funzionale. Tuttavia, sono stata molto delusa e degustata dall'odore nella stanza.. Odoro di mosquito, umidità o effluente, non si sa troppo... Camera 41 al quarto piano da evitare. Ho inviato una denuncia per posta posta dopo aver segnalato questo problema al ricevimento, perché il telecomando della televisione non funzionava davvero, alcuni canali TV neanche.. Breve, 106 euro la notte a respirare non so cosa.. Una responsabile mi ha chiamato dopo il mio mail.. Mi propone .... Attenzione rullaggio di tamburo ... UNA CASA DI COCCOLA IN RIMBORSO !! O una riduzione su una prossima visita, mentre sono sicuro di non tornarci.. Il peggiore è che altri pareri sono simili a quelli del mio per quanto riguarda gli odori, alle stesse date e precedenti ... Tuttavia, la responsabile mi ha detto che il problema era stato risolto qualche mese fa. Quindi sapete che vi rischiate di cadere in una stanza dove si sentirà chiaramente molto male.. E che nessun risarcimento sarà offerto a parte il cioccolato se si prenota su prenotazione.. Una vergogna per un posto simile!