Appartamenti a Puerto de la Cruz

Sono stata con mia madre dal 28 Settembre al 5 Ottobre. La pulizia è stata effettuata tutti i giorni, le stanze sono ben ordinate e per il rapporto qualità/prezzo io la consiglierei a tutti i turisti. Se dovessi ritornare a Tenerife, di certo sceglierei di nuovo loro. Alla reception TUTTI erano di una gentilezza disarmante, hanno saputo darmi gli orari degli autobus per località, hanno saputo indirizzarmi verso varie attrazioni, ho affittato la macchina grazie a loro. Li ringrazio nuovamente per tutto. (E per di più, siamo rimanste meravigliate dal fatto che la piscina fosse inclusa nel prezzo). 10/10!

Un piacevolissimo soggiorno in uno splendido hotel ! Tutto molto bello, dalle camere sempre in ordine alla colazione eccezionale, per tutti i gusti e con un servizio che si distingue per la gentilezza e la cortesia del personale, attento ad ogni richiesta o esigenza. i locali dell'hotel hanno un fascino e una accuratezza di altri tempi, vissuti con molta discrezione e riservatezza. La SPA è fantastica, con un gusto e uno stile 'orientale' molto confortevole. Ottimi anche i servizi di cura e relax per la persona. Una segnalazione particolare per la PR Carla Conde e le le assistenti alla reception Patricia e Laura. Tutte molto eleganti, cortesi e disponibili.

Balcony had internal unattractive view overlooked by many others. Food was mostly cold and rarely cooked well but plenty of variety on offer. Staff were efficient and friendly. Evening entertainment unimpressive and far too loud. That said, we still enjoyed the holiday and a few drinks in the bar of the hotel across the road in the evening. Puerto de la Cruz was an absolute delight and will plan to return. The hotel was situated in a great central location and not far from the bus station which provides services to the botanical Gardens,and The airport in the south et cetera.

If you like going for a walk from your hotel, then forget about this one!!! On top of a very steep hill with steep road going down and when you get down you are on a very narrow busy road with mostly no pavements and nothing nice to look at. When you want to get back up to the hotel, it's very hard work. Just don't bother. The hotel offers a shuttle service to the town centre, on weekdays, very limited on Saturdays and none on Sundays or holidays. On a good day, the last shuttle is about 5.45 back to the hotel. Then you are stuck unless you want to use taxis to and from the town. Puerto del la Cruz centre is about 3 miles down hill to the harbour. You will see it all in a couple hours!!! This area is very cloudy and about 10 degrees cooler than the other side of the island, like Los Christianos and Los Americas which are much more busier, sunnier, warmer and much more to do and see. I really recommend Puerto de La Cruz for just a day trip and no more!!! Because of the mountain range surrounding this area, all the clouds get traped over this area, which means it's much cooler, more cloudy, but more green. If you are looking for sun in Tenerife, then stay in the south of the island. The hotel itself is very dated, you have a small cooker and a sink in a corner with a few kitchen cabinets in dark wood!!! This is not shown in the room pictures!!!! The cooker is not connected, so if you want to use it, you have to hire utensils, pots and plates from the hotel and then they will turn it on!!! There is absolutely nothing in the kitchen, not even a spoon. There is no kettle or tea/coffee making facilities in the room. The hotel told us, hire a kettle for €4 a day, or upgrade your room to one with tea/coffee making facility for €48 a day!!! Reminds me of Ryan Air, the hotel is cheap, but everything is extra down to netflix!!! On the positive side, the rooms are quite large with a bedroom off the living area. Balcony is a good size too. The hotel is Affiliated to Melia, so don't expect customer service either!!! I won't be back!!!

L'hotel è stato recentemente rinnovato, senza modificare la struttura originaria. Le stanze ora hanno pavimenti in laminato. I mobili sono di tipo minimal moderni e lasciano a vista il vestiario. Il bagno ha una grossa doccia, che sostituisce la vasca da bagno. Non è presente il bidet anche se il posto per installarlo ci sarebbe. Il miscelatore della doccia ci mette un po a regolare la temperatura voluta. Materassi davvero comodi, buona la pulizia delle camere. Ristorazione, il menù è il classico degli hotel. Buone le verdure. È presente il banco cottura a vista della carne e pesce. Carne discreta, pesce così così, Non ho provato i primi, ma a vista non mi paiono eccezionali. Banco frutta, così così. Banco dolci. davvero scadente di bassa qualità, come pure i gelati offerti. Discreta la colazione. Il parcheggio in zona si trova, ma con una certa difficoltà. Il parcheggio dell'hotel costa 15 euro al gg

Truly Anazing Hotel loved every minute of our time there . The rooms are very spacious and have a huge king size bed which is very comfortable and you get to hear the sounds of the Ocean to sooth you to sleep . The reception staff are so friendly and helpful, the food is to die for so much choice to suit everyone and the restaurant staff are so pleasant . Couldn’t have wished for more .

Highly recommend, this hotel is very clean.. breakfast was included and the pool ontop of the roof was pretty small but I used the public pool, the reception staff helped me whenever and gave me directions and information, it's very central and I would stay again. I have no complaints what so ever... only thing I can suggest is having air con which the fan wasn't the best but still didn't effect my stay. Very lovely hotel with lovely friendly staff. Went solo and room was really small but I didn't mind