Yunshui Lanting Hot Spring Hotel

I'm afraid my experience wasn't the best. When arrived our room, the floor (carpet) was super dirty. We complained to reception and they sent a cleaning lady. She wasn't super happy to clean the floor but we waited patently. Once she finished we open the bed and saw some hairs. We called reception again. This time one of the hotel managers came to meet us. She apologized and decided to upgrade us to a nicer and bigger room for free. They still took over one hour to clean it to make sure it was in acceptable conditions. I'm not sure we were just unlucky or that is the normal standard in that hotel. In any case, the new room was good to stay and we were happy with their efforts. Breakfast is almost inexistent for foreigners and it finishes way too early: 8:30. Arriving twice at 8am, we could barely find food. Except for this location, is good (close to train station, close to hospital where you can do virus test, close to connection point to enter Changbaishan (North), close to some big green areas (pine forests) where you can have enjoyable walks in the morning or after dinner. As a conclusion, if I may give some constructive feedback to hotel manager: - please consistently and thoroughly clean your rooms when guests leave; - extended breakfast time to at least 9:30; - include more variety in the breakfast and make sure quantities are at decent level by 8:00.

장백산의 특색에 걸맞는 파란색과 흰색을 중심으로 청결하고 깔끔한 객실을 이용하는 게 충분하는데 목욕탕에 입장할 때 종업원이 개인으로 쓰는 슬리퍼를 신는 저보고 목욕용 슬리퍼를 안 주고 그냥 입장하라고 해놓고 락커도 안내 받지 않고 노천온천까지 쭉 데려다가서 저야 어떻게 쓸 수 있는지 말도 안되는 상황 당해서 화났어요

衝著温泉來的好幾家温泉酒店裡，我選了這一家，因為這家的房型特別好，房間大寬敞朝向也好，酒店經理聽説我兒子蟎蟲嚴重過敏，還免費給我升級了，沒有地毯的房間真的是非常的感動。房間裏的設施齊全，工作人員每天都很勤快的來打掃，洗澡水又熱又大床也很大，還有免費的飲料提供有一個小冰箱，正好可以給我們放孩子隨身帶來的葯品，這裏的温泉有好幾個池子，還有小朋友的遊樂場所，泡完温泉還有按摩和小吃，非常的完善，早餐也非常的可口，有很多當地的特色菜，很喜歡這裏，我們的房間還可以遠眺長白山，真的是完美的地方太多了，還有房間裏的擺設都是我喜歡的北沉香琥珀木。如果下次來二道白河鎮，我會毫不猶豫地再住這家酒店的

老酒店，性價比不高，提前説了想要洗衣房一層的房間説是在維修給我升級了雙床房，我本來買的是特價房，還給我送了兩張早餐券，但是該説不説除了餐廳感覺到服務員的熱情，硬件不行，洗澡間地漏還有上一位客人的頭髮，這個床都不是正的，洗完澡出來劃拉了一下哎

一出高鐵站就能坐上酒店的專門接站車，司機態度非常好，特別方便，十分鐘就能到達酒店。酒店前台姐姐和經理姐姐人特別好，特別熱情，我們三個人訂了一個標間，本來想加一個人的温泉，結果經理姐姐直接多送給了我們一份温泉和早餐，特別特別驚喜。房間空間很大，衞生也很好，睡得很安心舒服，露天温泉也很有意思。退房的時候可以寄存行李，姐姐還給我們説可以送站，但是我們自己找了司機就沒有用酒店的送站服務，走之前姐姐還給我們三個送了三塊人蔘香皂當做小禮物，特別感謝。整體來説服務非常好，下次來還住!

前台經理非常熱情，提前電話溝通，預留了想要的房間。酒店有一定年頭了，設施裝修可以看出來，但是乾乾淨淨。旅遊旺季不方便叫車，前台幫忙申請了火車站接送服務，司機小哥很帥氣。東北人真是嘎嘎熱情，下次還來。