Residence Inn Boston Andover

不能再差的酒店！特別特別老舊，地毯是臟的，衞生間頂上有黴斑。第一天給的是2樓的陰面房間，投訴後換到了三樓面向泳池的房間。沒高興一會兒，發現空調是壞的，衹能制暖，連關機都關不了。打電話給前台發現電話機也是壞的，形同虛設。跑去前台投訴，安排了一個完全不懂英語的工人來查看 ，結果也手足無措。我要求前台換房間，被告知衹有一間一樓的房間。我打開攜程，顯示同房型明明有好幾間可以預訂…最後前台惡狠狠地説，你不去一樓的話可以現在退房！請注意，這發生在21:45。太惡劣了！！！感謝攜程的支持，及時協助辦理了取消訂單和後續新酒店的預訂。

非常好的酒店公寓，我是帶孩子過來過寒假，可以自己做飯，工作人員熱情又細緻，停車方便周邊環境也安全，推薦入住

This is a GREAT place to stay! Updated, clean and makes walking around Bar Harbor so easy. No need worrying about finding a public parking spot and paying for it.

Bobby was the most rude person I have ever met , we complained about roaches on the first night asked to be moved and there was no other room after we packed up all of our stuff to be moved, and after that they had it out for us and Bobby kept calling and saying their receiving multiple complains about noise at 5pm and 6 pm on a Saturday afternoon and Sunday daytime, he called multiple times. My family and I were traveling Boston and this was the most normal priced hotel so we weren’t here very much only to sleep and get ready and leave again, also I have a 5 year old daughter. They sent someone up to complain that we’re being loud when the floors are paper thin and I can hear my husband talking though the floorboards . Bobby called yelling on the phone and was screaming at my mom in the front desk the second day in saying he would call the cops if we got complained on again and that there were multiple people Complaining. The only nice person was the manager and after she said that was unacceptable behavior and said she’d talk to Bobby there was no more complaints and she said there was in fact not multiple People complaining. . Bobby is the most unprofessional and disrespectful person I have ever seen as an assistant manager. If I owned a hotel he would’ve been gone a while ago.

Feels like home To be honest it was one of the best hotels I have stayed at. The inly hotel I have stayed at where I could cook my own meals instead of having to go out to eat. I definitely plan on staying again sometime.

The property was OK, dated furniture and amenities but the staff was absolutely wonderful and helpful. Bobby, Veronica and Frank couldn’t have been nicer and did everything in their power to rectify the problems we had. Property definitely needs to be updated, but the employees were great