Recensioni su Grand Plaza Hotel & Wellness

Loved it at first, it had the potential to be one of my all time favs and I've stayed at the Ritz in Paris and the Fairmont in Banff, Canada and Monaco...Valet parking, which was great, help with luggage, Welcome cart with drinks and they had coke zero and ice, which was a first...LOVED ~Nice, comfy rooms, fluffy towels, robes and slippers...friendly, helpful staff...within walking distance of HardRock, I collect the pins but then on to the main plaza...Luana checked us in and she helped me find some of the Euro coins and an Andorra one which was awesome. She's adorable. However...they spray the rooms with a cologne and it also comes through the AC vent :-(, I'm allergic to those types of strong smells...they blow up my sinuses, give me a headache and make my skin itch. I felt it the minute we got in the room. We opened the windows to air it out and left to go eat and walk through the town. Came back and I could still smell it. After awhile I realized it wasn't going away so I went to the desk and asked and she said it was coming through the AC Vent. OMG...Yea, they should ask before doing that. We turned off the AC, which would have been more comfortable with it on but I wouldn't have slept at all with the uncomfortableness. UGH :-(. Eva was on night shift and apologetic and helpful, but you can't make it go away. We kept the window open for awhile and it got better but only after we turned off the AC to make it stop...Great hotel and if you have no allergies and love strong smelling cologne, then it's your go to place, but it would keep me from staying there again. :-(. Otherwise it would have been a 5 Star.