Elena
16 dicembre 2024
Imagine driving for 5 hours (from Wadi Rum and the Dead Sea), pass through the intense traffic of Amman, finally find the Hilton parking lot and being refused entrance (!). They sent me back to some other entrance to “check the (rental) car”, I got to another entrance driving around the area, that was wrong and blocked again, was sent to a third entrance with a queue of cars, got almost bumped because I was waiting on a traffiked road. Ended up parking on the street. Is this a warm welcome? No. A few days earlier I went to the Sheraton, they just let me park the car, pretty simple.
I had a suite (party of 3 people) - on arrival at 7:30pm the third bed was not ready yet :))) they brought it in as I was already relaxing on the sofa.
Coffee machine in the room not working (electricity absent, probably the cable behind the desk is not connected, we tried everything).
The list could go on (very annoyed faces as I went to the entrance door because I didn’t notice the metal detector for my carry-on, very invasive controls, my father -85 years- had to completely empty his bag to show them a metal statuette, like the were the police). A complete disaster. Worst Hilton experience in my life.
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