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Mercure Hotel Amersfoort Centre
4.2/544 Recensioni

Mercure Hotel Amersfoort Centre

Amersfoort|0.76km dal Hof plein
I had a terrible experience in this hotel at the end of August. Someone(s) broke into my room for 2 consecutive days with my door confirmed locked. The hotel didn't treat me seriously, they couldn't provide any convincing explanation or compensation. I went there for a business trip and had booked this hotel for 10 nights. The break in incident happened in the early morning 5:30am after my first sleep. I heard someone tried to open my door, but because I had locked it, so the intruder shaked the handle a few times, and eventually it did open!!! I went down and reported to the reception directly and asked if there was any CCTV. The staff said she didn't know...had to wait for her colleague to come back to answer me in the evening....by then i was told that there was no CCTV in this hotel...and they admitted it was one of their staff who broke into my room!!! I requested an explanation, the front desk only said it would not happen again. I requested to meet the duty manager, she said the manager would talk to me tomorrow....this is how they treated this security issue and code of conduct ”seriously”. Totally unacceptable. I could only go back to my room for the 2nd night. But then at 7:15am in the next morning, there was someone broke into my room again!! With a loud door closing sound, which i even more confirmed then the first time. The intruder went out as well before showing his/her face. It was unbelievable!!! I reported to the front desk again but they seemed not believe in me. Said it was not their staff this time and it was impossible to unlock the door with other cards. Long story short, it took me a whole day again in order to talk to the duty manager. And i personally showed her how to unlock my door using her card. She was finally speechless and arranged a new room for me. She said would investigate But I still could not receive a solid explanation in the next day and really felt unsafe. I was not able to sleep well and was super alert to different sounds. The next day the GM finally met me, but then still no compensation or with any gesture of apology. Didn't feel i was treated seriously so I decided to change the hotel for personal safety. They still charged me the fee for the 3 days. This was my worst hotel experience ever. Highly NOT recommend this hotel for all Amersfoort travelers. Safety first! #AccorGroup #MercureHotel #Amersfoort #Netherlands #JohnWebb #AdamMansour

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Mercure Hotel Amersfoort Centre
4.2/544 Recensioni
I had a terrible experience in this hotel at the end of August. Someone(s) broke into my room for 2 consecutive days with my door confirmed locked. The hotel didn't treat me seriously, they couldn't provide any convincing explanation or compensation. I went there for a business trip and had booked this hotel for 10 nights. The break in incident happened in the early morning 5:30am after my first sleep. I heard someone tried to open my door, but because I had locked it, so the intruder shaked the handle a few times, and eventually it did open!!! I went down and reported to the reception directly and asked if there was any CCTV. The staff said she didn't know...had to wait for her colleague to come back to answer me in the evening....by then i was told that there was no CCTV in this hotel...and they admitted it was one of their staff who broke into my room!!! I requested an explanation, the front desk only said it would not happen again. I requested to meet the duty manager, she said the manager would talk to me tomorrow....this is how they treated this security issue and code of conduct ”seriously”. Totally unacceptable. I could only go back to my room for the 2nd night. But then at 7:15am in the next morning, there was someone broke into my room again!! With a loud door closing sound, which i even more confirmed then the first time. The intruder went out as well before showing his/her face. It was unbelievable!!! I reported to the front desk again but they seemed not believe in me. Said it was not their staff this time and it was impossible to unlock the door with other cards. Long story short, it took me a whole day again in order to talk to the duty manager. And i personally showed her how to unlock my door using her card. She was finally speechless and arranged a new room for me. She said would investigate But I still could not receive a solid explanation in the next day and really felt unsafe. I was not able to sleep well and was super alert to different sounds. The next day the GM finally met me, but then still no compensation or with any gesture of apology. Didn't feel i was treated seriously so I decided to change the hotel for personal safety. They still charged me the fee for the 3 days. This was my worst hotel experience ever. Highly NOT recommend this hotel for all Amersfoort travelers. Safety first! #AccorGroup #MercureHotel #Amersfoort #Netherlands #JohnWebb #AdamMansour
Fletcher Hotel Restaurant Amersfoort
3.7/560 Recensioni
Wij zijn zeer tevreden over ons verblijf in Amersfoort: Prima ontvangst: je voelt je welkom Op de kamer is geen airco, maar de ventilator stond aan toen we binnenkwamen: zeer attent ! De aankleding is wat ouderwets - voor ons geen probleem. Het zou wel prettig zijn wat beter licht te maken in de badkamer boven de spiegel, want daar zie je ‘s morgens echt niet genoeg, maar dat is ook het enige. We hadden de junior suite met mooi koelkastje en een goede kast. Een heerlijk bed en prima verlichting en alles functioneerde ( hetgeen lang niet altijd het geval is tegenwoordig in hotels helaas) Deze kamer is wat groter en dus wat duurder, maar voor langer verblijf -in ons geval 12 nachten- heb je meer ruimte en comfort. Het restaurant en het terras bieden alle mogelijkheden. De mensen die bedienen en de mensen bij de balie ( ingang) hebben alle aandacht voor de gasten. We kregen het gevoel dat de werknemers een goed team vormen en met plezier daar werken. Kortom: wij komen graag een keer bij u terug
Amrath Berghotel Amersfoort, BW Signature Collection
3.9/558 Recensioni
Soggiornato per pochi giorni e purtroppo avendo già pagato ci siamo adeguati. Nel complesso la camera e ambienti comuni sono grandi come deve essere un 4 stelle ma trascurati. Poca cura in tutto sopratutto nella pulizia della camera, trovata sporca piena di polvere all'arrivo con sanitari indecenti. Ci siamo lamentati mostrando alla receptionist lo sporco , risposta è dovuto al calcare e ferro, premetto che con detergenti appositi il problema si risolve ma purtroppo lo sporco non era determinato solo da quello. Il materasso era sprovvisto di protezione (solo lenzuolo) con macchie evidenti , uno schifo. Ci siamo fatti dare un lenzuolo e fodere per cuscino, anch'essi sprovvisti di copri cuscino, per garantire un minimo di igiene. Nei giorni successivi veniva solo fatto il letto, niente pulizia sia nella camera dove svolazzavano gattini di polvere e sopratutto nel bagno che utilizzavamo con dovute precauzioni. La colazione era molto varia e soddisfacente , il ristorante gestito bene con piatti buoni. L'opinione generale comunque non è positiva, l'igiene e la pulizia devono essere garantiti su qualsiasi altro servizio.
Bastion Hotel Amersfoort
4/514 Recensioni
Op de site gemakkelijk gereserveerd,  je moest wel 100% vooruit betalen. (Inplaats je creditcard als zekerheid te geven) (Later zag ik dat sommige gewoon achteraf konden betalen)  De balie werd bemand door een jongedame. Die blinkt niet uit in welkome vriendelijkheid. Later vroeg ik of ze eurobriefje in munt geld kon wisselen omdat hun hotel automaat alleen muntgeld accepteren. Dat heb ik niet,  was het antwoord. Inplaats van zelf aanbieden vroeg ik of ik wat uit de bar mocht. Dat kon uiteindelijk,  pff. Het hotel is recent geopend. Kamer 239 oogt nieuw. Toilet was niet 100% schoon.  Restaurant,  de jongens die er rond liepen hebben geen horeca ervaring, of moet KFC zijn. Had een goulash soepje vooraf, was niet lang genoeg in de magnetron geweest. Daarna had is spare ribs, die hadden wat langer voorgegaard moeten worden. Kreeg geen extra servetten of een citroen doekje. Mocht je je handen gebruiken om te eten. Maar ook geen bakje of extra bord voor de botjes. En tempo is ook niet erg hoog. Locatie is buiten Amersfoort, maar je zit zo in de stad. Bedden prima. Overal door het hotel hangen oude foto's van Amersfoort, erg leuk Wifi is in mijn kamer zeer instabiel, labtop deed het zelfs niet. tv ned 3 en sbs6 worden op de tv gescrambled. Nog navraag naar gedaan maar ze wisten niet waarom.  Ontbijt goed compleet,  zelfs met een egg-station station. Wel is het in deze tijd dat het ontbijt ”maar” tot 9 uur is. Ipv je nu veel ziet in hotels to 10 of 11 uur. 
Van der Valk Hotel Amersfoort-A1
4.2/563 Recensioni
La macchina del caffè non ha funzionato, il congelatore non ha funzionato. Per il resto è un buon hotel!
NH Amersfoort
4.1/548 Recensioni
Dopo una piccola battaglia con la porta girante all'arrivo (molto imbarazzante), il personale si era tanto attento a assicurarmi che io fossi in ordine. Prosecco, come un gesto complimentare dell'hotel, è stata portata in camera, una sorpresa meravigliosa. Un pasto eccezionale nel ristorante, come vergogna era così tranquillo, se si va al ristorante, supportare l'hotel. La stanza era grande. L'intera esperienza era meravigliosa non può aspettare di tornare. Amore la gamma NH.

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