Hotel che accettano animali domestici a Almaty

Our July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.

Ho dovuto volare a Almaty per affari familiari. L'hotel stesso è un edificio storico e trendy. L'interno è davvero bello, pulito. La gente del desk front sono molto amichevole, conosciuto e utile. Le camere guardano esattamente come sulle foto. Ogni camera ha bestiame elettrico, 2 bottiglie d'acqua per ogni occupante. Riempino ogni giorno tè, caffè, acqua. Se lo chiedi, ti possono portare in qualsiasi momento. Devo dire che il servizio in camera 24 ore è grande. Ho comprato una stanza con colazione. Molto consiglio. Menu/ buffet è buono. Puoi ordinare omeleti o avena. Una cosa, tuttavia. Il menu non cambia affatto. Quindi, se ti sei fermato pochi giorni, ti sarai bene. Ho soggiornato 10 giorni. E' un po' stanco dopo 4 giorni. Non meno, il colazione è buono. La manutenzione è grande! Si puliscono davvero la tua stanza, disinfettano. Cambiano fogli ogni altra giornata, asciugamani ogni giorno. Molti bagni: shampoo, condizionatore, gel di lavaggio del corpo, creme del corpo e delle mani, capsula da doccia, anche capelli. Puoi pre-ordine il trasferimento da e all'aeroporto. Mi hanno incontrato con il segno. Era fantastico. Veramente fantastico. Raccomando vivamente di rimanere lì.

Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty. Will definitely come back here if we’re back in the city.