Recensioni su Park Dedeman Almaty

Risposta dalla struttura: Dear Hari,Thank you for your positive feedback! It was a pleasure having you stay with us, and we hope to see you again soon!Best regards, Park Dedeman Almaty team.

Risposta dalla struttura: Dear Guest, We deeply apologize for the discomfort you experienced during your stay. It seems there was a misunderstanding regarding our lobby bar policy and its impact on our guests' overall experience. While we do have a lobby bar where guests can purchase alcohol, it's crucial to maintain a balance that ensures all guests feel comfortable and respected.We regret that this balance was not maintained during your visit, leading to a situation that left you feeling shocked and unpleasantly surprised. Your feedback is invaluable to us, and we will take immediate steps to address any lapses in communication and ensure that similar incidents are avoided in the future.Please accept our sincere apologies once again, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience that you rightfully expect and deserve.Kind regards, Park Dedeman Almaty team.

Risposta dalla struttura: Dear Shyngys, thank you for choosing our hotel for your stay. We are very sorry that we did not meet your expectations, we will update our photos on the site soon. All photos correspond to our numbers, but at the moment they are visual photos. We hope that you will come to us again and we will meet your expectations.Sincerely,Team of the Dedeman Park Almaty hotel.

Risposta dalla struttura: Dear Guest, We're delighted to hear that you found our rooms to your satisfaction! If there's anything specific you particularly enjoyed about your stay or any suggestions you have for improvement, we'd love to hear them!Kind regards, Park Dedeman Almaty team.

Risposta dalla struttura: Dear Vivianma,Thank you for your feedback. We’re glad to hear you enjoyed our service, but we sincerely apologize for the issues you experienced with room cleaning and amenities. This is not the standard we strive for, and your comments will help us improve. We appreciate you bringing this to our attention, and we hope to provide you with a better experience in the future.Kind Regards,Park Dedemna Almaty

Risposta dalla struttura: Dear guest.Thank you for your rating.Respectfully,Dedeman Park Almaty

Risposta dalla struttura: 尊敬的客人，感謝您抽出時間分享您的反饋。我們非常重視您提到的屋內面積、早餐種類以及菜品補充的問題。我們會認真考慮您的意見，並努力改進我們的服務。同時，我們很高興聽到您對我們服務態度的肯定。我們會繼續保持，並不斷提升服務質量。期待您的再次光臨，我們會竭盡全力讓您的入住體驗更加愉快。謝謝您的支持與理解！

Risposta dalla struttura: 尊敬的客人，謝謝您的好評！我們很高興您對新開業的酒店設施、房間的乾淨整潔以及工作人員的服務態度感到滿意。我們也很高興您喜歡酒店餐廳的性價比。期待您再次光臨，祝您一切順利！