Subject: Excellent Location, but Overpriced and Outdated Rooms
I stayed at Hotel Kazakhstan in Almaty for more than 10 days, drawn initially by its prime location. The hotel’s location is indeed its biggest strength—bang on the main road with excellent accessibility to various parts of the city, making it convenient for travelers.
The property itself is a heritage hotel, and while it has its charm, the overall experience was mixed. The hotel is quite old, though the upkeep and concierge services were commendable. However, the parking facility was a major issue. During snowfall, it became extremely messy, and entering the hotel was quite challenging.
Regarding the rooms, my experience varied throughout the stay:
• The initial superior room booked online was decent, offering good space and facilities.
• The “supreme premium superior” room I opted for later was disappointing—it was smaller, with a worse layout and fewer amenities than the superior room, which was surprising and frustrating.
• For the last three days, I upgraded to a junior suite. While it offered more space, the layout and overall upkeep of the room felt outdated, leaving much to be desired.
A consistent issue across all three rooms was the drainage system in the washrooms, which was poorly maintained and created unnecessary inconvenience.
The breakfast provided as part of the stay had a wide selection and was good. However, the menu did not change for all nine days, which became monotonous for a longer stay. Room dining, though available, could be significantly improved in terms of quality and variety.
Overall, while the location of Hotel Kazakhstan is unbeatable and perfect for those who want to stay in the heart of the city, the property feels overpriced given the outdated facilities and lack of variety in services. I would only recommend it to travelers with a good budget who prioritize location and heritage charm over modern amenities.
Molto buono
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