Hotel in zona Atakent International Exhibition Centre, Almaty

Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty. Will definitely come back here if we’re back in the city.

L'ambiente di questo hotel è molto bello e confortevole.Il colazione è una combinazione di cibo cinese e occidentale, molto delizioso.Mi piace molto.Vale la pena raccomandare! L'hotel dispone di un ambiente molto bello e confortevole. Il colazione è una combinazione di occidentale e cinese ed è molto delizioso. L'ho amato. Lo consiglio.

Everything is the standard of Holiday Inn. There is nothing special and no shortcomings. It is worth mentioning that daily necessities are not provided in the room. Don't forget to ask for them.

La posizione geografica è buona. C'è un grande negozio alla porta. La stanza può vedere la montagna di neve. La colazione è anche molto ricco. La stanza è pulita e ha anche un tovagliolo d'amore. La mancanza di americano e cinese è che dobbiamo stare dopo le 14:00. Non posso andare in anticipo un'ora. La colazione di fine settimana deve essere alle 6:30 per mangiare, non posso andare in anticipo 20 minuti.

Posizione conveniente come potrei camminare ovunque Il colazione era buono, perché avevo tutti i cibi freschi dal buffet. La stanza era abbastanza grande Mi hanno fatto la notte quasi ogni giorno. La metà del personale era amichevole, ma metà era in faccia a poker. Non sapere se è la cultura kazaka. Ho trovato l'Uzbek molto più amichevole La sala da ginnastica non aveva un matto per i pesi così un piccolo rumore dal peso sarebbe stato sconvolto su La stanza era molto datata come è stata costruita più di 30 anni fa

One of the best hotels I’ve stayed at so far! I arrived at the hotel around 5 AM, and fortunately (thank you for the receptionist who attended me), they had a room available for early check-in (for half the price). The view was absolutely amazing, and the room was well-equipped with a mini-fridge, TV, hair dryer, disposable slippers, bathrobe, towels, and complimentary coffee, tea, and water. The breakfast? I highly recommend booking a room with breakfast included! It’s a buffet with an extensive selection—mains, soups, and desserts change daily. They also have pies, cheeses, breads, cereals, and so much more. I didn’t even recognize some of the dishes and didn’t get to try everything, but everything I did taste was absolutely delicious. The location is also excellent, with bus stations and the subway just a short walk away. I was able to walk to several tourist spots like Panfilov Park, Green Bazaar, and many more. One of the best features of the hotel is the keycard system — you can only access your assigned floor and the first floor, where the reception is located (from there, you can easily walk to the breakfast and spa areas)

Molto bello, il panorama fuori finestra è molto bello.

Very small room actually.Looks definitely less then 25 m2 And the real size of the QUEEN BED IS LESS THEN 1.8m and it was 1.5.The bad was uncomfortable and the linen was not soft. Every day we need to ask 1 more overall for bathroom cuz everyday we has only one in my room.And the same story with teeth brush.The room was booked for 2 by the way. Staff is actually good and pleasant! The main disadvantage is SMALL BED and small room-very tine for two people (we are about 170 cm tall). The breakfast is nice. Actually this hotel is overpriced for that kind of room provided

Subject: Excellent Location, but Overpriced and Outdated Rooms I stayed at Hotel Kazakhstan in Almaty for more than 10 days, drawn initially by its prime location. The hotel’s location is indeed its biggest strength—bang on the main road with excellent accessibility to various parts of the city, making it convenient for travelers. The property itself is a heritage hotel, and while it has its charm, the overall experience was mixed. The hotel is quite old, though the upkeep and concierge services were commendable. However, the parking facility was a major issue. During snowfall, it became extremely messy, and entering the hotel was quite challenging. Regarding the rooms, my experience varied throughout the stay: • The initial superior room booked online was decent, offering good space and facilities. • The “supreme premium superior” room I opted for later was disappointing—it was smaller, with a worse layout and fewer amenities than the superior room, which was surprising and frustrating. • For the last three days, I upgraded to a junior suite. While it offered more space, the layout and overall upkeep of the room felt outdated, leaving much to be desired. A consistent issue across all three rooms was the drainage system in the washrooms, which was poorly maintained and created unnecessary inconvenience. The breakfast provided as part of the stay had a wide selection and was good. However, the menu did not change for all nine days, which became monotonous for a longer stay. Room dining, though available, could be significantly improved in terms of quality and variety. Overall, while the location of Hotel Kazakhstan is unbeatable and perfect for those who want to stay in the heart of the city, the property feels overpriced given the outdated facilities and lack of variety in services. I would only recommend it to travelers with a good budget who prioritize location and heritage charm over modern amenities.

My stay at MuTu hotel was absolutely fantastic! The interior design is modern yet cozy with beautiful attention to detail. The living space features comfortable purple sofas and elegant sheer curtains that let in plenty of natural light. The dining area is stunning with a large dining table, stylish chairs, and thoughtful plant decorations that add a touch of nature indoors. What really impressed me was the kitchen - it has gorgeous colorful mosaic tile backsplash that gives a vibrant personality to the space, contrasting beautifully with the two-tone cabinetry (dark and wood finish). Everything was immaculately clean and well-organized. The staircase area with its contrasting dark and white railings shows the careful design elements throughout the property. The light pink/beige walls create a warm, welcoming atmosphere throughout. The owner is an incredibly kind Chinese gentleman who goes above and beyond to assist guests with anything they might need. His hospitality made the stay even more special. If you're looking for a beautifully designed, comfortable place with excellent service, MuTu hotel is definitely worth booking!