Utente ospite
14 gennaio 2025
My sister and I stop Jan 10, 2025. This was a hotel we had used in the past be it was Hilton. What a disappointment this stay was. First the bathroom door to room 223 would not stay shut even when locked. I thought I just had not shut it tight the first time , then my sister had the same problem. There was an ice bucket in the room but no glasses or cups to get a drink of water. Went down to desk they gave me a coffee cup to use. Went to find ice, and no ice machine where the sign says it is. Went to use wi-fi could not sign in. Contacted front desk said they would look at it an call us back. Over an hour later called back with a new sign in password still did not work, just gave up at that point. Next morning went to have breakfast at 8:30 any there was nothing, and I do mean nothing. No coffee, juice, water or food. Was told to wait just a few minutes and they would refill things. We gave up after 30 minutes and the only thing they brought out was a few bagels, still no coffee. Went upstairs packed our bags took them to the car return to find still just the bagels and nothing else. By this time several more people were waiting to get coffee or juice. What a joke, we gave up and went to I Hop down the street. Only good thing was the beds were comfy. We will definitely be finding a new hotel on our way back to Colorado.
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