SNEHA J
10 gennaio 2025
The stay at the World Backwaters Resort in Allepy, was just perfect and the ambience was out of this world. Perfectly serene, calm and peaceful . We as a family including our kids and parents and had an amazing time . A surprise was that they upgraded us to a suite room. The staff were very professional, caring and paid great attention to detail. Aswathy's mannerism with clients is truly commendable. She ensured everything was planned for aur anniversary celebration, making sure all the requests were catered for above and beyond what we had asked for. Of particular note was the way all the staff across the resort interacted and engaged with us. This was with utmost professionalism, customer service and friendly nature. The rooms were fabulous. Two massive bedrooms with a private pool. Our kids had a ball. All the amenities were of high quality . The villas itself were pristine and well kept. The cleanliness was of particular note. We had the buffet dinner and lunch. It was delicious, multi cuisine and all the staff at the restaurant ensured that all needs were met. A bit shout out to executive chef Pratheesh who heads the kitchen for planning such an extensive menu . Something that was a stand out was how every cultural and age needs were taken into consideration while planning the menu. Sous chef Krishna Kumar made us a wonderful anniversary cake. It was delicious and just made our special day even more special. It was a true relaxing, splendid and amazing experience. Highly recommend it for families with kids. The natural beauty of the backwaters was breathtaking and peaceful.
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