Utente ospite
31 gennaio 2023
We stayed at ottoman during our family vacation. Giving one star for the following reasons: - There was only one person who worked at the front. We had trouble communicating because she wasn’t bilingual. - upon arrival, the door to the room was stuck. We had to wait for it to be fixed. We weren’t offered another room. - once we had access to the room, the heater didn’t work. A handyman was called while we waited once again. - the place is in desperate need of renovations. The bathroom was so small that we could hardly close the door when sitting on the toilet due to knees hitting the door. - The room was underwhelming and old - the breakfast is a joke. First, they keep the lights shut early in the evening and late morning hours. It gives a feeling of a ghostly place. They provide breakfast at 8 AM and even that is often late. You get pre-made plate with very limited options. We often ate outside so we can have a good meal and start our day early. Their price is no less than other hotels in the area that provide amenities, bilingual staff and newer facilities. I would opt for other better options. Don’t ruin your vacation by staying at this place.
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