Hotel terme a Akaigawa

We stayed at Yu Kiroro for one week and it was the best vacation my family could have asked for! You definitely need a car if you will be staying here and there’s plenty of parking for guests outside and near the hotel across the street. The entrance is very welcoming and we felt at home right away. When you check in, each guest receives a complementary parfait and one access to private onsen. The hotel was very clean and very quiet. The kitchen is well-equipped with dish-washer, oven, microwave, and a massive fridge so we simply bought groceries when we felt like staying in at a local supermarket (I recommend TRIAL). The bathrooms were also very nice with room and floor heating so your feet won’t get cold in the morning. The sheets were crisp and clean and the massive window in each room had an amazing view and sunlight on a good day. The restaurant within the hotel was very affordable yet served high quality food with great view of nature. They also offer family friendly activities such as horse riding, morning walks, and outdoor bbq. Overall, it was a great experience to escape from the city to relax and go to onsen every night before it closes at 12 am. They are also very reasonable with room keeping and respectful with our privacy and time as we stayed in a lot. This place is a must try, and we will definitely go back especially in winter! Ask for Alan when you need help and their team will definitely make your stay a memorable one!

總體感覺良好，大部分訴求都會被解決，尤其是第一天接待我們的説中文的工作人員，熱情周到。 設施： 1，滑雪體驗：酒店到雪道需要坐一個纜車，下午4點纜車會關閉，所以自由滑雪者每日滑雪時常並不多。但是對於每天衹滑4-5個小時的人來説夠了。這裏的滑雪教練很多都是既可以教成人也教小童的，小朋友碰到的大部分教練都很有耐心，比如第一天和最後一天都是Katy，第三天和第四天的Clara都跟有耐心的教導小朋友，但是中間的男教練Harry，責任心和耐心都有待提高，在小朋友雪板丟了的情況下沒有幫忙找尋合適的雪板（最後其他教練給找了一塊比較短的板子上雪道，導致小朋友頻頻跌倒），在一隊衹有三個小朋友的狀態下讓小朋友換組降級，感覺浪費了一整天的時間。 成人教練：Rany帶我們大膽探索不同的雪道，體驗很棒，Lachie教學耐心細緻娛樂性強，非常推薦。 2，自由娛樂區：有一台桌上足球、2台乒乓球案以及一個飛鏢靶，小朋友太多，無法都體驗上。這個區域的攝像頭壞掉了，小朋友被另一個小男孩拿桌上足球的球照直打了嘴巴導致腫了起來，酒店找到對方結果對方卻不承認，酒店説有錄像後面卻説壞掉了，後面幾天就完全不敢讓小朋友自己去玩，晚上要看着才行。 衞生：很乾凈吧，新酒店，一切都很新 環境：雪場裏很美，童話般的世界 服務：自由娛樂區沒有工作人員，我們住了5天，該區域的飲水機裏一直是沒水狀態，也許白天有水，但是晚上就沒有了，衹能到温泉區門口去打水喝。另外旁邊的健身房也是沒有工作人員，好多小朋友在裏面跑步玩耍，聲音特別的大。

非常愉快的入住體驗 工作人員的服務特別無微不至 有種賓至如歸的感覺 特別感謝 村長 Eloise Jaybee Tong Young可以説中文 也特別關照我們 處得像朋友一樣 btw 小艾同學拍照特別出片 最點贊 下次我一定首先選擇這裏度假 和朋友介紹大家一起吃喝耍起來