Hotel terme a Akaigawa

I had been traveling Hokkaido over twenty years and visited quite a lot ski resorts hotels; Yu Kiroro simply doesn’t meet the standards. When I searched Google; it shows Yu Kiroro is a 5-star ski in ski out hotel. After arriving; their front desk clerk Shella told us they are service apartments; NOT hotel. She told us their front desk manager will contact us for explanation but no one followed up at all. We stayed there for four days three nights and they only cleaned up the room ONE time; replaced towels ONE time; and do NOT change bed sheets at all. If you need more towels; there will be extra charge. Also the check out time is 10am; if you request for late check out; there will be extra charge. The so called ski in ski out 5-star hotel can help you to dispose ski equipment but there will be extra charges. Also their onsen doesn’t meet ski resort standards as well, their outdoor onsen is just a small bathtub around 3feet x 8feet. They only have one restaurant with simple dishes; also breakfast is included with very limited choices; no gifts shop; no game room. In past years I love every ski resort staying in Hokkaido but not this time. Overall it’s a disappointed experience.

總體感覺良好，大部分訴求都會被解決，尤其是第一天接待我們的説中文的工作人員，熱情周到。 設施： 1，滑雪體驗：酒店到雪道需要坐一個纜車，下午4點纜車會關閉，所以自由滑雪者每日滑雪時常並不多。但是對於每天衹滑4-5個小時的人來説夠了。這裏的滑雪教練很多都是既可以教成人也教小童的，小朋友碰到的大部分教練都很有耐心，比如第一天和最後一天都是Katy，第三天和第四天的Clara都跟有耐心的教導小朋友，但是中間的男教練Harry，責任心和耐心都有待提高，在小朋友雪板丟了的情況下沒有幫忙找尋合適的雪板（最後其他教練給找了一塊比較短的板子上雪道，導致小朋友頻頻跌倒），在一隊衹有三個小朋友的狀態下讓小朋友換組降級，感覺浪費了一整天的時間。 成人教練：Rany帶我們大膽探索不同的雪道，體驗很棒，Lachie教學耐心細緻娛樂性強，非常推薦。 2，自由娛樂區：有一台桌上足球、2台乒乓球案以及一個飛鏢靶，小朋友太多，無法都體驗上。這個區域的攝像頭壞掉了，小朋友被另一個小男孩拿桌上足球的球照直打了嘴巴導致腫了起來，酒店找到對方結果對方卻不承認，酒店説有錄像後面卻説壞掉了，後面幾天就完全不敢讓小朋友自己去玩，晚上要看着才行。 衞生：很乾凈吧，新酒店，一切都很新 環境：雪場裏很美，童話般的世界 服務：自由娛樂區沒有工作人員，我們住了5天，該區域的飲水機裏一直是沒水狀態，也許白天有水，但是晚上就沒有了，衹能到温泉區門口去打水喝。另外旁邊的健身房也是沒有工作人員，好多小朋友在裏面跑步玩耍，聲音特別的大。

E'molto bello, davvero, molto bello, chi è la famiglia? Infrastrutture: buono Servizio: buono Ambiente: buono Salute: buona e buona, davvero buona e buona famiglia, chi è il dolore Infrastrutture: buono Servizio: buono Ambiente: buono Salute: buona e buona, davvero buona e buona famiglia, chi è il dolore Infrastrutture: buono Servizio: buono Ambiente: buono Salute: buono