Located in Aix-en-Provence (Couronne Urbaine), Hotel Escaletto is within a 10-minute walk of Saint-Sauveur Cathedral and Cours Mirabeau. This hotel is 0.4 mi (0.6 km) from Aix-en-Provence Tourism Office and 0.5 mi (0.9 km) from Hôtel de Caumont - Centre d'Art.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.
Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
FFantexinannan2023.11.03
E'difficile parcheggiare nella città di Axes.Si consiglia di chiamare l'hotel per prenotare un parcheggio (tre).Questo è un hotel molto caldo e un nuovo boom.Alcuni funzionari di negozio sono molto entusiasti, e i cinesi poveri in inglese non devono preoccuparsi di problemi di comunicazione. Perché la strada è in reparto vicino, il negozio mi ha piazzato con pazienza una mappa della strada sulla mappa, e ha anche iniziato a raccomandare ristoranti e attrazioni.C'è un piccolo supermercato vicino, un negozio di frutta, un negozio di cucina, un ristorante delizioso che anche la gente locale ha andato alla strada, il nome è
Le Thermal.Ma è meglio tornare all'hotel prima delle sette della notte.
A stone's throw from Place de la Rotonde and the famous Cours Mirabeau, the Adagio Aix-en-Provence Centre is located in the very heart of the city, close to shops and entertainment. A 4-star holiday residence, Aparthotel has 89 air-conditioned apartments from studios for 2 people to 3-room apartments for 6. Perfect for a business trip, or for a getaway with your partner or family. The Aparthotel has an undercover car park and free high-speed Internet access.
UUtente ospite2023.01.30
4-night stay Upside: (1) Space - limited-service apartment concept. Separate bedroom, bathroom, toilet, kitchenette, living room & balcony (within dining table) (2) Location - nearby supermarket & gym (not affiliated with Adagio); walking distance to the old town (3) Laundry room - located near reception; takes credit card payments; but there's only 1 washer and 1 dryer, so plan ahead (4) Quiet - inward facing apartments don't get street noise and face a pleasant internal courtyard Downside: (1) Air-conditioning issue - apparently, there was an ongoing air-conditioning fault affecting some apartments, including the first apartment we were assigned at check-in. Also, apparently, guests were supposed to have been informed about this, but we weren't. None of the correspondence we received prior to check-in mentioned it, neither did anyone mention it at check-in. Initial response when we queried why the apartment wasn't getting cool was the offer of a standing fan. This was completely unacceptable given the high summer temperatures (>30C) in a west-facing (afternoon sun) apartment. It would have been too uncomfortable to sleep, even with a standing fan. Not to mention the lack of transparency. After further enquiries, including regarding repair timing (several days!), suddenly another apartment, with functioning air-conditioning, became available. As Adagio is part of a major international hotel brand, issue could've been better handled by offering affected guests, whether in advance or at check-in, the option of (a) transfer to a similar-class property (in-network or otherwise) at no cost; (b) full refund; or (c) fully-transparent ”informed” acceptance of apartment with faulty air-conditioning.
With a stay at Villa Saint Ange, you'll be centrally located in Aix-en-Provence, a 9-minute walk from Cours Mirabeau and 13 minutes by foot from Hôtel de Caumont - Centre d'Art. This luxury hotel is 1.7 mi (2.7 km) from Paul Cezanne's Studio and 2.7 mi (4.4 km) from Vasarely Foundation.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at Âma Terra Pierre Gagnaire, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Aix-en-Provence? This hotel has 215 square feet (20 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
With a stay at Hotel Le Pigonnet, you'll be centrally located in Aix-en-Provence, within a 15-minute drive of Plan de Campagne and Paul Cezanne University. This luxury hotel is 14.7 mi (23.7 km) from Luberon Regional Park and 0.5 mi (0.9 km) from Aix-en-Provence Tourism Office.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the complimentary shuttle, which operates within 5 kilometers.
Enjoy French cuisine at La Table du Pigonnet, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Aix-en-Provence? This hotel has 969 square feet (90 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 45 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Jjohn_tillett2024.07.07
We stayed for three nights. Overall, we don’t feel that Le Pigonnet should currently be open. It is our impression that the staff agree. The hotel is currently communicating to guests that the late arrival of building materials accounts for the extent of current building works. We find this hard to believe- months after re-opening, the ongoing works are very extensive. The hotel seems many many months away from finishing building works as of July 2024. Esprit de France is a large hospitality company, and this hotel is one of their flagship properties. We feel they are showing disregard for their guests (and employees) by remaining open. We feel this decision was likely made by a corporate entity with little empathy for the guests, or employees. I want to paint a picture of the state of the hotel: - The main hotel building and restaurant are empty shells- there is literally no floor, plumbing, or electricity. There are no windows or doors (though these were being installed in front of breakfasting guests during our stay) - There is nowhere indoors for breakfast. When we enquired where breakfast would be moved if it rained during service (and it did, though only lightly), we were met with a shrug. We imagine it is the same for lunch and dinner. - There are no indoor spaces/lounges/bar areas for anyone arriving early prior to check-in or for someone who simply wants to sit - The hotel “office/reception” has a single toilet and vanity for staff and guests - To hide the building works the hotel has invested in what would be tens of thousands of dollars of potted plants. They are still in plastic tubs, and blow over in inclement weather (literally onto guests during our first breakfast). Some have died and not been moved. - During outdoor breakfast service, there were multiple tradespeople visible literally feet from guests. There was drilling and hammering. This was on a Saturday and Sunday (after being told no building works would take place on the weekend). Breakfast was (in spite of earnest staff) such a comedy that we were entertained. - Guest Wifi regularly drops out entirely (why renovation would effect this is a mystery) We were initially accommodated in a room in a separate villa from the main hotel. This was thehe worst rooms we have ever stayed in (arriving at 1am we felt unable to complain to the pleasant night porter). We could hear when the person staying in the room above us was going to the toilet. This was not only because every shoeless footstep was clearly audible, but also because the unclad drainage pipe ran straight through our dressing room. Every drop of liquid from the room above could be heard tinkling through the pipes. The floor was so dusty that our feet were brown from stepping to the toilet. The bath and shower area stank (and there was no toilet in this space). This space, which does not seem to be under renovation (comical really given the rest of the property is) should be closed. Thank goodness the hotel
With a stay at B&B Hotel Aix-En-Provence Pont De L'Arc in Aix-en-Provence (Grand Sud), you'll be within a 5-minute drive of Paul Cezanne University and Aix-en-Provence Tourism Office. This hotel is 10.4 mi (16.8 km) from Plan de Campagne and 14 mi (22.5 km) from Luberon Regional Park.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Stay in one of 82 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided daily.
UUtente ospite2023.07.11
Buongiorno, scrivo questo esprimendo la mia estrema insoddisfazione con il vostro servizio: ho fatto una prenotazione con l'arrivo il 6 luglio e la partenza il 9 luglio, a nome di Fredric Baraza. Ho comunicato per telefono all'hotel che non arriverei il 6 ma piuttosto il 7 luglio, poiché avevo altri impegni che mi hanno costretto a spingere il mio volo. Sono arrivato all'impianto il 7 e mi sono rimasto disgustato, mi è stato detto che avevo una prenotazione per una sola notte. Il personale entrava nella mia stanza la mattina per informarmi che non dovevo essere in camera, che mi ha fatto molto arrabbiare e mi è stato lasciato senza opzione, ma lasciare la stanza. 2. Esprimere la mia estrema insoddisfazione con il vostro servizio.
With a stay at Odalys City Aix en Provence Le Clos de la Chartreuse in Aix-en-Provence, you'll be within a 15-minute drive of Plan de Campagne and La bastide du Jas de Bouffan. This aparthotel is 13.2 mi (21.2 km) from Luberon Regional Park and 1 mi (1.5 km) from Vasarely Foundation.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this aparthotel include tour/ticket assistance and a vending machine.
Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 83 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
2023.01.31
Poco attenti nella pulizia ottimo per la posizione ma il resto lascia molto a desiderare. Set accoglienza non presente bollitore the caffè solubile… Se alla fine del soggiorno devo anche aprire le finestre e portare giù la spazzatura quanto meno sarebbe d’obbligo almeno trovarli
A stay at Adonis Arc Hôtel Aix places you in the heart of Aix-en-Provence, within a 5-minute drive of Fontaine d'Argent Theater and Theatre de la Fonderie. This hotel is 11.9 mi (19.1 km) from Plan de Campagne and 12.6 mi (20.3 km) from Luberon Regional Park.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring LCD televisions. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
UUtente ospite2023.02.27
Cerchiamo un hotel vicino a tutto , super accoglienza e belle e spaziose camere . L’accoglienza al top , caldo e benvenuto, consiglio senza riserve e congratulazioni al personale di oggi in ogni caso . Questo cambia alcune catene di hotel impersonali . Abbiamo recitato Orléans...
Located in Le Tholonet, Les Lodges Sainte-Victoire Hotel & Spa is within a 10-minute drive of Theatre de la Fonderie and Fontaine d'Argent Theater. This luxury hotel is 13.3 mi (21.3 km) from Plan de Campagne and 14.6 mi (23.4 km) from Luberon Regional Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Mediterranean cuisine at Le Saint Esteve, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 37 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
With a stay at Residence Suite Home Aix en Provence in Bouc-Bel-Air, you'll be next to a golf course, within a 10-minute drive of Plan de Campagne and Pole d'Activites d'Aix en Provence. This golf residence is 12.2 mi (19.6 km) from Grand Port Maritime de Marseille and 13 mi (20.8 km) from Old Port of Marseille.
Be sure to enjoy recreational amenities, including a sauna, a fitness center, and a seasonal outdoor pool. Additional amenities at this residence include complimentary wireless internet access, concierge services, and wedding services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Grab a bite from the snack bar/deli serving guests of Residence Suite Home Aix en Provence. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily for a fee.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 74 guestrooms, featuring kitchenettes with refrigerators and microwaves. LCD televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
UUtente ospite2023.08.04
Prima hotel. Nette kamers, wat kleine puntjes die wat onderhoud nodig hebben maar dit stoort niet. Vriendelijk personeel dat Engels spreekt. Terrein is afgesloten dus de auto staat ook veilig. De hond was ook welkom, kost wel 8 euro per dag extra. Ook airconditioning aanwezig.
Welcome to Holiday Inn® Marseille Airport. Whether traveling for business or with family, you will enjoy your experience in this fully renovated hotel with an ideal location and where a warm welcome awaits you.The Holiday Inn® Marseille Airport is located just 5 minutes by free shuttle from Marseille Provence Airport (MRS), 25 km from the « Vieux Port » of Marseille or from Aix-en-Provence city center. You won't even want to leave the cozy bar, or your bright room with contemporary and chic atmosphere. Leave your car in our secure car park during your trip thanks to our "Park, Stay and Go" formula.Free Wi-Fi internet is available throughout the hotel. Keep in shape by working out in our fitness room and then relax in our outdoor swimming-pool.Enjoy our buffet breakfast as a family with the "Kids Eat Free" offer. Our restaurant ,"Le H", will seduce you with its local and seasonal cuisine.
UUtente ospite2023.07.16
Hotel molto buono e a pochi km dall’aeroporto, ha un servizio shuttle di cui non abbiamo usufruito. La stanza tutto in regola. Molto molto buona la colazione con dei piccoli muffin con cuore ripieno di cioccolato. L’unico difetto è la colazione all’aperto che da verso un capannone industriale molto rumoroso, ma è un dettaglio
Visualizza le recensioni e i consigli di viaggiatori reali, in modo da a trovare il soggiorno perfetto per te
4.5/5
Eccellente
UUtente ospiteMy wife and I recently visited Provence for three nights, and stayed at Chateau de la Gaude because we had read great things about this relatively new hotel, and it seemed to offer a lovely, quintessentially French setting. This boutique hotel did fit what we were looking for in many ways, with its impeccably restored historic buildings that are fully updated and modern on the inside. However, we were disappointed with the service, which was simply not at the level of a true five-star hotel. Pre-Arrival Experience: Prior to our stay, I contacted the hotel by email on several occasions to help plan our stay. I asked for help in booking dinners and planning transfers, including from the airport on our arrival, and then to our next hotel on the Cote d’Azur at the end of our stay. I thought the transfer costs, while not cheap, were actually fair given what other hotels on our trip were charging for the same services. As an example, the airport transfer is 110€ each way, and other hotels were charging almost double that amount for similar distances between hotel and airport. The communication prior to arrival was great. Sarah in particular went out of her way to respond promptly to each of my inquiries, and I felt really confident that everything was well taken care of prior to arrival. I think this gave me a false sense of how service would be once we were there. Arrival Experience: We arrived at M****ille Airport on a morning flight, just before 10:00 am. The driver arranged by the hotel, Eric, was waiting for us with our name on a sign just outside of baggage claim, and he was just incredibly nice and welcoming. He took us out to a van and had us quickly on our way. He was also our driver to our next destination at the end of the trip, and I was so glad that the hotel had booked him on both ends of the trip. He was a great driver and just did a perfect job. The hotel’s website specifies that airport transfers will be in a Tesla Model X, and this was not that, but instead was a standard Mercedes van. We didn’t have a problem with it really, and like I said, we thought the driver was great. However, it could be disappointing to think you’re being picked up in a Tesla and not have that. The drive from M****ille Airport to the hotel was easy – just under 30 minutes at a time of day with minimal traffic. When we pulled into the property, I was a little surprised that none of the staff were around to greet us. Since we were arriving in a transfer booked by the hotel, it would have been easy to coordinate with the driver to be ready to welcome us. When I walked into the small lobby/reception area, the staff just seemed surprised to have an arriving guest. The staff member who checked us in did seem well-meaning though. She was helpful, and apologized profusely for the fact that our room was not yet ready, even though it was well before standard check-in time. She told us they would expedite room cleaning so we could have the room by noon, which w
UUtente ospiteQuesto hotel è molto bello se hai una macchina da raggiungere. Parcheggio gratuito. Camere da letto bene e tranquillo. Buona terrazza esterna. Personale della ricezione è tutto utile. Colazione pensavo fosse buona. Specialmente piacevole puoi sapere le tue arance mattina e le salse fresche non sminuite.
UUtente ospiteHotel molto bello, in una zona tranquilla e silenziosa. Da come accolgono gli ospiti e della professionalità, si capisce che è un ottimo hotel. Stanza e bagno grandi e puliti. Unico neo, che non ho gradito molto, è la cauzione che chiedono al momento del check-in. Rispetto e capisco la scelta aziendale, ma mi ha un pò infastidito. Anche se nel giro di un giorno hanno sbloccato tutto. Per il resto più che consigliato.
UUtente ospiteHotel bellissimo, con camera spaziosa, confortevole, elegante e ben attrezzata. Palestra ben attrezzata, sauna e piscina interna gratuite. Ottima colazione a pagamento. Hotel locato vicinissimo al centro storico vi dimenticherete della macchina. Gentilezza e cortesia di tutto il personale nonostante l’albergo sia molto grande. Complimenti!!
UUtente ospiteMolto piacevole questo piccolo hotel vicinissimo al centro ma defilato al punto giusto per non essere disturbati la notte. Altra carta vincente è quella di avere un parcheggio privato prenotabile a pochi passi dall’hotel. Molto bella la hall, bella anche la camera, microscopico il bagno dotato di tutto ma veramente piccolo. La colazione è servita in una graziosa saletta e offre una scelta notevole di dolci e salati Il personale è gentilissimo e molto disponibile per i consigli. Nel complessa un’ottima esperienza.
UUtente ospiteSoluzione adatta per chi non è particolarmente esigente e per chi è solo di passaggio. Vicino al centro che si raggiunge a piedi. Parcheggio a pagamento a pochi metri. Prenotate due doppie, le stanze sono piccoline Personale cortese e disponibile. Prezzo adeguato a livello 2 stelle.
UUtente ospite[ ] Abbiamo soggiornato una notte in questo hotel di passaggio per visitare la Provenza e la Camargue. Subito fuori l autostrada in auto comodo a 5/10 minuti dal centro. Camera da 3 con un letto matrimoniale alla francese, e un letto singolo. Non molto spaziosa, arrendamemto veramente minimale, non c è frigo, no cassaforte, no armadio , solo scaffalatura per appoggiare le proprie cose e 5/6 appendini. Bagno con doccia dotato di phon. Camera con pavimento in legno, fortunatamente no moquettes. Camera pulita. Carina la hall che è praticamente anche l ingresso del ristorante. Bella l area giradino esterna dove la sera ci si può rilassare sedendosi sulle srdaio a disposizione. Parcheggio gratuito comodo. Personale giovanissimo e gentilissimo. Piscina piccola, max 20-25 sdraio a disposizione ma che relax è stato il bagno appema arrivati il pomeriggio tardi con 38° al sole. Hotel di passaggio pagato 105€ in 3 (non abbiamo preso la colazione)va benissimo per 1/2 notti.
UUtente ospitePerfetto per riposare senza perdere tempo quando si è sull’autostrada. Le camere familiari sono abbastanza piccole ma possono comunicare e è possibile assemblare due tripli (forse anche due quadruple). I letti sono molto confortevoli, ma i cuscini non sono in numero sufficiente e poco piacevole. La doccia (bagno) è vestata e i moquette sono piene di tacchi. La decorazione è invecchiante. Le camere sono ben insonorizzate, ma il Clim è abbastanza rumoroso. Per quanto riguarda il colazione, in settimana, arrivando alle 9:20, il buffet era poco garnito e più fornito, il che è un po’ limitato quando è fatturato 18€. Il personale è comunque amichevole. In conclusione, questo hotel è più vicino a un 2 stelle su di un 4 stelle.
UUtente ospiteHotel situato in ottima posizione facilmente raggiungibile dall’autostrada . Il centro è raggiungibile in 10-15 minuti a piedi . Ha un parcheggio coperto ma si può parcheggiare in una via laterale . Camera superior ampia , confortevole . Bagno dotato di termosifone autonomo ( utile) . Colazione a buffet ricca e varia sia in dolce che salato. Personale disponibile gentilissimo
UUtente ospiteSiamo tornati in questo albergo a distanza di qualche anno dalla nostra ultima visita. L’hotel non è stato rinnovato in questo tempo ma le sue comodità rimangono le stesse. Innanzitutto voglio fare una menzione particolare allo staff della reception, sempre molto gentile e disponibile. Il ristorante, pur se con un menù abbastanza semplice e, forse, un po’ più caro del prezzo che meriterebbe, offre buon cibo. Le colazioni sono sempre in “stile Novotel” con la consueta offerta in cui un bambino non paga per un adulto pagante. I rumori della (vicinissima) autostrada A8 non si percepiscono particolarmente. La piscina, per quanto di ridotte proporzioni è adeguata per le necessità. Forse avrebbe solo bisogno di un po’ di attenzione in più perché, come spesso accade, i clienti della struttura non prestano troppa attenzione alle regole. La nostra permanenza è stata di una settimana: due adulti e due bambini di 11 e 8 anni: inizialmente avremmo dovuto stare in due stanze separate (perché il sito Accor non prevedeva la possibilità di pernottamento in 4 in una unica stanza), ma lo staff senza alcun problema ci ha predisposto una camera con letto doppio e divano letto doppio e così siamo riusciti a pernottare in una stanza unica. Giudizio: 4 stelle su 5 con mezza stella guadagnata per la gentilezza dello staff e per la sua disponibilità.
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