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Leggi le recensioni degli ospiti sugli hotel di Aix-en-Provence

Le Pigonnet - Esprit de France
4.3/569 Recensioni
We stayed for three nights. Overall, we don’t feel that Le Pigonnet should currently be open. It is our impression that the staff agree. The hotel is currently communicating to guests that the late arrival of building materials accounts for the extent of current building works. We find this hard to believe- months after re-opening, the ongoing works are very extensive. The hotel seems many many months away from finishing building works as of July 2024. Esprit de France is a large hospitality company, and this hotel is one of their flagship properties. We feel they are showing disregard for their guests (and employees) by remaining open. We feel this decision was likely made by a corporate entity with little empathy for the guests, or employees. I want to paint a picture of the state of the hotel: - The main hotel building and restaurant are empty shells- there is literally no floor, plumbing, or electricity. There are no windows or doors (though these were being installed in front of breakfasting guests during our stay) - There is nowhere indoors for breakfast. When we enquired where breakfast would be moved if it rained during service (and it did, though only lightly), we were met with a shrug. We imagine it is the same for lunch and dinner. - There are no indoor spaces/lounges/bar areas for anyone arriving early prior to check-in or for someone who simply wants to sit - The hotel “office/reception” has a single toilet and vanity for staff and guests - To hide the building works the hotel has invested in what would be tens of thousands of dollars of potted plants. They are still in plastic tubs, and blow over in inclement weather (literally onto guests during our first breakfast). Some have died and not been moved. - During outdoor breakfast service, there were multiple tradespeople visible literally feet from guests. There was drilling and hammering. This was on a Saturday and Sunday (after being told no building works would take place on the weekend). Breakfast was (in spite of earnest staff) such a comedy that we were entertained. - Guest Wifi regularly drops out entirely (why renovation would effect this is a mystery) We were initially accommodated in a room in a separate villa from the main hotel. This was thehe worst rooms we have ever stayed in (arriving at 1am we felt unable to complain to the pleasant night porter). We could hear when the person staying in the room above us was going to the toilet. This was not only because every shoeless footstep was clearly audible, but also because the unclad drainage pipe ran straight through our dressing room. Every drop of liquid from the room above could be heard tinkling through the pipes. The floor was so dusty that our feet were brown from stepping to the toilet. The bath and shower area stank (and there was no toilet in this space). This space, which does not seem to be under renovation (comical really given the rest of the property is) should be closed. Thank goodness the hotel
Thecamp Hôtel & Lodges - Aix en Provence
4.1/548 Recensioni
Pour les points positifs : - la chambre était grande et agréable (suite). - l’environnement dans la pinède était calme. - stationnement facile - petit déjeuner correct Pour les points négatifs (malheureusement …): - invasion de fourmis dans la partie salon de notre suite - la piscine naturellement filtrée ne nous a pas du tout emballé (couleur verte et algues) et pas d’ombre par 40 degrés. - nous avions demandé de payer en chèques ANCV à l’arrivée mais l’hôtel nous a débité le montant de la chambre sur notre CB. - service complètement à revoir… J’ai oublié un vêtement dans la chambre. J’ai appelé quelques heures seulement après notre départ. J’ai eu plusieurs interlocuteurs pendant trois jours. On devait me rappeler mais à part un jeune homme dimanche soir, qui n’a rien trouvé personne n’a rien fait et le vêtement s’est mystérieusement volatilisé. Je suis déçue car il me semble qu’un hôtel 4 étoiles doit quand même proposer un certain standing aux clients. J’ai demandé à être rappelée par un responsable. J’attends encore… Quel dommage !
Hôtel Birdy by Happyculture
4.2/560 Recensioni
Hotel molto bello, in una zona tranquilla e silenziosa. Da come accolgono gli ospiti e della professionalità, si capisce che è un ottimo hotel. Stanza e bagno grandi e puliti. Unico neo, che non ho gradito molto, è la cauzione che chiedono al momento del check-in. Rispetto e capisco la scelta aziendale, ma mi ha un pò infastidito. Anche se nel giro di un giorno hanno sbloccato tutto. Per il resto più che consigliato.
Odalys City Aix en Provence les Floridianes
4.3/551 Recensioni
Camera pulita e aggiornata con cucina piccola che ha tutto molto bel personale utile 10 min passeggiata al centro ho avuto un grande balcone (ma non c'è privacy tra l'altro balcone ) e il balcone è fuori dalla vasca che era un po 'strano .... molto tranquilla camera buona soggiorno
Grand Hôtel Roi René Aix-en-Provence Centre - MGallery
4.2/564 Recensioni
L’hotel è molto bello, pulito ed accogliente proprio a due passi di numero dal centro città, la camera dove ho soggiornato per un ma settimana complessivamente era discreta, ma l’episodio che mi ha maggiormente infastidito è stato che nonostante avessi prenotato il parcheggio sotterraneo dell’hotel, una sera al nostro rientro non c’era posto per parcheggiare. Mi sono lamentato col personale della reception al quale ho lasciato le chiavi dell’auto che abbiamo sistemato alla meno peggio. Per ben due volte ho chiesto di parlare col direttore che mi ha completamente ignorato, non ho ricevuto ne’ scuse ne’ uno sconto sul prezzo finale. Non siamo dei VIP ma soltanto clienti “gold” di Accor...pazienza vorrà dire che non soggiorneremo mai più in questa struttura...la cura e l’attenzione per il cliente è fondamentale...complimenti monsieur le directeur
Garden & City Aix En Provence - Puyricard
3.4/555 Recensioni
J'ai tout d'abord apprécié la qualité fonctionnelle du site qui est tout à fait agréable et efficace pour effectuer et modifier les réservations. L'accueil des personnes, que ce soit au téléphone ou sur place est très sympathique. Nous aurions préféré un lit un peu plus confortable et noté quelques aménagements dont on nous a dit qu'ils sont en cours, tel un interrupteur d'éclairage près du lit et divers détails dans la salle de toilette. Nous y reviendrons volontiers.

Domande frequenti

Informazioni di viaggio locali

Numero di hotel142
Numero di recensioni2,154
Prezzo più alto1.925 €
Prezzo più basso46 €
Prezzo medio (giorni feriali)241 €
Prezzo medio (fine settimana)246 €