Résidence Pierre & Vacances Premium Les Hauts Bois

We travelled as a family of 5 booked via Heidi and stayed in a 3 bed apartment (one bedroom is described as a sleeping nook but it is a smallish room with bunk beds). The apartment was tired and in distinct need of modernisation, the showers and kitchen sink were grotty, it was quite cold compared to all the other ski accommodation we’ve stayed at in France and the drains smelled. The hotel building itself is in need of modernisation, lifts, hallways and staircases are grotty, and the ski locker rooms in the cellars are awful! The floors around the lockers were flooded and filthy so if you went down in crocs for example your socks were wet and dirty straight away. On a plus point the folks in the very convenient onsite SKISET hire/shop were great, my boots were super comfy all week. The Aime 2000 commercial area itself isn’t great, it’s tired and lacks atmosphere of any kind. There are public lifts and underground walkways to get you from the Hauts Bois building up to the big ‘ship’ shaped commercial building where all the shops/restaurants/Spar supermarket is located. These are filthy and reminded me of the stairwells of car parks in the UK that are dark, dingy, worrying to use as a woman alone, and smell of wee. And the route back to the hotel from the lowest lift is unlit. Restaurant La Terrasse was great for a family evening meal, friendly staff, a lovely fondu for 2, good burgers and a duck daily special that my teenager devoured. The skiing around La Plagne is great and we’ll be back but definitely in a different area and in better accommodation.

My 9yo daughter and I stayed here in Dec 23. If you arrive in Plagne Centre and get the Telemetro to Aime 2000 then it's a short walk to the P&V building but not exactly intuitive. Basically walk all the way round from the Telemetro to the lifts opposite the viewing gallery and go down. Then walk ahead and get the next lift down. Finally, walk ahead again and get the last lift down. Turn left on exit and you can walk to the ground floor reception of the P&V building. Firstly, checking in online before we arrived helped speed up the process dramatically. Our ski passes were ready to collect and our ready-made meals from partner Famileat were already in the fridge in our room! These were very good quality and I would endorse the Cottage Pie and Parmentier (duck) pie. All the check in staff were incredibly friendly, helpful and spoke great english. Every day we utilised the boulangerie ordering service and collected our fresh baguettes and pastries from reception at 8am. Ski in ski out was perfect for us and you end up on the Golf run which is great for warming up and gives you a choice of 3 directions to head off in every morning. You can head down to Plagne 1800 and then back up towards Bergerie. Or you can head straight to Centre and choose Lovatiere, Colorado or the Cabin or finally you can head down towards Montalbert. Lockable lockers are provided and we came back most days at lunch. The rooms are nice but cosy and I wouldn't like to be at full occupancy! We had just one adult and one child in our 5 bed room. A family of two adults and two kids would be fine but anything more and you better be happy living in close proximity! The room is well equipped and has dishwasher and fancy microwave oven. Would recommend bringing a USB stick you can plug into the TV for Netflix etc. Wifi was available. A cleaning kit was provided with some dishwasher tabs, cloths and tea towels. The checkout process requires you to clean the kitchen prior to check out. The rooms were eventually nice and warm but we there on opening weekend so took a bit of time to heat up the room as radiators had obviously been turned off over summer. In fact, they got too warm as then had to open a window! The pool and spa is nice with great views but could do with being a bit warmer! Maybe this too needed to warm up a bit. There was a gym that I didn't have time to use. For hire there is a skiset onsite or an Intersport in the adjacent building. In the adjacent building you will also find a supermarket, a takeaway sushi place (highly recommend!), and the normal shops, restaurants and bars. I would happily return here again in the future and hope to do so or maybe visit another P&V place. We used Ben's bus for airport transfer (see other reviews!).

Cela fait plus de 20 ans que nous venons au "Haut bois" nous y avons de super souvenirs, cette année a été malheureusement celle de trop. Nous avions choisi un logement pour 8 alors que nous étions 4 adultes et 2 enfants. Nous avons hérité cette année d'un appartement au 9ème étages certes avec 8 couchages mais ou ils était possible de se retourné a plus 6, il n'y avait d'ailleurs que 6 chaises à table et encore pour s'assoir il fallait bougé le salon. Idem pour la dotation en vaisselle chacun doit boire a son tour il n'y avait pas de plat en quantité suffisante pour cuisiner même pour 6 personnes. Le coin cuisine est complètement obsolète, le lave vaisselle ne lave pas, four microonde fonctionne 1 fois sur deux bref tous les équipements sont dans état de délabrement avancé. L’éclairage de l’appartement est insuffisant. Dans la salle de bain la pression d'eau chaude était bien insuffisante et dans la douche immonde de crasse l'odeur était insupportable, pour finir les radiateurs de la pièce principale n'ont pas fonctionné durant le séjour malgré l'intervention a deux reprises du service technique nous avons du nous chauffer avec deux radiateurs électrique d'appoint ce qui a encore plus limité l'espace et l'inconfort. L'eau de la piscine était froide pas possible d'y resté plus d'un quart d'heure.Manque d'investissement également dans le Local à ski inondé tous les jours, très exiguë, surchauffé et avec une porte vers l'extérieur qui reste ouverte en permanence. (bonjour l'écologie) Je mentionnerai quand même les quelques points positifs, bon emplacement près des pistes, belle vue sur les pistes et les montagnes, piscine et sauna, Skiset et service forfait sur place, les soins "Deep nature" sont tops pour finir le personnel est très professionnel et très accueillant et font tout ce qu'ils peuvent pour vous aider mais ils n'arrivent bien évidement pas a régler le manque d'entretien et d'investissement dans cette résidence. Bref cette résidence "Pierre & Vacances Premium" devrait faire l'objet d'investissement conséquent ou perdre son statut Prémium Nous étions très attaché à cette résidence mais dorénavant je rechercherai un autre endroit si je n'ai pas confirmation d'une rénovation des logements.