Utente ospite
24 ottobre 2024
From my recent stay have to say, it was one of the worst experiences i've ever had with a hotel. Upon arrival, i was informed that there was no availability for my reservation, despite having a confirmed booking. The staff seemed disinterested and offered no apology. Instead, they sent me to a different hotel, which was not at all what i had planned. The alternative accommodation was sub-par and not what i had paid for. When i expressed my frustration to the manager, they were incredibly rude and dismissive, showing no concern for the inconvenience caused. Overall, i felt scammed and utterly dissatisfied with the service. I would not recommend this hotel to anyone.
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