Fitzgeralds Woodlands House Hotel

Exceptional service from checking in to spacious comfortable room.Amazing breakfast. Staff so pleasant and helpful.Wonderful stay as wedding guest.

The hotel and setting are beautiful very comfortable. The food was very disappointing. Very expensive and poor quality.

Ordered a toasted sandwich from reception while waiting for the cafe/bar to open. Had a booking in the Spa, didn’t start off the experience well… Stale crisps & wilted salad. Really poor. Would not eat here again. I’ve been here before for a wedding so was very surprised by the poor quality.

We enjoyed a day in the spa, how ever chemicals in the water turned my hilighted hair green, and stripped it of all the good condition my hair was in leaving it not only green but dry and brittle. When brought to there attention I was advised it was copper build up from my shower. So it was my fault? We had been in a spa in kilarney now 2 weeks before this visit and this didn't happen. They had however taken a water sample while we were in the jazzuzi, and not 30min later the water was extremely foamy as if chemicals or some sort of agent had been added. They asked if my hair was like that when I came!!!? They then washed it in the salon and gave me a "mask" it's still tinged with green dispite having washed it several times with the products provided. I followed up with an email and they have offered to shampoo it again for me as a way to fix it. Not Impressed at all. No customer service and lack of empathy. And no sense of ownership to the issue.

To all the amazing staff, upon arrival on Thurs 20th Feb.   Our first impressions were wowed by the drive entrance, the cleanliness of the exterior the pet farm, the beautiful spring flowers in the bedding at the entrance...  the reception area.. what a wow.... the lovely Maria couldn't be any nicer..our room was ready before we expected. After a 2 hr drive it was by chance our room was ready.  With a 2 and 6 Yr old, it was lovely to drop our bags off and find our feet within this beautiful hotel.  Our room was just fab. Idea location on ground floor beside pool and near reception . The amazing staff we met on our 2 night stay was one good enough reason we'll be back again . The tree house chalets sold it for us. It was the main highlight. It was like a village in itself.  To have the option to get a private chalet, get food served to u. A gorgeous pellet stove throwing out roaring heat  two very busy boys it was perfect location for us to let loose and the lads loved their space and freedom.  We could play cards, and they were so content with the freedom much more than seated in a restaurant.  The food was 100%, the breakfast was fab, and the choice was endless.  The homemade scones were so light and fluffy. I'm gonna miss them tomorrow morning!  I would highlight recommend this hotel to anyone couples or family events.  In fact it was our best ever family stay anywhere in the country.  The pool so clean the waterfall was unique the lads loved it. If I had to say one thing about this.. is the soft play area it's too small. But the boys still loved it. We will definitely be back. Xmas santa, we're gonna be waiting for you so we can book!  Thank you for an amazing, unforgettable experience on our midterm ❤️. 

We got married here in January, David and his team made the whole experience very easy. From the 1st meeting with David he put us at such ease, he puts so much effort and taught into the day. They have amazing decorations also. The table plan selection are beautiful also. We felt no stress on the day at all thanks to the amazing staff. They make your day feel so special and everything is timed to perfection 👌 Food is beautiful and they keep going around making sure every has enough. We went down to ye on the Sunday after the wedding to bring our boys to the playground and little farm which they loved. We had some job to get then to come home 🤣 Our guests were all raving about how friendly the staff was and the beautiful rooms. They really made it a day to remember x our wedding in the Woodlands is the best decision we made