Acapulco: i migliori hotel con palestra

Un hotel non recente ma che esprime pienamente i fasti di un passato glorioso. Posizione spettacolare con vista mozzafiato sula baia di Acapulco. Camere ben arredate e pulite, tutte dotate di una piscinetta privata. Servizio in camera h24, privacy e tranquillità garantite. Personale cortese ed efficiente. Siamo stati molto bene e probabilmente ci torneremo.

Two things, amazing chef at Carnivore. Also the other was amazing service by Leticia Esteban. Thank you coming back tomorrow. Thank you for also making everything so festive and organized it makes me feel very welcomed. I will be bringing business this weekend here.

I will start off with the positive and give 5* to the 3 waiters in the Bambuco Restaurant. David M who has always made my previous visits to Hotel Elcano Bambuco Restaurant a lovely experience in dining. David is a personable, pleasant young man and speaks excellent English. This visit in January I also had the pleasure of being served by Rigoberto who is pleasant and speaks English. And I can not forget to thank the pleasant Pablo at breakfast who always with a smile would bring over when ever he saw me two Concha (delicious sweet breads). Pablo also speaks English so he was the only one at Breakfast that knew what kind of bread rolls I wanted. I booked an all inclusive package with Sunwing Vacations to Hotel Elcano from January 11 to 18 and stayed in room 815. I am sure the Reservations Manager and Director of Hotel Elcano knows who I am and did not really care that they might lose me as a returning guest. One of the many reasons I returned to Hotel Elcano in the past is because I enjoyed having the choice of Buffet or Set Menu at Lunch and Dinner. I also enjoy their food, their wonderful presentation of their dishes and their excellent service by their waiters when I order from the set menu. This trip in January I was told by the Hotel Elcano Reservation Manager according to this years contract with Sunwing, Hotel Elcano has arranged for all meals to be buffet unless the hotel does not have many guests on specific days then it will be Set Menu. I told the Reservation Manager that my contract with Sunwing is still the same indicating lunch and dinner buffet or set menu. I even had a copy of my contract with me of what is included in my all inclusive package that I purchased through Sunwing. I was told by the Reservation Manager that it was Sunwing responsibility to inform their customers of the change and I would have to speak to Sunwing. So I made a complaint with Sunwing Representative onsite in Acapulco and I was told I have to speak with Guest Services Desk at the resort, since this is internal resort information that has to be managed with them. What a disappointment! This really ruined my enjoyment of my stay at Hotel Elcano. Hotel Elcano also changed their Dinner Hours which was only available from 7:00pm to 9:00pm. Sunwing website indicated the Dinner hours are from 16:30 to 22:00. The limited Dinner Hours set by Hotel Elcano for Sunwing guests became a big inconvenience for me. Because of the limited two hour time frame to have Dinner at the hotel denied me the opportunity to arrange other activities in the evening to enjoy in Acapulco. Whoever is familiar with Sunwing knows who is at fault and I know there were other complaints at other resorts in Acapulco with similar situations having problems getting what they paid for. I feel though that Hotel Elcano could of rectified the situation at the moment since this was my third visit to their hotel.

Posto incredibile per trascorrere le vacanze in famiglia o in coppia, ha tutti i comfort che puoi immaginare tra cui uno scivolo, un campo da tennis, palestre, spa e altro !! Senza dubbio, questo sarà l'hotel che preferisco ogni volta che vengo ad Acapulco. Anche il cibo è delizioso e tutto è della migliore qualità come il caffè e i servizi.

Encantó Hotel was everything and more! I could not recommend this hotel enough. My boyfriend and I were looking for somewhere to relax and disconnect and we definitely came to the right place.. The facilities are so beautiful and architecturally so well thought out and designed. The pool and lounge beds are so comfortable and where we spent most of the day. The staff at breakfast, the pool and restaurant for dinner were so professional, attentive and kind. Jose Miguel at the pool provided some of the best service I’ve had since moving to Mexico…. The views from the rooms and especially from the spa are breathtaking. We will definitely be coming back for another trip to Encanto.

🚗 Trasporti: l'aeroporto ha un auto per 450 pesos una persona, su una piccola penisola molto bella, a 25 minuti dall'aeroporto. 🧹 Salute: nessuna scelta, il giardino è anche pulito 🍃 Ambiente: ogni camera è unica, con una piccola piscina privata, e la privacy è buona.La scena di Wan è molto bella e molto superflua. 🔔 Servizio: servizio in camera 24 ore, viaggiare chiamando la macchina da golf nel parco in qualsiasi momento.Il ristorante thailandese vale la pena provare. La zuppa di pesce ha davvero il sapore della nonna. Il ristorante può vedere il tramonto e il paesaggio inoltrabile. L'hotel migliore di Acapulco è indubbiamente vale cinque stelle.

The building has an intriguing shape and there are many pools. It’s also right in La Condesa Beach. Ideal location, you would think. BUT…. 1. After checking in, I found a very dirty washroom sink, and called down to report it. The woman who arrived waved her hand dismissively but I stood my ground and she cleaned it. Turns out the drain is clogged so even if the poor cleaner did her job the first time, the previous guest’s hair and muck would ring the sink unless you took special care. Annnd the sink was never fixed the whole time I was there. 2. At checkin I got a band slapped on my wrist and later realized every guest got one. It showed you belong on the property. Also they come in different colors: White means a basic stay; red means breakfast included and purple means all inclusive. So yea others will know what you’re paying for during your stay. 3. The beach is pretty good except it’s a pirate’s cove — meaning that because of the vagaries of Mexican law, though Hotsun has a great location and a piece of the beach for its guests, where you can generally sit free, the spots nearest the water belong to the government. So if you sit in the lounge chairs and under the tents nearest the waves, you have to pay different guys who keep changing the price every single day. If you land on a cruise ship from some far-flung country you may not be aware of this. Those guys, wearing uniforms of some sort, also sell drinks that are exorbitantly priced. Before you figure out they have nothing to do with Hotsun, you may be taken for a ride. I was. Also, every 1-2 mins of every day, vendors descend on the beach with all sorts of things for sale. In one day I was asked to buy grilled shrimp on a stick, coconut water with jelly, sun hats, fridge magnets, massages, boat rides, oysters, sun dresses, sunglasses, beach floats, tattoos, braids, sunscreen, sand boots and a serenade from a nice old man with a guitar. People have to make a living, yes, and the law makes Mexican beach space very democratic, but I wish the hotel, which took a $200 MXN returnable deposit to give me a towel to lie by the pool for the duration of my stay, had warned me about the Wild West nature of the beach where it is located, and pointed out which uniformed person belongs to the hotel and a head’s up so I could buy at my own risk. I said “No, gracias” maybe 90 times during that one week. 4. The noise, oh the noise. El ruido comes up to the hotel’s top floors and grabs you by the neck: Music, laughter, children squealing, etc. These are usually all marvelous aspects about living on planet earth, but when you can’t sleep because a group at the hotel is holding a party on the beach and the thump thump thump of reggaeton is blaring deep into the night and giving you a headache, the conclusion is the hotel is not prioritizing the comfort of the rest of its guests. If this is your jam, go for it. But for many it would be a frustrating experience all around.

This hotel exceeded expectations and was a pleasant experience overall. Large rooms with ocean views, very clean environment, delicious food and friendly staff. A special shout out to Victor at the bar and Reyna the tortilla chef, such a pleasure to deal with! Catering to a mostly national clientele, it was even more fun to enjoy a vacation like the locals.

All the family had a great experience. We would definetly come back again and highly recommend hotel for everyone.Hotel staff is extremely nice and welcoming and made our experience unforgettable. Everywhere we went since we arrived everyone was making us feel like at home and went extra mile to make our stay special. We particularly enjoyed dinner at Andiamo Restaurant. Food was beautiful , but Moises and Aide were exceptional in making our time with the family special.

The hotel is located great, downtown. Easily walkable to so many places. Check-in was slow but the staff were helpful. Internet included on site. The rooms are dated but very spacious. The furniture is old. The balcony is a wrap-around but has a strange high wall blocking any view. :( We had a 3 bedroom, all rooms nicely appointed with soap, shampoo, mouthwash, toothpaste etc. Plenty of towels, hot water etc. Master bedroom ensuite very large with 2 sinks, jacuzzi and shower. Nice kitchen with 4 burners, a refrigerator, and a Pod coffee pot which I am not fond of so we bought a small regular one at Soriana's as they had no regular coffee makers at the hotel. They supplied plenty of bottled water daily and you could ask for more. The living room was kind of crowded with dated furniture. Dining room sufficient. Overall decent to good room, comfy beds, and pillows are good as well. We had a great time but. We were on the side of the hotel with no sunset views. Bummer. What would make me probably not return was that the main pool was under construction! Upon arrival they stated maintenance, but it was major construction of more than 3/4 of that pool. The remaining areas were kiddie height. What do we do on vacation when it is in the 100-degree F temps, all day? Lounge by the pool. None of that was happening. We did use lounge chairs on a level but no pool time. Service by the pool was incredibly slow. The lower pool by the ocean was filled with children and completely cloudy, I was not putting my toe in that. The ocean was beautiful but not swimmable due to rouge waves and very rough surf. The manager offered us a percentage off food & drinks bought at the resort due to the pool issue. Sounded okay upon check-in but alas we did not eat or drink there much and most times never got the discount. We had great meals in Acapulco, did some great tours and just really liked Acapulco. Felt very safe and welcomed in this area. The pool being out of commission really ruined the vacation for us all. We will return to Acapulco but not this hotel as we were not told of this problem ahead of time by the resort or our exchange company. We would never book a resort in May in Mexico without full pool access.