Hotel in zona Università per la Scienza e la Tecnologia, Città del 6 ottobre

Personale molto gentile e accogliente buffet grandioso è grande piscina ambiente con una bella piscina molto grande e molto accogliente centro massaggi palestre e alla reception molto accogliente molto gentili da vedere da vicino da visitare venite Non mancate vi divertirete your name rana

The hotel was very clean. Everyone working there from porter to reception staff and room service manager and cleaners, they whet all very nice and kind and helpful. The hotel and rooms are super clean and cozy the cleaning man Hasan was so eager to serve and make us always comfortable. The location of the hotel is very good between mall of Egypt and mall of Arabia. The only thing made me give it 4 stars was the breakfast was very poor not variety of food and very little amount of food in the buffet. Also the smell of the frying oil in the restaurant where we had our breakfast was so unpleasant. The music in the morning was not a morning music but dancing and so loud.

The hotel looks good and is well maintained, with spacious grounds and spacious rooms. My room was already a little tired/dated. The majority of the hotel staff were pleasant, though the operation felt a little chaotic and some staff on reception especially lacked high-end customer service skills that you would expect from a 5 star.

Hotel di lusso un po’ agé, ma di fascino, in in campo da golf molto curato. Ottima posizione per escursione alle Piramidi e Sfinge (15’-20’ in macchina). Personale alla reception eccezionale - Hussein il migliore: in qualità di Hilton Honor Gold ha garantito alla mia famiglia un upgrade all’Executive Floor, assegnandoci 2 stanze comunicanti molto ampie e confortevoli. Il personale del ristorante, della colazione e dell’esecutivo lounge, è stato molto disponibile e gentile - pasti gluten free organizzati in tempo record. Cibo ottimo.

I letti supplementari possono essere aggiunti durante le vacanze. Scenico.

We stayed for 4 nights and first night we were happy with the hotel, room ambience etc. On the 2nd day when we came back to the hotel we noticed that the Air condition was not working and we called maintenance. The guy who came tried to fix it and after about 30 mins we were told he cannot fix it that day and will have to return the following day. He said he could get our room changed. As we had a long day and had an early wake-up call we said we will manage for that night as the thought of packing/moving was not ideal and was hoping it will be fixed. Following day we informed the reception before we went out and even got our travel agent to do the same. Sadly when we returned after a long day AC had not been fixed and there was no message to inform us that. However there were dust all over and not-closed panels on the ceiling instead. There was no messages to say they could not fix the AC too. So we called the reception however they kept the phone and did not even return the call in case they did not hear us. I went to the reception and informed as the guy on duty who told me it was fixed!!! I told him I will not come down from 4th floor if it was fixed. He then checked something on the system (and surely saw some remark) and so said they will change our room and he will send someone to assist us. I went back while a guy came in 2 mins! Obviously we wanted more time. So we asked him to stay for 10 mins or come back after 10 mins. He opted for the 2nd option. However after 20 mins as no one came we called the reception and reception answered the phone by saying ”my colleague will come now”. So it was obvious they can see our room number and knew why we were calling and it was also obvious our call earlier was cut deliberately. Luckily the room was in the same floor (4th floor) however we were given twin sharing beds instead of a double bed, which we had in the original room. Also the room was generally smaller, while the bathroom was not at all to the standard of the initial room we had. There were empty shampoo bottles etc. As it was quite late and as we were tired we did not press the matter after that. The hotel didn't even have the courtesy to apologise to us for not being able to give us a double bed! Similarly the hotel did not think to inform us or the travel agent that they could not fix the AC and that they would like to change our room until we went down to the reception! Lacked empathy and common courtesy BIG TIME and we were really disappointed.

Un Albergo sicuramente di classe e degno dei migliori Hotel della catena Hyatt che è sempre una garanzia di qualità in tutto il mondo. Stanze ampie e comode, un ottima colazione e una piscina perfetta per rilassarsi la sera dopo le visite al Cairo. La posizione dell'Hotel all'interno di un compaund moderno fa sì che sia una vera isola dal caos cittadino che al Cairo risulta essere veramente tanto. Necessarimente bisogna muoversi con un taxi o meglio ancora con UBER che risulta essere alquanto efficente al Cairo e di migliore qualità rispetto ai vari servizi di Taxi (scegliete sempre la opzione comfort quando chiamate un Uber e cercate di trovarvi in una posizione facilmente raggiungibile per evitare di non incontrarvi con il vostro driver). Unico appunto l'hotel si trova a circa un ora di distanza dall'aeroporto e questo sicuramente è un pò penalizzante per chi si deve spostare o prendere un aereo, in quanto deve partire con largo anticipo.

This hotel is not one of the best but the BEST hotel I have visited. Our flights from Croatia arrived early in the morning and this wonderful staff allowed early check in without any hesitation. Staff at the reception and everywhere else within the hotel is just wonderful and so kind. They go above and beyond to help their guests and they actually take the time to explain everything in detail. The room itself is beautiful, cosy, neat and comfortable, their pillows and mattresses are heaven. Breakfast buffet is one of the best, the staff even brought us their special Egyptian dishes to try. Everything is so fresh and well made. The hotel is very clean, unique and smells so good! Is it close to pyramids and museum. It has a private entrance and is very secure! The pool is massive and is heated during the winter, their Christmas decorations top any I’ve ever seen. I had to write a review because this is just an experience I’ll remember for the rest of my life. I’ve never been welcomed like this in any other hotel in the world. I can’t wait to return to this amazing place ❤️ Thank you for everything

The hotel is good. Price is good. The staffs including reception Mr. Abdullah is good. I do suggest this hotel.

È stato un luogo meraviglioso e un personale molto rispettato, un hotel molto tranquillo, privacy, per la nomina per le aziende e per lunghi soggiorni ＜, nonché per i giochi per bambini, nonché per le feste cantanti e un'atmosfera familiare speciale, Ci sono ristoranti di pesce per la mangime marino.