Stati Uniti d'America: hotel con pick-up nella provincia di Kentucky

Very vibrant hotel! Much lobby, Coppin bar area, activities with weddings and proms. Our room was spacious, well appointed with contemporary updates which added to comfortable living. Highly recommend for any visit to Cincinnati/Northern Kentucky area. Convenient parking, easy access to hotel. Will make this our “go to” when visiting family and friends in the area.

Abbiamo avuto un servizio eccellente.Le signore e gli uomini al divano erano così amichevoli e carini.Le foglie sul letto erano così pulite e spugnate che potevi profumare la freschezza.Il colazione era anche grande. Questa sarà la nostra scelta di soggiorno quando arriviamo per le vacanze per visitare la famiglia.

L'hotel è situato sopra una strada, molto tranquillo.L'hotel appartiene a quel nuovo stile di mare, il legno è pochi, la stanza è molto compatta, il calore e l'acqua calda sono abbastanza, e in generale è molto caldo. La colazione è buona, il caffè è buono e il servizio è buono.

Stayed for a Friday and Saturday night. The location of this hotel makes it desirable. It is super close to the Levee, the aquarium, great dining and highway access. The front desk folks need to learn to be nice. If they are unhappy with their job; they should not be in the customer service industry. We had several negative run ins with night time front desk employees that were rude, not helpful and just angry. Simple request for more pillows was met with a response of “NO”. Trying to charge snack bar treats to our room was met with the response “again”. Now to be fair, the room was great; big and clean. The food for breakfast was a nice spread and everything was fresh. Sadly, I will not stay at this hotel again because there are many choices of hotels and if you can’t just be friendly and pleasant; you do not deserve my business.

L'hotel è bellissimo e in una buona posizione sulla 4a strada. Diversi ristoranti e bar per mangiare, ma assicurarsi di prenotazioni. I letti erano confortevoli, ma le foglie erano molto rigide e non c'era un conforto spesso. Il parcheggio può essere un po' confuso, il segnale deve essere visibile a causa del valet e tutto il resto i parcheggi sono difficili da vedere. Avevamo un veicolo più grande e dovevamo usare un parcheggio diverso, e a causa di tutto il valletto nella parte anteriore non si poteva vedere dove il parcheggio era, quindi abbiamo finito di parcheggiare in parcheggio pubblico in strada. Il personale dell'hotel era buono a questo proposito e ci ha rimborsato per il parcheggio dell'hotel, quindi non abbiamo ricevuto doppio pagamento. Una cosa che ho notato che sarebbe stato un grande aiuto per i visitatori è più segnale all'interno dell'hotel e parcheggio. L'hotel è molto grande e tutti i piani sono gli stessi, in modo da poter essere completamente girati con la Torre con cui si va o dove si trovano i ristoranti. Per esempio, sarebbe bello avere un segnale all'interno degli ascensori, in modo che sappia quali piani hanno accesso a quali ristoranti/cammino. Sicuramente consigliere questo hotel e resterà qui di nuovo.

As soon as we walked into our room, there was what looked like a cockraach on the bathroom floor. We asked if we could switch rooms, they said they were fully booked but would see what they could do. We got to a new room. You could definitely tell the floor wasn't vacuumed. There was also another bug, but at least it was dead. Our table wasnt clean. As we were getting ready for bed and went to plug in our phones, we noticed several pumpkin seeds behind our bed, that had been there for a while. When we took showers the next morning 2 of our towels were stained. At checkout, I told the lady about how badly our room needed vacuumed, especially behind the bed. She says housekeeping knows. If they know, how come it wasn't done!? Needless to say we won't be staying here again. We had family members staying here too and they also had issues with their room as well.

Questo hotel è economico che si ottiene molto quello che paga ma vai durante il giorno per controllare perché la squadra notturna è molto disrespecto l'unica persona che ti consiglio di parlare è Sam e picchiarli due sono molto rispettabili e vi aiuteranno con niente e non si lamentano dei loro posti di lavoro e non si lamentano se sono lenti le spalle e non si siedono lì e parlano di loro importanti altri invece di aiutarti a trovare la tua stanza, così puoi entrare più velocemente ma diversamente che la stanza è Ok e io consiglio a nessuno di andare là!!!

We checked in and the TV didn't work. The cable box had pieces rattling around inside it. I complained and they moved us to a different room. Also, upon check-in, they charged me $160 for our $118 room which seems to be common practice to cover supposed ”incidentals,” assuring me the difference will be refunded later. A few hours later, my credit card was charged another $41 by ”Marriott Hotel.” What is this, more ”incidentals” coverage? When I checked out the next day, I requested a printed receipt from the front desk with the correct room charge on it (we had no ”incidentals”). A few days later, I checked my credit card transactions online and saw the $160 was still pending but the $41 had already posted to my card. I called the hotel and after they looked up my charges I was told not to worry, the extra charges would be credited back to me after a few more days. After a week, I checked my card again. The $160 charge was corrected but the $41 was still charged. I called the hotel again and was told they could find no record of the $41 charge and could not help me even though it was charged to my card by ”Marriott Hotel.” I told the person I would dispute it through my credit card company and strangely she tried to talk me out of it! Hmmm! I contacted my credit card company and did dispute the charge. My credit card was inactivated for possible fraudulent use and now I have to wait for a new one to be sent through the mail. The $41 charge was credited back to me by my credit card company, not by the hotel. I suspect someone connected with the hotel may be skimming off the top hoping a smaller extra charge may never be noticed if it doesn't get refunded amongst the overcharged room rate and its partial refund.

Colazione al sacco non calda

Buon posto per la notte, se avessero un colazione o qualcosa di simile e un'abitazione che non parli inglese e hanno bisogno di spray per bug ogni ora e poi sarò di nuovo se sono nella zona e sono andato senza TV tutta la notte perché era lontano di peso superiore a 150 g/m2

L'hotel è bellissimo e in una buona posizione sulla 4a strada. Diversi ristoranti e bar per mangiare, ma assicurarsi di prenotazioni. I letti erano confortevoli, ma le foglie erano molto rigide e non c'era un conforto spesso. Il parcheggio può essere un po' confuso, il segnale deve essere visibile a causa del valet e tutto il resto i parcheggi sono difficili da vedere. Avevamo un veicolo più grande e dovevamo usare un parcheggio diverso, e a causa di tutto il valletto nella parte anteriore non si poteva vedere dove il parcheggio era, quindi abbiamo finito di parcheggiare in parcheggio pubblico in strada. Il personale dell'hotel era buono a questo proposito e ci ha rimborsato per il parcheggio dell'hotel, quindi non abbiamo ricevuto doppio pagamento. Una cosa che ho notato che sarebbe stato un grande aiuto per i visitatori è più segnale all'interno dell'hotel e parcheggio. L'hotel è molto grande e tutti i piani sono gli stessi, in modo da poter essere completamente girati con la Torre con cui si va o dove si trovano i ristoranti. Per esempio, sarebbe bello avere un segnale all'interno degli ascensori, in modo che sappia quali piani hanno accesso a quali ristoranti/cammino. Sicuramente consigliere questo hotel e resterà qui di nuovo.

Stavamo solo fermandoci per riposare la notte prima di andare a fare il viaggio.La stanza era pulita Letti comodi Il prezzo era fantastico. Era un po' scettico camminare dal parcheggio alla stanza dell'hotel. Avrei dovuto essere un po' nervoso se mio marito non fosse stato con me. Abbiamo controllato molto tardi alla notte. Se stai pensando di rimanere, forse stai solo pianificando di check-in prima di buio.

L'hotel era fantastico. Non usare trip.com per prenotarlo. Hanno fatto una terribile esperienza.

設施：花灑不好用 服務：沒有純凈水

The hotel is well Maintained and the Bartenders are great. The highlight of our visit is when I spoke about a small incident to the front desk. Melissa handled it perfectly and was a total sweetheart. I tried to get her to move to Texas and work for us as a Manager but she declined. Not really but she is amazing and should be considered for a Management roll as she possesses the qualities you can’t teach. Thank you and see y’all soon.

This hotel is unclean. Floors are sticky. They lie and cheat. They failed to give a receipt and required cash and upped the price to $100 when the site clearly says $60 to $70. Don’t stay. The staff is unfriendly and do not respect a person’s privacy.

Great hotel with fantastic amenities. Our room was clean and we really enjoyed our 2 night stay. The breakfast staff, the manager and the valet staff were all polite, friendly and accommodating. Especially, the valet attendant named Tracy. She made our stay even more perfect with her friendly interpersonal skills and recommendations on local mom and pop restaurants. Tracy is an absolute gem for Embassy Suites! Lastly, keep in mind that you are right next to 4th Street Live bar and restaurant block. It’s a tourist spot and many homeless and people in need will constantly stop you for change. The panhandling in that area is insane. Walking in and out of that hotel is a night and day experience every time. Being said, great stay in a very nice hotel and we would stay there again.

Nice hotel has food and drinks in hotel. Staff could be more friendly; some are but a few are not. No micro-wave in room which disappoints especially for the price you pay, even cheap best westerns have micro-waves. Location is ok but have to walk several blocks to get to the heart of bars and food, this is a lil scary at night with the high crime rate of the city and many homeless folks everywhere. Came mostly to do the bourbon tours which was great. Watch what they charge you when you get there it will be more than what was quoted to you if you book online ahead, kinda deceiving.

We stayed two nights. The hotel was very nice, and the room was spacious and comfortable. There was an odd smell when you first walked into the room. It could be from cleaning materials. Once in the room for a few minutes, we did not notice it. Front desk staff was professional and online check in was easy. When we arrived, we were given our key. Breakfast was average with the typical coffee, scrambled eggs, bacon or sausage, toast, cereal, waffles, yogurt, and bananas and apples. Nice to have something available to start the day! The exercise room could use some more equipment, and it would be nice if the equipment they had faced the TV. It was also very warm in the room. Located in an area with restaurants. We would definitely stay again.

L'hotel è situato sopra una strada, molto tranquillo.L'hotel appartiene a quel nuovo stile di mare, il legno è pochi, la stanza è molto compatta, il calore e l'acqua calda sono abbastanza, e in generale è molto caldo. La colazione è buona, il caffè è buono e il servizio è buono.

As soon as we walked into our room, there was what looked like a cockraach on the bathroom floor. We asked if we could switch rooms, they said they were fully booked but would see what they could do. We got to a new room. You could definitely tell the floor wasn't vacuumed. There was also another bug, but at least it was dead. Our table wasnt clean. As we were getting ready for bed and went to plug in our phones, we noticed several pumpkin seeds behind our bed, that had been there for a while. When we took showers the next morning 2 of our towels were stained. At checkout, I told the lady about how badly our room needed vacuumed, especially behind the bed. She says housekeeping knows. If they know, how come it wasn't done!? Needless to say we won't be staying here again. We had family members staying here too and they also had issues with their room as well.

We stayed here to break up our trip back from Knoxville to Pittsburgh. Not many people here on a Sunday night as this is primarily a business hotel and interstate traveler hotel. Check in was easy at around 7:00 pm as we were the only ones at the desk. No upgrade to a suite for our SPG Gold status as were told that their larger rooms were being remodeled. No problem as we were staying just that night and leaving early in the morning. Lobby area was clean and looked like it might be under remodel as well. Upon entering our room we found everything in order and clean. No complaints at all. As we a had a couple of hours, we headed down to the bar to see if we could get something to eat & drink. The bar/restaurant area was completely empty except for the bartender who was getting an order ready for room delivery. We ordered a couple of drinks and some wings, tossed salad and desert. The bartender (sorry, I can't remember her name) was very attentive and seemed glad she had some customers. The Kentucky Bourbon Barrel beer on tap that she suggested was excellent as was the ”fruity” drink that she made for my wife. Very nice. The bed was very comfortable and we got a good nights sleep. In the morning we used the shower which was clean and worked well. Typical 4 points standard which we like. We immediately checked out after packing so that we could get on the road. As always, I took photos as we entered the room which I have uploaded here. Do not hesitate to stay here as it was just what we needed for a short overnighter.

We checked in and the TV didn't work. The cable box had pieces rattling around inside it. I complained and they moved us to a different room. Also, upon check-in, they charged me $160 for our $118 room which seems to be common practice to cover supposed ”incidentals,” assuring me the difference will be refunded later. A few hours later, my credit card was charged another $41 by ”Marriott Hotel.” What is this, more ”incidentals” coverage? When I checked out the next day, I requested a printed receipt from the front desk with the correct room charge on it (we had no ”incidentals”). A few days later, I checked my credit card transactions online and saw the $160 was still pending but the $41 had already posted to my card. I called the hotel and after they looked up my charges I was told not to worry, the extra charges would be credited back to me after a few more days. After a week, I checked my card again. The $160 charge was corrected but the $41 was still charged. I called the hotel again and was told they could find no record of the $41 charge and could not help me even though it was charged to my card by ”Marriott Hotel.” I told the person I would dispute it through my credit card company and strangely she tried to talk me out of it! Hmmm! I contacted my credit card company and did dispute the charge. My credit card was inactivated for possible fraudulent use and now I have to wait for a new one to be sent through the mail. The $41 charge was credited back to me by my credit card company, not by the hotel. I suspect someone connected with the hotel may be skimming off the top hoping a smaller extra charge may never be noticed if it doesn't get refunded amongst the overcharged room rate and its partial refund.

Buon posto per la notte, se avessero un colazione o qualcosa di simile e un'abitazione che non parli inglese e hanno bisogno di spray per bug ogni ora e poi sarò di nuovo se sono nella zona e sono andato senza TV tutta la notte perché era lontano di peso superiore a 150 g/m2

This is an aging, tired property that's in need of serious maintenance upgrade and major renovation. Its location is the only plus for staying here as it is within walking distance to nearby major big box stores, restaurants, and a shopping mall. But even if this is concern for a traveler, just next door, there is another newer hotel of another major hotel chain. Unfortunately, physical condition of the building isn't the only problem. Upon checking in, I had to call the front desk before even unpacking to request a bunch of missing items that one would find neatly laid out at any other hotel. Housekeeping visits the rooms on every four days. On my second day, as I was leaving the hotel I asked the front desk to have new towels delivered to my room. Upon my return I did find the fresh towels alright but I also found out that all of my snacks that I left on the kitchen table were gone. An unopened box of popcorn, an unopened bag of nuts and a few more items. No, they could not be confused as trash because they were in their original packaging neatly arranged on the table. Front desk's reply to my inquiry was ”I don't know why they would do that”. The next morning another front desk staff member's answer was even more interesting: ”I will check the safe in the back to see if they locked your snacks for safe keeping”. Yet again unfortunately, on another day, after I accidentally spilled coffee on my bed sheet and asked for housekeeping, the response I got at the front desk was ”well, let me see if they can get to your room today, no guarantees though”. This is more of an answer that one would get from a prison warden to fix a leaky faucet in one's cell; not an answer that one should get from a hotel staff whose major business is in the hospitality industry. Breakfast is mediocre at best. If you are vegetarian, then you are stuck with cereal and yogurt essentially. Everyday, their egg-based breakfast items had ham. This is indeed puzzling to me. Why doesn't the hotel management realize that a typical meat eating guest can still get a satisfying breakfast with, say, a cheese omelette accompanied by bacon strips, sausages and so on. But when even the only omelette has added ham in it, there isn't much a vegetarian can do there. So, all in all, my recommendation is to look at the map where this hotel is. You will see the other hotel on the same street just next door to this one. Go reserve a room there. You will thank me for it :)

Room was very clean and comfy for us! Staff was extremely helpful, accommodating, and friendly! Breakfast was delicious and at check I wasn't rushed out or met with any disrespect/rudeness, the woman working front desk was very nice and patient with me as I finished up cleaning and packing. I think this has been the best trip/visit I've ever had period at any of the super 8 locations! I will definitely be coming back again!

Our Driver Polk was outstanding! He was waiting for us on time at the airport upon arrival & welcomed us to Lexington which was so refreshing. I highly recommend this hotels Driver . He was ready each morning to drive us to the site ( corporate) although breakfast was incredibly slow as well as waiting over 20 minutes for coffee and 30 minutes to check out . Our driver made up for the lack of urgency within the hotel .

L'organizzazione ha inviato qui, lo scorso febbraio, tutti i nostri agenti e quasi una dozzina di membri del comitato, per una conferenza, e l'intera esperienza è stata eccellente. Il personale era amichevole, informativo e molto utile, soprattutto con la nostra organizzazione si trovava in un altro stato, le camere erano pulite, la navetta era pronta per l'aeroporto e tutto il personale sul sito era fenomenale. Uno dei nostri partecipanti ha una piccola miscela e la squadra qui si è spostata sopra e oltre per correggerlo, erano flessibili quando il tempo ha tenuto alcuni altri nella zona per una notte extra, e erano meravigliosi durante le nostre parti in hotel della conferenza. Grazie a JoWandalyn e al resto della sua squadra! Blake Granzow AJCA/NAJ

L'hotel è situato sopra una strada, molto tranquillo.L'hotel appartiene a quel nuovo stile di mare, il legno è pochi, la stanza è molto compatta, il calore e l'acqua calda sono abbastanza, e in generale è molto caldo. La colazione è buona, il caffè è buono e il servizio è buono.

As soon as we walked into our room, there was what looked like a cockraach on the bathroom floor. We asked if we could switch rooms, they said they were fully booked but would see what they could do. We got to a new room. You could definitely tell the floor wasn't vacuumed. There was also another bug, but at least it was dead. Our table wasnt clean. As we were getting ready for bed and went to plug in our phones, we noticed several pumpkin seeds behind our bed, that had been there for a while. When we took showers the next morning 2 of our towels were stained. At checkout, I told the lady about how badly our room needed vacuumed, especially behind the bed. She says housekeeping knows. If they know, how come it wasn't done!? Needless to say we won't be staying here again. We had family members staying here too and they also had issues with their room as well.

We checked in and the TV didn't work. The cable box had pieces rattling around inside it. I complained and they moved us to a different room. Also, upon check-in, they charged me $160 for our $118 room which seems to be common practice to cover supposed ”incidentals,” assuring me the difference will be refunded later. A few hours later, my credit card was charged another $41 by ”Marriott Hotel.” What is this, more ”incidentals” coverage? When I checked out the next day, I requested a printed receipt from the front desk with the correct room charge on it (we had no ”incidentals”). A few days later, I checked my credit card transactions online and saw the $160 was still pending but the $41 had already posted to my card. I called the hotel and after they looked up my charges I was told not to worry, the extra charges would be credited back to me after a few more days. After a week, I checked my card again. The $160 charge was corrected but the $41 was still charged. I called the hotel again and was told they could find no record of the $41 charge and could not help me even though it was charged to my card by ”Marriott Hotel.” I told the person I would dispute it through my credit card company and strangely she tried to talk me out of it! Hmmm! I contacted my credit card company and did dispute the charge. My credit card was inactivated for possible fraudulent use and now I have to wait for a new one to be sent through the mail. The $41 charge was credited back to me by my credit card company, not by the hotel. I suspect someone connected with the hotel may be skimming off the top hoping a smaller extra charge may never be noticed if it doesn't get refunded amongst the overcharged room rate and its partial refund.

Buon posto per la notte, se avessero un colazione o qualcosa di simile e un'abitazione che non parli inglese e hanno bisogno di spray per bug ogni ora e poi sarò di nuovo se sono nella zona e sono andato senza TV tutta la notte perché era lontano di peso superiore a 150 g/m2

We stayed here to break up our trip back from Knoxville to Pittsburgh. Not many people here on a Sunday night as this is primarily a business hotel and interstate traveler hotel. Check in was easy at around 7:00 pm as we were the only ones at the desk. No upgrade to a suite for our SPG Gold status as were told that their larger rooms were being remodeled. No problem as we were staying just that night and leaving early in the morning. Lobby area was clean and looked like it might be under remodel as well. Upon entering our room we found everything in order and clean. No complaints at all. As we a had a couple of hours, we headed down to the bar to see if we could get something to eat & drink. The bar/restaurant area was completely empty except for the bartender who was getting an order ready for room delivery. We ordered a couple of drinks and some wings, tossed salad and desert. The bartender (sorry, I can't remember her name) was very attentive and seemed glad she had some customers. The Kentucky Bourbon Barrel beer on tap that she suggested was excellent as was the ”fruity” drink that she made for my wife. Very nice. The bed was very comfortable and we got a good nights sleep. In the morning we used the shower which was clean and worked well. Typical 4 points standard which we like. We immediately checked out after packing so that we could get on the road. As always, I took photos as we entered the room which I have uploaded here. Do not hesitate to stay here as it was just what we needed for a short overnighter.

This is an aging, tired property that's in need of serious maintenance upgrade and major renovation. Its location is the only plus for staying here as it is within walking distance to nearby major big box stores, restaurants, and a shopping mall. But even if this is concern for a traveler, just next door, there is another newer hotel of another major hotel chain. Unfortunately, physical condition of the building isn't the only problem. Upon checking in, I had to call the front desk before even unpacking to request a bunch of missing items that one would find neatly laid out at any other hotel. Housekeeping visits the rooms on every four days. On my second day, as I was leaving the hotel I asked the front desk to have new towels delivered to my room. Upon my return I did find the fresh towels alright but I also found out that all of my snacks that I left on the kitchen table were gone. An unopened box of popcorn, an unopened bag of nuts and a few more items. No, they could not be confused as trash because they were in their original packaging neatly arranged on the table. Front desk's reply to my inquiry was ”I don't know why they would do that”. The next morning another front desk staff member's answer was even more interesting: ”I will check the safe in the back to see if they locked your snacks for safe keeping”. Yet again unfortunately, on another day, after I accidentally spilled coffee on my bed sheet and asked for housekeeping, the response I got at the front desk was ”well, let me see if they can get to your room today, no guarantees though”. This is more of an answer that one would get from a prison warden to fix a leaky faucet in one's cell; not an answer that one should get from a hotel staff whose major business is in the hospitality industry. Breakfast is mediocre at best. If you are vegetarian, then you are stuck with cereal and yogurt essentially. Everyday, their egg-based breakfast items had ham. This is indeed puzzling to me. Why doesn't the hotel management realize that a typical meat eating guest can still get a satisfying breakfast with, say, a cheese omelette accompanied by bacon strips, sausages and so on. But when even the only omelette has added ham in it, there isn't much a vegetarian can do there. So, all in all, my recommendation is to look at the map where this hotel is. You will see the other hotel on the same street just next door to this one. Go reserve a room there. You will thank me for it :)

Room was very clean and comfy for us! Staff was extremely helpful, accommodating, and friendly! Breakfast was delicious and at check I wasn't rushed out or met with any disrespect/rudeness, the woman working front desk was very nice and patient with me as I finished up cleaning and packing. I think this has been the best trip/visit I've ever had period at any of the super 8 locations! I will definitely be coming back again!