Zhejiang, Cina: hotel con terme

Overall, this was a good stay with some truly special aspects, but also a few areas that could be improved. The hotel is quite remote, which makes it feel very private and peaceful, surrounded by nature such as the lake, forest, and mountains. Even though we visited other viewpoints around Qiandao Lake, this location felt more special because of its quiet and secluded setting. The hotel itself feels like a destination, with scenic viewpoints, a garden with a lake, a cave, and even trekking trails to explore. The garden area includes a swan lake, which is a nice idea. However, the swans are kept in a very small netted space. It does not look great visually and feels restrictive for the animals, which took away from the experience. The room was spacious and comfortable, with a very comfortable bed that was not too soft or too hard. Sound insulation was excellent, which made for great sleep. I also requested a firmer pillow, and it was provided quickly. The lake view room upgrade was a highlight. The view was stunning and made it hard to leave the room. If you stay here, I would strongly recommend booking a lake view room. The layout was nice, with both a balcony and a window view. The thick frame dividing the view slightly affected the overall feel, but it was not a major issue. The bathtub was also a nice addition. Cleaning was good overall. The AC did not work very well during the hot midday hours, although it was fine at other times of the day. Facilities such as the gym, yoga room, pool, and game room were nice additions. However, they felt quite standard for a five-star hotel, and I have experienced better quality in similar properties. One great feature was the free Tesla charging, but this was not communicated at all. We only discovered it by chance, which is a missed opportunity as it is a strong benefit. Breakfast was acceptable but not at the expected level. The coffee and bakery were the weakest parts. Ordering is done via QR code instead of in person, which felt a bit impersonal for a luxury hotel atmosphere. Service during breakfast also felt a bit off, as staff seemed focused on their tasks and were not very proactive in guiding or prioritizing guests, which made the experience feel less warm and not the kindest. Service was generally kind and friendly, but inconsistent at times. Some staff could benefit from additional training, as not everyone followed typical five-star service standards such as greeting guests or offering priority. Another disappointment was the welcome fruit, which was included in our package but not provided on arrival. After we asked, a staff member came carrying items for multiple rooms in a bag and handed us just one apple and one peach. This felt unprofessional although something very small. Another point worth noting is that the hotel was originally booked as an InterContinental, but about 1-2 weeks before arrival it was no longer part of the brand (somehow on Trip.com it still says intercontinental). Not sure if this impacted the experience, but overall it did feel slightly below what you might expect from that level, even though the stay itself was still enjoyable. The hotel also offers free Tesla charging, which is a great feature. However, this was not communicated at all during or before our stay, and we only discovered it by chance. This feels like a missed opportunity, as it is a strong benefit that could add significant value for guests I did not try lunch or dinner, so I cannot comment on those. Overall, this is a very peaceful and unique stay with amazing natural surroundings and a beautiful lake view. However, some service and operational details need improvement to truly match a luxury standard.

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

Con cinque stelle, è fortemente raccomandato!L'hotel Xijiang è un ottimo hotel, Zhang Xijiang è un terreno di terra, l'ambiente è pulito e tranquillo, lontano dalla città, è particolarmente adatto per rilassarsi.L'ambiente è completamente confortevole e l'ambiente generale è elegante e confortevole. Il personale e i responsabili esclusivi sono entusiasti e educati, il servizio è attento e l'esperienza è molto buona. Esperienze di riparazione e cura del negozio, l'insegnante è professionale e caldo e l'esperienza di immersione è particolarmente curata.Il cibo è principalmente vegetariano, il cibo è fresco e il gusto è pulito e sano e è molto tranquillo.L'hotel può anche sperimentare la pelle e giocare intorno a lui. Una vacanza super perfetta, la prossima volta arriverà!

It's a hotel for all kinds of people: couples, businesspeople, families, etc. The hotel is amazing. The staff was very polite but for a 5 Diamonds hotel,no one speaks English. However, everything was clean. The hot springs open from 14:00 to 22:00. Breakfast from 6:00 to 10:00. Dinner closes at 20:00 which is a little early for foreigners. But it is a big buffet so there will be always something delicious to eat.

We stayed here as a family with two children aged 12 and 14, and we had a wonderful experience. The staff were very friendly and helpful throughout our stay. The breakfast buffet offered a good variety of options, the rooms were spotless, and the location was excellent. There were also plenty of leisure and sports activities for both children and adults, which made our stay even more enjoyable. We would happily stay here again!

Uno dei migliori hotel che abbiamo mai soggiornato in Cina. Il personale è molto amichevole e accogliente. Le sorgenti calde sono sorprendenti. Il territorio è pulito e bellissimo. Le camere sono fresche, pulite e confortevoli. The location is remote from the main road which makes this place perfect for quiet and relaxing holiday. Serily, we’re amazing, by this place 😍

Molto tempo fa ho sentito parlare del campo della musica. Questa volta voglio portare i cani in viaggio. Voglio trovare un posto per la pianura. Prova ～ In generale, la sensazione di esperienza è migliore e il prezzo delle vacanze è pieno.Qualche senso, solo per riferimento. 🐈⬛ Quanto all'amichevole animale domestico: il campo della divertimento non è un costo aggiuntivo per la pulizia animale domestico, è molto positivo.Quando si soggiorna, i nostri due cani hanno fornito un pacchetto di pulizia animale domestico, con un bagno adiacente, pulito, che può essere detto molto intimido. Ci sono anche letti speciali per cani nella stanza.Il mattino per cani il giorno dopo è anche nutritivo, e cibo fresco è ora ricco.Questo può essere dato a un 😁 🗑 Informazioni sull'igiene: anche se è un tipo di alloggio, la stanza è in generale relativamente pulita. Anche il ”marcatore” lasciato occasionalmente sul divano e altri cani sopra non è molto difficile da capire.Anche se c'è la nostra famiglia che vive a metà settimana, quando si va a piedi, vedo anche che il negozio ha anche una piscina seriamente pulita la mattina, che è molto positivo. 🌿 Informazioni sull'ambiente: un piccolo giardino molto fuggitivo, circondato da Berlino, con occhi verdi e orecchie come un medaglione forestale estivo.Questo è anche quello che adoravamo molto, è divertente e non è più ecologico di Taiyuan.La selvaggina della Dalai Lama ha un buon senso di posizione della gente moderna per la ricerca di divertimento selvaggio. 🛌 Informazioni sulle strutture: il lavaggio è buono (non vedo scudi specifici), i bambini offrono anche un servizio speciale.Non c'è un po'di disagio nel frigorifero, ma c'è un bagno, insieme alla sala vocale, c'è una zona separata. Un po'difficile è che la TV non può schermata, e se vuoi schermata, puoi anche andare alla sala cinematografica.Altre strutture sono soddisfatte. 👩🏻🌾 Informazioni sul servizio: il responsabile è molto intimido. Aggiungi il gruppo prima di soggiornare, rispondi attentamente a tutte le domande e dà una strategia di gioco.Dopo il soggiorno, è anche molto attento perché abbiamo la nostra famiglia.37℃ giorno, andare al parcheggio per aiutarci a prendere il bagaglio insieme. Dopo il soggiorno, è anche necessario, molto attento.I bambini hanno vissuto il pane di latte e hanno inviato il sole velenoso. ⛱ Quanto al gioco intorno: non è lontano da cercare direttamente un po'divertente vicino.Il mercato del lago di Tsui vicino ha un weekend di fiori di ferro, ma siamo andati a metà settimana, quindi non siamo andati a vedere. C'è un museo di reggiseno di Himway e un parco di reggiseno vicino, e vale la pena andare con i bambini.

We stayed at this resort for a two-night, three-day trip, and while the building and location were visually impressive, our overall experience fell short of expectations, especially for international travelers. First, the golf course was not well-maintained and did not resemble the pristine images shown online. Additionally, while the archery court was fine, it lacked proper safety protections, making it a concern for families traveling with young children. Despite being branded as an Italian resort, there was no functioning Italian restaurant during our stay, which was quite disappointing. Even though the breakfast was really good, the food options for lunch and dinner were very limited, especially for non-Chinese guests. As visitors from Nepal, we found it difficult to enjoy the meals, and one member of our group who is vegetarian struggled even more to find suitable food options. There were no alternative dining options nearby, so if you don’t bring snacks or food with you, your choices are extremely restricted. Another challenge was the language barrier. Only one staff member could speak basic English, which made communication quite difficult at times. While the venue might be suitable for events like weddings or photoshoots due to its scenic appearance, it’s not ideal for a relaxing getaway unless you come with your own activities planned. Without that, there isn’t much to do onsite, and the lack of entertainment, food variety, and language support made the experience feel isolating. Overall, this resort has potential, especially in terms of architecture and ambiance, but it still needs significant improvements in service, food, and international accessibility to truly be welcoming for global guests.

We chose this hotel primarily for its promise of a secluded, nature-connected experience and its on-site hot springs—a perfect antidote to busy city life. The room was warm, cozy, and wonderfully quiet. The bed was big and incredibly comfortable, ensuring great sleep. The bathroom was spacious and well-appointed. The best feature was the house's layout—separated from others, it felt private, secluded, and truly integrated with the natural surroundings. It was the peaceful haven we needed. The hotel territory is vast and beautifully maintained, perfect for calming walks. The dining experience was excellent: the food was tasty, presented in a clean environment, and offered a satisfying variety. Unfortunately, the main attraction became a source of stress. The culture of quiet, therapeutic relaxation expected at a hot spring was completely absent. The most visitors were behaving like they are in a public swimming pool, with yelling and kids jumping, splashing, and running around. This chaotic atmosphere made it impossible to relax or enjoy the springs' intended benefits. It felt like a disaster for anyone seeking the tranquil, restorative experience hot springs are known for. Despite the hot springs issue, our overall stay was very nice, thanks to the superb room, excellent food, and beautiful grounds. The core product—the accommodation—is outstanding. I will definitely return, but I will plan my visit for a much less busy period (perhaps weekdays or off-holidays). If you are seeking solitude and quiet, I highly recommend the rooms but advise cautious timing for the hot springs. This place has all the ingredients for a perfect retreat; you just need to find the right moment to enjoy them fully.

L'hotel ha un'ottima posizione e un affascinante stile antico. Anche la colazione era buona e il personale di servizio è stato molto cordiale. Mi hanno aiutato con i bagagli pesanti da e per la camera e al check-out. Mi hanno persino aiutato con i bagagli all'ingresso e mi hanno chiamato un taxi. Sono stato molto soddisfatto del servizio e prenoterò sicuramente di nuovo questo hotel la prossima volta che tornerò.