Indonesia: hotel con palestra nella provincia di Aceh

I booked this room for my boss, Mr. Fahmi, and his wife, and specifically requested a non-smoking room. Unfortunately, they were not given the room type requested, and the staff even told my boss’s wife that no such request was made — despite me clearly indicating “non-smoking room” under the special request section. The check-in process was also slow. Bellman, restaurant staffers, housekeeping were good.. Except for the concierge team working on the 13th, there is a need to improve attentiveness to special requests. My boss’s wife cannot tolerate cigarette smells (asthmatic), and considering we booked well in advance, it’s disappointing that even one non-smoking room couldn’t be provided.  Please have your manager contact me regarding this matter. Thank you.

Hotel nya bagus Kebersihan nya dijaga Suasana nyaman Vibes nya oke untuk perjlananan bisnis Staff ramah dan helpful

Menginap di Hermes Palace bulan November cukup memuaskan. Kamarnya bersih dan nyaman, stafnya ramah dari awal check-in sampai checkout. Sarapannya lumayan variatif dan rasanya oke. Lokasinya strategis jadi mudah ke mana-mana. Kolam renangnya juga bersih. Kekurangannya cuma WiFi kadang lambat di malam hari. Overall tetap nyaman dan layak untuk diulang

Staffs are nice , the amenities not bad but quite old. I appreciated the design of this hotel , with beautiful plants and water. The room is relatively basic , there’s coffee maker in the room but they don’t provide coffee grind. Breakfast gots quite a large variety of choices. With this price in Aceh , I’m happy to have had stayed in this hotel.

A pleasant place to stay 👍