Regno Unito: hotel con palestra nella provincia di Suffolk

L'hotel era decente e accogliente.Il personale era molto utile e il colazione era assolutamente delizioso. La cucina si chiude presto, quindi se ti piace cena, pianifica.

Complaint about the cleanliness of my room at B&B Hotel I would like to make a complaint regarding the cleanliness and housekeeping standards of my room at your B&B Hotel. After the room had supposedly been cleaned, I noticed that the bed linen had not been changed. There were still visible stains on the bed sheet, and I also found several hairs on the bed. This gave me the clear impression that the bedding had not been replaced before my stay, which is unacceptable and raises serious concerns about hygiene. From what I could see, the only cleaning that had been done was vacuuming the floor, cleaning the sink, and wiping the table. However, the most important part of preparing the room for a new guest – providing clean, freshly changed bed linen – was not done. I have attached photos showing the stains on the bed sheet and the hairs left on the bedding. These clearly demonstrate the poor standard of cleanliness in the room. I am very disappointed with this experience, as it does not meet the level of cleanliness and hygiene that guests should reasonably expect from a hotel. I would appreciate an explanation as to why the bed linen was not changed and would like this matter to be investigated and resolved appropriately. I look forward to your response.

Quite a wacky, quirky hotel- which we love! The main hotel is unique and fab, but the rooms are tired and outdated and could be cleaned to a higher standard. The tap water is not drinkable, so more drinking water also needs to be provided and accessible in double and twin rooms- one bottle for two people is not enough. When phoning reception to request two bottles of water, we were still only given one and the empty bottle we had was also weirdly and awkwardly requested and collected at our door first, before we were allowed more water, which was then bought separately and left outside the room? Just a little odd when they have to provide drinking water. A great location hotel though and we actually love the extravagant, crazy style of the main hotel and have been back 3 times and would stay again when in the area for work. You have to see it to believe it!

Una notte molto fredda dopo un giorno occupato è stato bello essere accolto da un accogliente amichevole e informativo. Una notte soggiorno con piccolo balcone vista sul campo da golf e un incredibile riscaldamento. La pressione dell'acqua nel doccia è bassa ma l'acqua calda Le camere si sentono bene per essere aggiornate un paio di ******* . *TV remoto non ha spento la TV doveva salire e pop mano dietro la seta e spendere al socket. **I capelli sul bagno non sono certamente i miei! **Nessun asciugacapelli ovvio. ***Il servizio in camera chiamato due volte extn non risposto andò via ricevimento trasferito al bar salmone crema di formaggio marrone ordinato arriva rapidamente, purtroppo, sul pane bianco.G&T rosa deliziosa.Colazione. Benvenuto caldo e spiegazione offerta dal team. La grande varietà e il cibo caldo erano caldi. **** L'affidamento del team al bar potrebbe essere stato fatto altrove.

We have been doing our motorcycle training here in Ipswich so have stayed at the Novotel for two weekends now. The staff have been so friendly and accommodating - we’ve really enjoyed the stay. Having a bath in the room has also been a treat. The rooms are well maintained, clean and very comfortable. We’ve enjoyed the pool table and the bar. We’re looking forward to coming back again. The hotel is also very conveniently located.

Friendly staff , really helpful ..very customer focused and wanted to ensure all my requests were taken care of well .

First time staying in a Holiday Inn, and it was a fairly positive experience. The room was very clean and the attention to detail was good- but the hotel felt outdated, which is a shame. Very peaceful night's sleep with very comfortable beds. Staff were pleasant and helpful.

Mi è piaciuto davvero il nostro soggiorno. Tutto è stato molto comodo. Grazie mille!

Beautiful location excellent spa and pool Breakfast was so good fresh strawberries from local farm everything was perfect