I stayed here for 2 nights while waiting for my next flight to go to another island. I'm glad I found the discounted rate via trip.com because I would have been upset at paying full price for this hotel. The pictures are out of date. The room was small but clean. The shower head was loose and wouldn't stay up properly. The rooftop was outdated. The pool was small and hadn't been cleaned in a while. Dirt and debris were visible in the pool.
Breakfast was okay. A decent selection of food items. Staff wasn't super friendly. Decent stay for the discounted rate but not worth $100/night.
Of the four hotels I stayed at during my time in Cape Verde, this is the closest to offering a 4-star experience, and providing everything advertised on this platform.
The staff is courteous, friendly, and always on hand to offer a relaxing experience. Due to the convex shape of the structure, the rooms come in a variety of configurations, offering some variety even with repeat stays like mine. The breakfast buffet is pretty decent, with a good offering of options from cold to warm, sweet to savory. Every window offers a breathtaking view of the Atlantic and the rest of the island, and its well-maintained outdoor pool offers a welcome tease if you don't feel ready to brave the beach just yet.
That said, there are a few limitations: while the varying layouts offer good variety for multiple stays, you may find yourself feeling shortchanged if you pay the same amount for a smaller room than the traveler a couple doors down. Also, the massage treatment I wanted wasn't available as the specialized therapist was only onsite certain days of the week. Luxury or not, Barcelo wasn't immune to the nationwide fly problem, meaning the luxury escape of a breakfast on their stunning restaurant terrace could easily get interrupted by the buzzing of insects trying to share your meal. The gym, though the best-equipped of the four hotels I stayed at in CV, is a bit under-equipped for a property with four-star aspirations. Also, it criminally underuses the property's prime location by shoving the gym into a small, windowless box.
All in all, a relaxing stay. Would absolutely recommend and rebook.
The people in the room upstairs were running around. The people in the next room were noisy. The room itself was great but noise insulation should be better. There were no elevators or ramps to get heavy bags up and down. Breakfast was great. All around the food was great. Local grilled fish for lunch was fantastic. Hotel staff were pretty good though sometimes did not give their full attention. The pool area was a feature. Very handy location.
While generally clean, this hotel is far less inviting than the photos will have you believe. In person, it offers a glimpse of what it once was.
My room, while decently spacious, was a sparse, unwelcoming box with an aesthetic more reminiscent of a guesthouse than a 3-star hotel. Due to a nationwide cancellation of domestic flights, I only got to spend one night at the hotel, the whole of which I spent in the heat because their attempts to adjust the air-conditioning proved fruitless. (Also, despite the force-majeure nature of the flight cancellations, the hotel refused to offer even a partial refund when contacted about adjusting the booking.)
The photos of the empty pool and surrounding bar/restaurant areas are accurate only in the complete desolation of the scene. During my visit, the pool area was entirely unstaffed -- devoid of life guards, attendants, bartenders (or any markers of a functioning bar), or any other factors indicating a functioning pool. The makeshift gym (I've seen better-appointed fitness centers in friends' garages) felt even more unsafe to use, especially alone.
The front desk has its issues as well -- I had to wait 45 minutes while they changed the twin beds in my room to the single King/Queen requested in the booking. And upon my late-night checkout, the very junior staffer asleep at the desk was so slow and incompetent (with both my checkout and taxi request) that I almost missed the check-in window when I eventually arrived at the airport (a short 5-minute drive from the hotel).
In the end, my flight was canceled and I needed somewhere to stay for the 1-2 nights I'd be stuck on the island. It went without saying that I never returned to this hotel.
43 recensione
7.4/10
Prezzo da
2.092.643 IDR
per night
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7.4/10
UUtente ospiteWhile generally clean, this hotel is far less inviting than the photos will have you believe. In person, it offers a glimpse of what it once was.
My room, while decently spacious, was a sparse, unwelcoming box with an aesthetic more reminiscent of a guesthouse than a 3-star hotel. Due to a nationwide cancellation of domestic flights, I only got to spend one night at the hotel, the whole of which I spent in the heat because their attempts to adjust the air-conditioning proved fruitless. (Also, despite the force-majeure nature of the flight cancellations, the hotel refused to offer even a partial refund when contacted about adjusting the booking.)
The photos of the empty pool and surrounding bar/restaurant areas are accurate only in the complete desolation of the scene. During my visit, the pool area was entirely unstaffed -- devoid of life guards, attendants, bartenders (or any markers of a functioning bar), or any other factors indicating a functioning pool. The makeshift gym (I've seen better-appointed fitness centers in friends' garages) felt even more unsafe to use, especially alone.
The front desk has its issues as well -- I had to wait 45 minutes while they changed the twin beds in my room to the single King/Queen requested in the booking. And upon my late-night checkout, the very junior staffer asleep at the desk was so slow and incompetent (with both my checkout and taxi request) that I almost missed the check-in window when I eventually arrived at the airport (a short 5-minute drive from the hotel).
In the end, my flight was canceled and I needed somewhere to stay for the 1-2 nights I'd be stuck on the island. It went without saying that I never returned to this hotel.
UUtente ospiteOf the four hotels I stayed at during my time in Cape Verde, this is the closest to offering a 4-star experience, and providing everything advertised on this platform.
The staff is courteous, friendly, and always on hand to offer a relaxing experience. Due to the convex shape of the structure, the rooms come in a variety of configurations, offering some variety even with repeat stays like mine. The breakfast buffet is pretty decent, with a good offering of options from cold to warm, sweet to savory. Every window offers a breathtaking view of the Atlantic and the rest of the island, and its well-maintained outdoor pool offers a welcome tease if you don't feel ready to brave the beach just yet.
That said, there are a few limitations: while the varying layouts offer good variety for multiple stays, you may find yourself feeling shortchanged if you pay the same amount for a smaller room than the traveler a couple doors down. Also, the massage treatment I wanted wasn't available as the specialized therapist was only onsite certain days of the week. Luxury or not, Barcelo wasn't immune to the nationwide fly problem, meaning the luxury escape of a breakfast on their stunning restaurant terrace could easily get interrupted by the buzzing of insects trying to share your meal. The gym, though the best-equipped of the four hotels I stayed at in CV, is a bit under-equipped for a property with four-star aspirations. Also, it criminally underuses the property's prime location by shoving the gym into a small, windowless box.
All in all, a relaxing stay. Would absolutely recommend and rebook.
UUtente ospiteI stayed here for 2 nights while waiting for my next flight to go to another island. I'm glad I found the discounted rate via trip.com because I would have been upset at paying full price for this hotel. The pictures are out of date. The room was small but clean. The shower head was loose and wouldn't stay up properly. The rooftop was outdated. The pool was small and hadn't been cleaned in a while. Dirt and debris were visible in the pool.
Breakfast was okay. A decent selection of food items. Staff wasn't super friendly. Decent stay for the discounted rate but not worth $100/night.
MMister StephenThe people in the room upstairs were running around. The people in the next room were noisy. The room itself was great but noise insulation should be better. There were no elevators or ramps to get heavy bags up and down. Breakfast was great. All around the food was great. Local grilled fish for lunch was fantastic. Hotel staff were pretty good though sometimes did not give their full attention. The pool area was a feature. Very handy location.
UUtente ospiteIl mio soggiorno era grande. Il servizio dell'hotel è bello e i ragazzi erano gentili e utili. Ho avuto la stanza che volevo, quindi è bello.
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