Hotel a 4 stelle in Azzorre, Portogallo

La nostra esperienza in questo hotel è stata meravigliosa. Noi accentuiamo l'attenzione del personale, sempre amabile e disposto a aiutare in qualsiasi momento. La colazione è stata di alta qualità, con una vasta gamma di opzioni per tutti i gusti, servito in una bella sala con grandi cristalline e una vista spettacolare sulle montagne. La stanza era perfettamente attrezzata, pulita e molto confortevole, soddisfacendo tutte le nostre aspettative. Il Spa è stato senza dubbio uno dei punti forti della nostra estate: le piscine interne e esterne di acque termali offrono un'esperienza rilassante unica.

Molto bel hotel. Il desk front arrangiato per ottenere la mia stanza prima delle 3:00. Il personale era super utile e molto amichevole. Tutti parlano inglese. Camera confortevole. I cittadini al bar erano deliziosi e il colazione era grande. Per la prima volta a Ponta Delgada, vicino ai negozi, al supermercato, alla stazione di gas e al caffè, è stato un'emergenza, ma vorrei rimanere più a lungo.

The Charming Hotel is a beautifully preserved historic building with a warm, inviting atmosphere. The rooms are comfortable and well-equipped with most of the amenities you’d expect, including a glass bottle of water that is refilled daily. Complimentary coffee is available throughout the day on the ground floor. The staff were exceptionally accommodating—I made use of the luggage storage and was even able to return after checkout to enjoy a coffee and relax on the patio before my departure. Breakfast was well-prepared and a lovely start to the day. One thing to note: access to rooms is only by stairs, so guests with heavy luggage should keep this in mind. Overall, this hotel offers a wonderful experience in a fantastic location. I would gladly stay here again.

The first room I was given was very old, with a broken floor, damp on the wall by the bed, and paint that was peeling and coming off. The room was located in a separate building from the hotel. I was quite disappointed because this is not what one would expect from a 4-star hotel. The explanation I was given was that I had booked through a budget platform. Luckily, after changing rooms twice, I was finally able to get a room in the hotel’s main building. The reception staff were very kind and understanding of my family’s needs. Once in the main building, everything was exactly as expected. The pool is beautiful with a stunning view, which is the reason I have returned to this property for the fifth time.

Vou todos os anos pássar o dia dos namorados a este hotel, já à mais de trinta anos.

Mi piaceva tutto, ottimo rapporto qualità prezzo. La simpatia dei dipendenti è il migliore, la pulizia esemplare, mi sentivo a casa. La distanza è relativamente vicino alla macchina dell'aeroporto e rispetto all'hotel , la mia camera con terrazza, favolosa vista, magnifica per l'oceano ..... Mi piace ....

I WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA

Did not like at all. Location is excellent, in the heart of Ponta Delgada. Check-in process is quite embarrassing - self check-in with instructions, sent only 1 hour before check-in after I insisted. Charged for parking, which must be free, as per information on Trip.com, saying “sorry, the information is inaccurate”. The price on their website was twice cheaper than at Trip.com. The room was nice, quite practical with lots of amenities, but some of them were broken. Not that much space, not good with children. Can’t recommend at all, sorry

We stayed for one night in an apartment. We were allowed to check in early which was great. The apartment was very spacious and had everything that you would need. The balcony was huge and had a great view. The only downside was that the bedroom and bathroom were really hot. There was air con in the living room but that did nothing for the rest of the apartment. We slept with the bedroom door open but then got bit to pieces by mozzies! Not sure we would stay in an apartment again but if the rooms have air con then we would try that.

Location is bang in centre of city centre. You can walk absolutely to the heart of the city. Parking can be nightmare. The street on which the hotel is, is narrow and cobbled. We had a tape on our car the second day coz there was a construction on the building it was parked in front. Quite weird. But nonetheless, everything else is quite ok. There’s a lovely pizza place next doors which we felt was better place to have a meal than the restaurant on the property.