Hotel a 5 stelle in Giava Occidentale, Indonesia

Thank you for the pleasant stay! It was such an amazing experience and we really enjoyed the moments. First of all, the staff was very kind, friendly and helpful. Terrific customer service! We were welcomed with such a nice romantic vibe in the room and also a cute note from the housekeeping team on the mirror. Room was very clean, tidy and perfect location for an amazing view! Love the huge couch by the window btw :) But, there is also some issues that I want to raise. Firstly, we ordered in room-dinning but, there was no dining table provided. I went to several hotels and ordered in room-dining and they will always provide a table / trolley table at least to let us dine in the room. But, this was the first time I had this experience. The waiter left the foods on the study desk. But, we can’t dine on where the study desk was because, there was only one chair available. That’s why we had to moved the heavy table to be closed to the huge couch. I asked for the trolley table but, apparently they can’t let us use it. Secondly, the soup was cold. Which was very disappointing :( I ended up just had a couple of spoons and can’t take it anymore. Well, I guess those were the minus part of my stay. But, overall we enjoyed our stay there. Ah, one more thing! The angus steak balsamic juice was the best dish! Very worth to try!

I had an excellent stay at Pullman Hotel and truly enjoyed every moment of my visit. From the moment I arrived, the staff made me feel warmly welcomed with their professionalism, friendliness, and attention to detail. The room was spacious, modern, and impeccably clean, with very comfortable bedding that ensured a great night’s sleep. I especially appreciated the thoughtful amenities and the beautiful interior design, which reflects Pullman’s contemporary luxury style. The dining experience was outstanding — breakfast offered a wide variety of high-quality international and local dishes, all fresh and delicious. The restaurant staff were attentive and ensured guests were well taken care of throughout. Facilities such as the fitness center, pool, and meeting areas were well maintained and added great value to the stay. The hotel’s location was also very convenient, making it easy to access key business and leisure areas. Overall, Pullman delivers exceptional service, comfort, and quality. I would highly recommend this hotel to both business and leisure travelers and look forward to staying again in the future.🥰

La Crowne Plaza Bandung era un piacevole soggiorno per poche notti. La stanza era buona, ma si sentiva piuttosto rumorosa con i muffler a moto rumorosi ubiquitou filtrando nella stanza tutta la notte. Il vetro doppio vetro/riduzione del rumore sembra mancare. Le finestre hanno bisogno di una pulizia completa e di tessere di stanza che sembrano piuttosto sporche in parti. Su una nota positiva, il letto è comodo, la posizione è favorevole e tutte le interazioni del personale dell'hotel sono state amichevole, utile e gentile. Menzione speciale al manager del ristorante che ha aiutato graziosamente a offrire e consegnare un succo sano speciale delizioso al mio tavolo al colazione per diversi giorni. Il colazione del ristorante ha una varietà di piatti locali deliziosi indonesiani, nonché le solite staple occidentali. La nostra camera si trovava convenientemente sul piano Executive Lounge, che era spazioso e relativamente tranquillo per godere di canapene e bevande serali. Un'altra menzione speciale per la sua assistenza con i nostri biglietti per treno e con tutti i dipendenti obbligatori del salone che soddisfano le mie molteplici richieste di caffè e bevande. La piscina al livello 5 invitava a nuotare con una vista piacevole sulla città e verso le montagne. Tutti i concierge e i portatori sono stati molto utili, così come è stato apprezzato il servizio speciale che aiuta a attraversare la strada occupata fuori dall'hotel.

⭐⭐⭐⭐⭐ We had an absolutely wonderful family stay at Mason Pine Hotel and it exceeded our expectations. Even before our arrival, the communication with the hotel team was excellent. They responded promptly to our requests and made us feel truly welcomed. Upon check-in, we were delighted to receive a complimentary room upgrade with a beautiful pool view. The room was also thoughtfully prepared with a personalized welcome message on the mirror, a delicious cake, and adorable elephant towel decorations. These small touches made our family feel very special. The facilities are outstanding, especially for families with children. Our little one had so much fun enjoying the swimming pool, trampoline, arcade games, and the various kids’ activities available throughout the hotel. We were also pleasantly surprised to find pickleball facilities, which added another enjoyable activity during our stay. The breakfast was delicious with plenty of choices, and the entire hotel was clean, comfortable, and well maintained. What impressed us the most was the genuine hospitality of every staff member. Everyone was warm, friendly, and always willing to help. They even kindly granted us a complimentary late check-out until 1 PM, which we truly appreciated. Thank you, Mason Pine Hotel, for creating such a memorable stay for our family. We will definitely return and highly recommend this hotel to anyone looking for a relaxing, fun, and family-friendly getaway near Bandung. This is not just a hotel stay—it was a memorable family experience that we will always cherish. One thing that pleasantly surprised me was how runner-friendly the location is. I started my morning with a 5K run from the hotel to the Bumi Hejo and IKEA Kota Baru Parahyangan area before returning to the hotel. The route was enjoyable, the morning atmosphere was fresh, and it was a perfect way to begin the day. This is definitely an added bonus for guests who enjoy running or morning walks. We’ve stayed at several hotels before, including a beachfront resort in Bali, but Mason Pine Hotel has become our favorite family staycation destination. It wasn’t just because of the facilities—it was the genuine hospitality, thoughtful attention to detail, and the complete family-friendly experience that truly made the difference. We left with wonderful memories and can’t wait to come back.

We recently stayed at this stunning 8-bedroom private villa in the Dago area of Bandung, and it exceeded every expectation for a family reunion/group getaway. Nestled in the cool highlands, the villa offers breathtaking natural surroundings with lush greenery everywhere, both outside in the beautifully landscaped grounds and inside with thoughtful plant integrations that make the space feel fresh and alive. All the rooms facing a stunning hills. The layout is incredibly practical for larger groups: • 2 underground floors, each with 2 spacious bedrooms (4 bedrooms total downstairs), perfect for privacy or families with kids. • Ground floor features a massive, fully equipped kitchen with every utensil you could need, a large dining table for group meals, huge tv with comfy sofa, and a fantastic sound-proof karaoke room that kept the fun going late without disturbing anyone. • 2 upper floors, each with 2 bedrooms (another 4 upstairs), all comfortable and well-appointed. Every bedroom is ensuite (private bathrooms), and the villa comfortably sleeps 16–24 people depending on extra beds. One of the absolute highlights is the private heated swimming pool, a game-changer in Bandung’s chilly highland weather (we loved dipping in when temperatures hovered between 16–24°C). The water stays perfectly warm, making it enjoyable even on cooler evenings. The pool area feels luxurious and relaxing with those mountain/city views. Everything is provided thoughtfully: unlimited mineral water, complete kitchen setup (pots, pans, plates, cutlery, etc.), clean linens, WiFi, and plenty of space. The huge parking area in front easily accommodated multiple cars, no stress about parking at all. The design embraces nature beautifully, lots of glass for natural light, open spaces, and that signature Dago greenery that makes you feel like you’re in a peaceful retreat away from the city buzz, yet still close enough to cafes and attractions. If you’re looking for a spacious, fully-facilitated private villa for a big family, friends’ trip, or celebration in Bandung, this place is highly recommended. The heated pool alone makes it stand out in the cool climate. We’ll definitely be back! Rating suggestion: 5/5 stars Would stay again? Absolutely!

The hotel provides excellent service in every aspect. All the staff are being very nice, friendly, and helpful from the very start we came until we left the hotel. In addition, I took a note about the water when having a breakfast, the next day the representative approached me and showed some gratitude for filling the survey and gave me complimentary cake. It was the cake I love that I mentioned before. Thank you to Mr. Lucky & all the F&B staff for the nice gesture. And for the hotel itself, the atmosphere, location, food - everything was great! Will definitely come back another day. Keep up the good work! 😊

I had an absolutely fantastic stay at The Botanica Sanctuary. Nestled in the refreshing mountain air, it provided the perfect, peaceful escape from the city. My room was beautifully designed and spotless, but the real highlight was the exceptional hospitality from the staff, who went out of their way to make me feel welcome. Between the stunning rooftop pool and the delicious breakfast spread, it was a truly luxurious getaway that I highly recommend

The location and environment surrounded always brings us back to Novotel Bogor. As the time passed by, now the room looks old yet still comfortable. It’s time to renovate!

I had another wonderful stay at Hilton Bandung. The rooms were spacious, clean, and very comfortable, making it a great place to relax after a day out. The hotel is consistently well-maintained, and the housekeeping standards are excellent. One of the highlights was the breakfast, which offered a wide variety of delicious local and international options. As a Hilton Gold member, I always feel welcomed and appreciated, which makes each stay even more enjoyable. The staff were warm, attentive, and friendly throughout my visit, providing excellent service with a smile. Overall, Hilton Bandung continues to be one of my preferred hotels in Bandung, offering a comfortable stay, excellent breakfast, and outstanding hospitality. I look forward to returning again.

Noi amo Pullman Bandung Abbiamo soggiornato per qualche giorno con la famiglia. Prima di partire chiediamo una stanza allo stesso livello. Il colazione al 17° piano era meraviglioso. Il personale di manutenzione è eccellente. Una volta abbiamo lasciato il nostro posto in un casino la sera e uno dei membri del personale ha offerto di pulire la nostra stanza che ci rende molto felici dopo un lungo giorno di lavoro. Non avere la possibilità di provare la palestra, la piscina era troppo fredda quando siamo arrivati. Ho anche una buona esperienza con il mio ufficio di fronte che mi ha aiutato a magazzinare il mio latte materno, rendere la mia vita meno preoccupata quando viaggi con il bambino. Il fatto che sia vicino a un edificio governativo, qualsiasi evento di grande entità influenzerà l'hotel in modo buono o cattivo. Il giardino rosa è magnifico.