Hotel a {{star}} a Giava Occidentale, ({{countryName}})

Il miglior hotel che abbia mai visto a Bandung. Grande colazione, grande ambienza, grande servizio.Anche mia madre in legge B.giorno forniscono una bella piccola torta sorpresa che hanno fatto con amore. La piscina è bella e la camera deluxe è abbastanza grande da permettere a 4 persone in una camera . Raccomando questo hotel .

Had an amazing stay at Gaia Hotel for our 1st year wedding anniversary. The staff surprised us with a cute chocolate cake and card, such a thoughtful gesture (though they did accidentally misgender me as “Mr” instead of “Mrs” 😅). The hotel is located a little further uphill, so if your activities are around the Lembang area, it’s perfect. If you’re heading into the city, do plan ahead as it takes about 30 minutes each way. We specifically chose Gaia Hotel for its amenities, and it did not disappoint. The gym was well-equipped, and we were pleasantly surprised to find free Reformer Pilates classes, bouldering, and plenty of outdoor activities. The property is spotless, and the staff were consistently warm and attentive. Our only regret was not booking a garden view — though the city view we had was still lovely. Overall, it was a wonderful stay, and we’d happily return on our next visit to Bandung.

From the moment we arrived, the resort exceeded all expectations. Nestled in a stunning natural setting with breathtaking views, this resort is the perfect mix of luxury, comfort, and serenity. The check-in process was seamless, and we were warmly welcomed with drinks and genuine smiles. Hasbi attended to us throughout the sty and he has been exceptional. Our room was beautifully designed with modern touches and local charm. Immaculately clean, it featured a plush bed, a spacious balcony overlooking the lush greenery, and all the amenities one could need—including a stocked minibar,a dreamy rain shower and a bathtub overlooking the scenery. What truly sets this resort apart is the service. Every staff member went above and beyond to make our stay unforgettable. Pak Handy also come down on the 2nd day to check on our hospitality. From the attentive housekeeping to the friendly restaurant staff, everyone made us feel like VIPs. Speaking of food—absolutely delicious! Every meal was a culinary experience, with fresh ingredients, generous portions, and diverse options. Whether lounging by the pool with magnificent view and cooling weather and indulging in spa treatments, there was never a dull moment. The peaceful ambiance and pristine surroundings made it feel like we had found our own private haven. We left feeling relaxed, pampered, and already planning our return And recommending to our family and friends. If you're looking for a getaway that blends luxury with nature and top-notch service, this resort is it. Five stars all the way!

We recently had the opportunity to stay at your hotel and overall, I truly appreciate the hospitality and facilities provided. However, I would like to share some constructive feedback regarding the pillows in the room. The pillows were too firm and unfortunately affected the quality of sleep during my stay. For a hotel of Pullman’s standard, I believe it would be wonderful to provide guests with a pillow menu or at least a choice between soft, medium, and firm pillows, to cater to different preferences. In addition, the towels felt rather thin and did not reflect the luxurious standard expected of a Pullman property. For a hotel of this caliber, I believe it would be beneficial to provide options for softer pillows as well as thicker, more comfortable towels for guests. I hope this suggestion can help enhance the overall guest experience in the future. Breakfast ok..

Had the best stay here while I am in puncak!!! In love with everything, the view, room, the facilities, Literally everything. They gave me a complimentary photoshoot as well. The minus point only the check in time regulation is too late, at 2pm.

The hotel was excellent! The room was clean, the amenities were complete, and the breakfast was varied and never boring. The kids were happy too because there were plenty of activities — for little kids, teens, and adults. All the staff were friendly and helpful. The only downside was the location — traffic was quite bad. But luckily, there were so many things to do inside the hotel that we never felt bored. There were also some restaurants outside, even if just a few. We’ll definitely be back for sure!

The hotel is so nice and new. The bed is so comfortable. The hotel vibe is nice and service was really good. The swimming pool has a waterpark where kids can enjoy. It also has a small kids club. They also provide a free shuttle from hotel to padalarang station where you can grab train ride to Jakarta. Really enjoyed our stay!

**My Unforgettable Stay at Crowne Plaza Bandung** My experience staying at Crowne Plaza Bandung was truly unforgettable. From the moment I arrived and throughout the check-in process, their service was exceptional. From the security guards, door attendants, receptionists, to the staff serving the welcome drinks — everyone greeted us with such genuine smiles. It made us feel like part of a big family and made it so comfortable to talk with the hotel staff. At check-in, the staff on duty even registered me as a member of the IHG Group right away — something that would’ve been a hassle had I done it myself. That thoughtful gesture alone already spoke volumes about their commitment to excellent service. Beyond their outstanding hospitality, everything from the cleanliness to the tidiness was just perfect. The availability of thoughtful amenities like a steam iron with a board and a hair dryer added even more value. We were also given a room with a stunning mountain view — truly the best view! Facilities like the swimming pool and jacuzzi with their beautiful views, as well as the well-equipped gym, were all major factors in our decision to choose this hotel. Another highlight of our stay was the breakfast — so many varieties to choose from! From local dishes to international options, everything was delicious. The salads were fresh, and the fruit selection was top quality. The fruit was beautifully displayed in a glass case and served by the restaurant staff, rather than taken freely — which helped minimize waste. If the fruit you wanted wasn’t visible, you could simply ask, and they would take it out from the chiller and freshly cut it just for you. They even asked if I wanted yogurt to go with the fruit. Wow! Such thoughtful service. And yes — they had ice cream that was absolutely tempting. They also offered delicious Middle Eastern dishes. The sweet desserts weren’t overly sugary and were just delightful. If I were to describe everything here, it would take forever — haha! One more thing — while I was at the swimming pool area, I slipped and twisted my ankle. I requested ice for a compress, and the room service team sent over an ice bucket from the F&B staff, along with two small towels. That kind of attentiveness really stood out. Without a doubt, we’ll gladly return to stay here in the future. Thank you once again to all the hotel staff for making our stay so memorable. ---

Easy access, very clean and comfy. Eventhough it’s a family and kids friendly hotel, my husband and I can still enjoy all of the facilites without any inconvinience. The parking lot is a bit far, but they provide a 24h shuttle from the lobby. Too bad the family and kids pools are under renovation. Overall, I recommend this hotel to any couples who plan to have a short getaway 👍

Come hotel a cinque stelle pulito Organizzato e buona posizione hotel. Inoltre, buon servizio e strutture hanno splendide viste sulle montagne.La camera è pulita e confortevole, buon colazione varia per opzioni e gusti, il personale amichevole e disposto a aiutare.