Hotel a 5 stelle in Columbia Britannica, Canada

Questo resort Whistler offre un luogo eccezionalmente conveniente con accesso rapido e senza difficoltà sia al villaggio che alla stazione gondola. Sebbene le camere e le strutture siano in generale abbastanza buone da offrire un soggiorno confortevole, va notato che la torre meridionale mostra un po' più di quella più recente della torre nord. Per il tempo libero, gli ospiti possono godere di divertimento casuale nella piccola piscina riscaldata e tubo caldo sul posto. Quando si tratta di tariffe, i visitatori dovrebbero anticipare costi aggiuntivi al checkout; la tassa di autoparking per $37 CAD, combinata con le tasse di ristorazione, aggiunge fino a $90 CAD o così via. Nonostante queste commissioni, la proprietà offre in ultima analisi un grande valore per i soldi.L'esperienza è ulteriormente aumentata da Whistler stesso, che serve come una destinazione spettacolare, scenica, soprattutto in un giorno soleggiato. È molto consigliabile acquistare un biglietto alpino, poiché copre senza sosta il gondola di montagna, il famoso gondola di picco 2 e l'ascensore al topo, che si sdraia da una splendida porta montagna.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

La posizione è a pochi passi dal centro di Vancouver, ma è vicino al costco, vicino al centro di Roger, e a 10 minuti da Cinatown. amate che la stanza viene con il caffè malvagio, invece dei soliti k-pod che è così un toccamento sorprendente. Il servizio è fantastico, e la stanza è pulita e spaziosa per i 4 di noi.Tuttavia, la zona ristorante-saggio è un po' stanca.

Era così eccitata di portare mia madre in questo hotel per il suo compleanno. Era deluso di essere ignorato tutte le mie richieste. Ho chiesto di non avere alcol nella stanza e finalmente mi hanno aiutato, ma era molto confuso e non valeva la pena di stress. Attenzione, le camere sono molto piccole, a causa della storia della progettazione dell'hotel originale. La gente del front desk è grande e amichevole, solo vorrei avre potuto ascoltare le mie richieste.

Service: Very professional, efficient and friendly. Check in process was quick. The guy who checked me in ensured I stayed on the same floor as my other family members who booked a different room. Valet service is a nice perk. However, it can take longer waiting for the car vs us going to the car park lot ourselves. Amenities: They have Dyson hairdryer which is a huge plus. Extra amenities are available upon request. Room: Room is as pictured. My room was on the 8th floor and I could see the Richmond night market from my room. Bed is a bit too soft to my liking. Pillows are a bit high and hard. Cleanliness: This is the only category where I wish I could rate zero. Most notably thing I noticed is there's dust on the hairdryer, I was fine with this. Until I got into bed, inspected all 4 of the pillows. Noticed on 2 of them, were a strand of hair (or eyelash?) And some dusts. This pretty much ruined my stay. I pushed these 2 pillows aside to the other side of the bed, after trying my best to attempt to ”clean” them in case I accidentally touched them... It was already past midnight when I got into the room to rest and in to the bed and found out about this. Didn't bother to call the front desk about it. Overall this hotel is great overall. Location is not far from the aberdeen mall as well with car. Service is outstanding. Wish they'd retrain their cleaning staffs though.

Our family stayed at the night on the last day of Labour Day long weekend, so we felt less busy. It’s a good stay for going to Botanical Beach at Port Renfrew. The Ella beach nearby is awesome for sunset. The room is spacious for four of us. We are happy to see lots tiny fishes and 6 seals playing in the hotel private harbour. We did not use the hotel pool coz it looks not so clean. However we enjoyed the complimentary 1 hr tandem kayak very much. See lots wild lives.

Excellent location for ski in/ski out. The Whistler gondola entrance is only steps away from the hotel. Ski valet is very convenient as well. Highly recommended for family vacation.

Oak Bay Beach Hotel is an excellent place to stay. The hotel is very clean and well maintained, which made the experience comfortable and relaxing. The staff are friendly, professional, and always willing to help, making us feel genuinely welcomed throughout our stay. Overall, the high standard of hygiene and the great service really stood out.

We wrapped up spring break with a super chill three-day, two-night stay at the Four Seasons Resort Whistler, and it was exactly what our family of four needed. The rooms were awesome—super comfy, stylish, and spotlessly clean. The view of the mountains? Absolutely stunning. It made lounging around way more enjoyable. The outdoor heated pool and hot tubs were a hit with all of us, and the kids especially loved the marshmallow roasting session held daily from 4–6 pm. It was such a fun and cozy family activity! The ping-pong facilities were also a big favorite, though they seemed to be in high demand. Breakfast was a highlight, too—the buffet had an amazing variety of options, and we were pleasantly surprised to find BC caviar as part of the offerings that day. A unique and delicious treat! The only downside was the playroom—it’s a bit small, especially during busy times like spring break or summer. It felt a little limited for all the kids hoping to use it. That said, the staff nailed it. They were super friendly and helpful, adding little touches to make our stay extra special. Four Seasons Whistler definitely delivered. We left feeling recharged and already talking about when we can come back!

We had a wonderful stay at the Hyatt Regency Vancouver. The room was clean, quiet and very comfortable. The mattress was so comfortable that we even wanted to ask where it could be purchased. What impressed us most was the outstanding customer service. When we asked a gentleman at reception where we could buy some bottled water, he immediately offered us two bottles of water instead. A kettle was also delivered to our room very quickly after we requested one. As we were leaving, we wanted to take a photo at the entrance. A lady from the hotel noticed us straight away and kindly offered to take the photo for us without being asked. These thoughtful, proactive gestures made us feel genuinely welcome and left a lasting impression. We would be very happy to stay here again.