Prefettura di Nagano, Giappone: hotel familiari

I stayed with my family for two days, and really enjoyed! Location wise it’s within walking distance from outlet, and there are also shuttle bus options every 30 mins. Room is spacious in Japan standard, nothing fancy but all practical. The highlight is waking up in the morning, open the curtain and see birds jumping around the trees. There is also a nice lake and plenty of grass for my daughter to walk around. Sakura trees are the silver lining. Overall, a good escape from hustle bustle

We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places.

Ho avuto un ottimo soggiorno in questo hotel. La stanza era pulita e temperata, offrendo un ambiente confortevole. La doccia era eccellente, che era particolarmente importante durante la stagione invernale. Il personale del check-in è stato estremamente utile e amichevole.Anche se non ho partecipato allo sci, sono stato impressionato dalla vasta gamma di attività del resort che ha consentito agli ospiti di esplorare la zona. In generale, è stata una fantastica esperienza, e consiglierei molto questo hotel ad altri.

L'hotel è situato sulla stazione di cammino di Taojiang Heat Zhengxiang, 8-10 minuti. Questa volta si trova in una piccola casa di legno, la dimensione della stanza e la comodità sono buone, ma c'è una finestra che non può essere chiusa. Le altre due finestre non hanno finestre. Le luci passate dal veicolo di notte sono accese nella stanza, quindi la qualità del sonno è scarsa, e lo spazio di zuppa non è grande, La zuppa femminile ha un forte sapore di fumo di olio in cucina durante la cena.

It is an old classic hotel. Room is big, but bed is small (＜1m). Sometimes it is hard to find a staff who can speak fluent English. Breakfast is good, but lunch is overpriced. It is a ski-in-ski-out hotel for Cortina, so it is convenient if you stay in hotel for whole day. But road condition can be terrible in snow days. Many cars cannot get onto the slopes to the hotel from main road even equipped with snow tires.

在小紅書上被種草，沒想到實際比照片還好，酒店位於別墅區靜謐的森林中，還有一條私密小路，可以一路散步走到星野温泉和榆林小鎮。室內佈置非常講究，廚房和餐具都特別精緻，充滿質感，床品太柔軟舒適了，好像睡在雲朵裏，每一個細節都透露着品味，最後還從老闆那裡要到了購買渠道哈哈哈，非常滿意的一次入住體驗，已經在計劃和朋友們下次再來！

I stayed at this hotel for one night, and overall, it was quite a pleasant experience. I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way. The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay. The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building. Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken. That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay. This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit. That said, I genuinely enjoyed my stay and would consider coming back.

Excellent facilities and environment