Québec, Canada: hotel per famiglie

The guy at the FD who checked us in was very nice. He was very helpful that when we noticed we don’t have a kettle in room, he went up to our floor and got us a new one. The only downside was the cleanliness of the room. Hair was found beside the window and the duvet cover was a bit stained. But overall we enjoyed the stay. :)

- located in a vantage point that commands a fabulous view of the river - The receptionist, Khalil, is friendly and caring to us. - nice and comfortable room that puts it on the pedestal in the same league; - squeaky clean and spick and span; - very comfortable mattresses. You are mollycoddled, from the very first moment you hit the sack; - quiet but conveniences are a stone's throw away!

Room was clean and nicely furnished. Fan did not work in the room and so had to slide the window open. For safety, windows had a stopper which is, of course, necessary. Windows could be updated though. We did not use the hotel facilities or restaurant. Location was excellent for our needs that weekend.+

The best hotel for the price. The room was huge compared to other hotels. Everything was perfect. I found the best place to stay whenever I’ll have to visit my parents in Brossard. The breakfast is included in the price as well.

出行方便，大部分市內景點走一走就到了。這是一個在歷史悠久的大樓裏的酒店，前台工作人員很熱情，服務態度很好。房間不大，兩個人勉強可以，總體這個價位的話性價比還是可以的。除了空調製熱有一點吵以外，其它都acceptable！

A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.

Immeuble ancien de 12 étages bien placé, avec prestation de type appart-hôtel: gd salon, cuisine séparés de la chambre. Style cosy avec couleurs kaki, brunes, très tristounettes. Propre hormis le papis taché. Le frigo ne faisait pas de froid pourtant bien branché. Pas de service de cuisine (assiettes, plats, couverts,…) sauf sur demande. Plutôt bizarre… Petit déj complet avec bcp de viennoiseries, pains, omelettes, saucisses… Accueil très bien avec personnel accueillant.

Lot's of underground parking, We were greeted with a smile in both French and English. Secure building. (you need your room card to use the elevator) The dining room on the 2nd floor was nice and the service and food was great and plentiful. I would recommend a stay there especially if you are going to an event at Place Bell.

Whilst the rooms are of a good size and the beds comfortable, the rooms need a lot of updating. The blinds did not fit the windows properly therefore letting in a lot of light at night, the safe did not work, the iron board leg had snapped leaving a sharp burr at one end and the toilet was not fixed properly to the wall. And because there are staff strikes ongoing, reception is regularly left unattended.  In the plus side, the restaurant in the lobby (which is not run by the hotel) is very good!

Questo è un hotel più comodo di quanto immagino. Il personale è molto amichevole e la stanza dell'hotel è molto pulita.Considerato che il colazione è gratuito, penso che sia un prezzo molto ragionevole. Ma quando ho usato il fango, l'acqua calda non usciva, l'ultima era l'acqua (due giorni).Sono un po'delusionato perché vivo molto freddo. Ma in generale, penso che sia un ottimo hotel.