Alberta, Canada: hotel per famiglie

At first five stars. Once we tried to catch some winks though, we found that we could not get comfortable. The sheets are stiff and unpleasantly unpleasurable. We slept poorly and felt tired even tomorrow (today). The bathroom was clean and glassy.

This was my first time staying here and booking through trip.com. Everything was great effortless and booking and checking in. The beds were comfy and the shower is big enough for two people. The Chinese food in the ****** while watch the hockey game was great. Also the braised beef short rib Benny was a delicious start to Mother’s Day. I will definitely stay here again and hopefully hit the hot tub next time for sure.

I recently stayed at the Holiday Inn Calgary-Airport for a quick stopover. As a frequent traveler through Alberta, I find this IHG property generally reliable, but my January visit was a mix of classic hospitality and a few seasonal frustrations. The Highlights: Late Night Relaxation: The pool area was buzzing with families and kids throughout the afternoon and early evening. However, I headed down about an hour before closing and it was a total shift in atmosphere. I managed to have a peaceful, quiet session in the hot tub, which was the perfect way to unwind after a long drive. Comfortable Rooms: As expected from this brand, the bedding was crisp and the room was well-insulated against the Calgary wind. Convenience: The proximity to the airport and easy access to Deerfoot Trail remains a major selling point for this location. The Drawbacks: Elevator Maintenance: It was a bit unfortunate that during my stay, one of the elevators was down for modernization maintenance. This led to some noticeable wait times in the lobby, especially during the morning checkout rush when everyone had luggage. Winter Parking Issues: This was my biggest hurdle. Given the intense cold during these Calgary nights, I was relieved to see outdoor stalls with plug-ins. However, I discovered the plug-ins were not powered, meaning my vehicle's block heater wasn't working overnight. Starting a cold-soaked engine the next morning was a struggle; I’d really love to see these activated for guests during the winter peak. Summary: Despite the elevator delay and the parking power issue, the staff were friendly and the amenities were clean. It’s a solid 4-star experience, though a few ”winter readiness” improvements would make it a 5.

The room is not very clean. Especially, the pillow has hair on it. The towel in front of the bathtub is dirty.

I had a wonderful stay at this hotel. Everything was perfect – very clean, comfortable, and well-organized. The staff did an excellent job, always friendly and helpful. Everything was 100%. I would definitely recommend this hotel and would love to come back again!

Ho prenotato questo posto per il torneo di mio figlio, mi sono fermato per due notti senza alcuna inconvenienza, ma la tavola e il frigorifero erano troppo piccoli, quindi era un po' inconfortabile, ma non era un grande problema. Alcune altre hotel hanno fatto rumore acuto con riscaldatori e microonde, ma questo posto aveva una microonde all'interno del magazzino, così potevo usarla tranquillamente mentre mio figlio dormiva, e il rumore del riscaldatore non era alto. Il personale di fronte e di custode erano generalmente amichevoli e la macchina del ghiaccio funzionava bene, e anche il fatto di avere una fonte di bevanda sul piano principale e la piscina.

La stanza è pulita e igienica, il servizio è in posizione, la posizione geografica è leggermente distante. Non è molto conveniente mangiare e comprare cibo, soprattutto non molto familiare con il traffico locale. È necessario chiamare Uber per uscire, ma il prezzo dell'hotel è molto pratico

Good location, however in the faucet everytime you switch to hot or cold water something yellow spits out every couple seconds. There was a mini bar and we did not touch it yet still got charged for a peach water which I did not use and when I phoned once I got the bill they told me that because it was in my room I was charged regardless if it was touched by us or not. My partner and I did not drink anything from there and no one was in our room. Otherwise good location for going out in the downtown and very comfortable beds

Was given a room that was missing a TV and had a broken nightstand. The door was jammed as well. Was given a new room but that left a bad first impression. In the new room, AC was not functional but didn't want to move my family again

Adoriamo la posizione (accanto a ottimi ristoranti asiatici nei centri commerciali) e la breve passeggiata fino al fiume. Anche la camera era confortevole! Anche la colazione era buona, con porzioni abbondanti. È possibile scegliere un piatto principale con opzioni extra dal menu della colazione. Purtroppo, durante il nostro soggiorno si è verificato un imprevisto. Abbiamo ottenuto l'autorizzazione a spostare la colazione inclusa di una mattina a un'altra mattina a causa della partenza anticipata del tour. Tuttavia, la notizia non è stata comunicata al ristorante. Abbiamo contestato l'addebito al momento del conto. Sebbene il personale della reception ci avesse assicurato che non ci sarebbero stati addebiti al momento del check-out, l'hotel ha comunque addebitato la colazione sul nostro deposito preautorizzato. Ci sono voluti alcuni sforzi per contattare la società della mia carta di credito e inviare un'e-mail a un indirizzo generico (l'unico numero di telefono indicato sul loro sito web) prima di ottenere un rimborso.