I booked this room for my boss, Mr. Fahmi, and his wife, and specifically requested a non-smoking room. Unfortunately, they were not given the room type requested, and the staff even told my boss’s wife that no such request was made — despite me clearly indicating “non-smoking room” under the special request section.
The check-in process was also slow. Bellman, restaurant staffers, housekeeping were good.. Except for the concierge team working on the 13th, there is a need to improve attentiveness to special requests. My boss’s wife cannot tolerate cigarette smells (asthmatic), and considering we booked well in advance, it’s disappointing that even one non-smoking room couldn’t be provided.
Please have your manager contact me regarding this matter. Thank you.
Everything was good eventho after flood in Aceh. I stayed during the flood season. The area wasn’t flooded, but there were power issues and unstable internet, so the hotel operated on a generator. Very friendly and polite staff. Room also clean. But the bathroom was not safe. The shower head fell and hit my shoulder while I was showering. Breakfast was good. I really liked the bihun goreng. The nasi goreng was a little bland, but it wasn’t a big issue. Ouh yaa, hotel near to Sate Matang stalls and souvenir shop. Can shopping at night because souvenir shop closed on 11pm.
Menginap di Hermes Palace bulan November cukup memuaskan. Kamarnya bersih dan nyaman, stafnya ramah dari awal check-in sampai checkout. Sarapannya lumayan variatif dan rasanya oke. Lokasinya strategis jadi mudah ke mana-mana. Kolam renangnya juga bersih. Kekurangannya cuma WiFi kadang lambat di malam hari. Overall tetap nyaman dan layak untuk diulang
This hotel is pretty close to Baiturrahman, a short walking distance. The hotel room is very basic. There is no elevator in this hotel and we have to climb the stairs but we are lucky that we got a room on the first floor. The staff also helped us with our bags, so there was no problem.
Overall was ok. big and clean room (except bathroom was a bit run down and shower clogged - Room 317) Room service was ok and breakfast is the best. Biggest disappointment was food quality at the rooftop. Ordered pizza. was not cooked properly. When told the waiteress, what we received back was the same pizza which was reheated though flour/crust still not properly baked. Also, system have we Price Match. I found Agoda price RM50 cheaper but cannot claim as booking made less than 24 hours. Should have not put the Price Match logo if not eligible. Very misrepresenting.
La posizione è molto strategica ...più vicina a tutti, specialmente vicino a una mini-market e stazione di gas e ci sono negozi intorno, quindi se vuoi comprare qualcosa, vai a piedi. Kulineran può anche essere a piedi ...
We’ve chosen deluxe room and it’s fine. Asked for additional bed, they gave us a mattress with bed linen. The deluxe rooms a little small for family of four, so it’s better to choose a suit or double bed suits which may be little expensive, but convenient
Avevo un bel soggiorno all'Hotel Hilani! Dal momento in cui sono arrivato, il personale mi ha fatto sentire super benvenuto grandi sorrisi, check-in veloce, e erano sempre pronti ad aiutare. Uno dei membri del personale mi ha anche salutato con il mio nome, che sinceramente mi ha dato una bella vibe ✨
La stanza era pulita, confortevole e aveva tutto quello che dovevo per rilassarmi.Mi piaceva davvero quanto l'atmosfera fosse tranquilla e tranquilla dopo un lungo giorno.
Il servizio è rimasto grande tutto il tempo, e si può dire al team che si preoccupa davvero degli ospiti. In generale è stato così un soggiorno liscio, senza stress. I’d definitely come back and recommend it if you’re looking for a cozy place with genuinely friendly hospitality 🤍
Banda Aceh ziyaret ettim görülmesi gereken yer Sultan hotel konumu güzel çalışanlar güler yüzlü iyi insanlar sag olsunlar sahur yemeyi ni verdiler teşekkur ediyorum birdaha gelirsem burada konaklarım
Vedi tutti gli hotel con servizio colazione a Aceh
Leggi le recensioni degli ospiti sugli hotel di Aceh
Vedi tutto
8,1/10
Molto buono
TTJ95It's a really nice resort. The resort located near City Centre. They also have best view of all resort located at Sumur Tiga. Staffs are also friendly and helpful. 😊
Need to give the raise for the receptionist. They really done a great job to serve all guests.
Note: (Get the Seaview Bungalow or Beachfront Bungalow) If you want to get the best view, you should sacrifice a room without aircond. But if you really want to have aircond room, you should sacrifice that best view.
UUtente ospiteI booked this room for my boss, Mr. Fahmi, and his wife, and specifically requested a non-smoking room. Unfortunately, they were not given the room type requested, and the staff even told my boss’s wife that no such request was made — despite me clearly indicating “non-smoking room” under the special request section.
The check-in process was also slow. Bellman, restaurant staffers, housekeeping were good.. Except for the concierge team working on the 13th, there is a need to improve attentiveness to special requests. My boss’s wife cannot tolerate cigarette smells (asthmatic), and considering we booked well in advance, it’s disappointing that even one non-smoking room couldn’t be provided.
Please have your manager contact me regarding this matter. Thank you.
UUtente ospiteOne night stay in Banda Aceh before heading to Pulau Weh. Good choice. Simple, clean. Got upgraded to a room with a window, but the view is a wall, so no difference. Location is good - close to the main mosque. It is small town.
UUtente ospiteAvevo un bel soggiorno all'Hotel Hilani! Dal momento in cui sono arrivato, il personale mi ha fatto sentire super benvenuto grandi sorrisi, check-in veloce, e erano sempre pronti ad aiutare. Uno dei membri del personale mi ha anche salutato con il mio nome, che sinceramente mi ha dato una bella vibe ✨
La stanza era pulita, confortevole e aveva tutto quello che dovevo per rilassarmi.Mi piaceva davvero quanto l'atmosfera fosse tranquilla e tranquilla dopo un lungo giorno.
Il servizio è rimasto grande tutto il tempo, e si può dire al team che si preoccupa davvero degli ospiti. In generale è stato così un soggiorno liscio, senza stress. I’d definitely come back and recommend it if you’re looking for a cozy place with genuinely friendly hospitality 🤍
EEdan1285La prenotazione dell'hotel è stata effettuata l'ultima volta che il 22 Nov 2023 è arrivato a Banda Aceh. Il prezzo è ragionevole. Abbiamo ricevuto il numero di camera 333 e purtroppo la connessione WiFi era troppo pessima. Non c'è connessione all'interno della stanza e dobbiamo andare in lobby solo per essere collegati. Informi la ricezione e la risposta non può essere fatto. Dopo cena ho fatto nuovamente lamentazione ad un altro personale di ricezione e ha risposto molto bene aiutandoci a cambiare un altro alloggio a 355, che è connessione Wifi è stato estremamente buono. Inoltre ci aiuta a portare il nostro bagaglio. Era così utile e molto buon personale. Le strutture erano tutto a posto. Molto raccomandato per ospiti musulmani.
UUtente ospiteEverything was good eventho after flood in Aceh. I stayed during the flood season. The area wasn’t flooded, but there were power issues and unstable internet, so the hotel operated on a generator. Very friendly and polite staff. Room also clean. But the bathroom was not safe. The shower head fell and hit my shoulder while I was showering. Breakfast was good. I really liked the bihun goreng. The nasi goreng was a little bland, but it wasn’t a big issue. Ouh yaa, hotel near to Sate Matang stalls and souvenir shop. Can shopping at night because souvenir shop closed on 11pm.
JJack SarawakOverall was ok. big and clean room (except bathroom was a bit run down and shower clogged - Room 317) Room service was ok and breakfast is the best. Biggest disappointment was food quality at the rooftop. Ordered pizza. was not cooked properly. When told the waiteress, what we received back was the same pizza which was reheated though flour/crust still not properly baked. Also, system have we Price Match. I found Agoda price RM50 cheaper but cannot claim as booking made less than 24 hours. Should have not put the Price Match logo if not eligible. Very misrepresenting.
UUtente ospiteThe hotel has a great location and is very convenient. The staff at the hotel breakfast restaurant were very helpful and welcoming. There are some shortcomings that need improvement: the guest room floors weren't cleaned properly, there was dust on the bedside table, the towels smelled bad, and the hot water for showering in the morning wasn't hot enough.
MM.YahyaThis hotel is pretty close to Baiturrahman, a short walking distance. The hotel room is very basic. There is no elevator in this hotel and we have to climb the stairs but we are lucky that we got a room on the first floor. The staff also helped us with our bags, so there was no problem.
GGiorgio PaolilloL hotel è del 2020 sebbene nelle strutture e arredamento rappresenta qualcosa di classico appartenente ad una mentalità genuina islamica.Camera grande arredamento con mobili classici bagno compreso.Staff molto servizievole e disponibile poche informazioni per i turisti ma provvedono con efficienza a chiamarti taxi.Il servizio bagagli non rilascia ricevute e l hotel non sembra disporre di un locale apposito per conservarli. La colazione è minimale ed il maggior punto debole
Aceh: qual è la tariffa media degli hotel con Colazione?
Aceh: per gli hotel con Colazione, il prezzo medio nei giorni feriali è pari a 167 AED, mentre quello nei fine settimana (venerdì e sabato) è di 213 AED.
Aceh: quali sono gli hotel economici con Colazione più richiesti?
Aceh: quali promozioni sugli hotel con Colazione sono disponibili?
Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.