Queensland, Australia: hotel vicino alla spiaggia

Amazing motel with great beach views and awesome location close to everything in Surfers Paradise. Me and my family loved it and would definitely book again!

The location is convenient that easy to walk through shops and beach. I personally feel that their hotel breakfast buffet has a lot of room for improvement.

Firstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows. Bar fridge and microwave, toiletries in the bathroom. Towels excellent. Airconditioning excellent. I was excited to see a very large, modern wide screen TV with onboard Android system. Disappointed that no internet connection (so I could have used my own passwords for my streaming services. Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV. Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked! I WAS TRAPPED IN THE LIFT!!! I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times. I phoned the hotel main number, so they could press the lift call button - no answer. I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA. Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE! The dispatcher commended me on remaining so calm. I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm. They said to call 000 back if I got out before the fire brigade arrived. Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help. I GOT OUT That night the guy on reception said sorry. I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone? He said he was sorry.

La posizione è molto buona! Puoi vedere il bellissimo mare fuori e dal piano superiore. Ci sono molti posti dove mangiare in giro, ed è anche molto vicino a un grande supermercato, quindi puoi cucinartene qualcuno. C'è piscina e spa. Nota che non ci sono pantofole o spazzolini da denti La chiave è che non vengono puliti, soprattutto gli asciugamani e gli asciugamani da bagno non vengono cambiati ogni giorno. Se cambi, devi pagare 3🔪. Il tram è comodissimo, costa 50 centesimi a corsa e non devi pagare i trasferimenti.

Stayed 4+1 nights here. Very bad experiences in the end: my wife’s jacket was lost inside the wardrobe, I had to take taxi from airport to the front desk seeking assistance and told them to urgently help as my flight boarding is half hour later. They shared the room had been occupied by new guests and if there is anything left by us the cleaner should have found it. I said I am in a high rush and why not you staff just escort me to go to the room and take a look. They said they need seek internal approvals and when the senior officer came out, she repeated the same words. All of them simply ignored that I was in rush and blindly asked me to be patient, and then they worked in an over-patient way by keeping me at the front desk area without any certainty. Finally I realized going to miss the air flight and had to leave. Half way back to airport they called my wife saying that they have found the jacket and that I am the wrong party who didn’t patiently wait for them to slowly slowly take their time. What a joke! Isn’t said by them that new guests have moved in and if there is anything left by us they should have found it? So now how did they find it out? And, I am the wrong party? I am supposed to wait for them to take time and miss air flight? What a lousy team! They should have worked as officials in a third-class country, who are good at killing time, twisting words and blaming others, rather than in the front line of a reputable hotel.

Amazing experience. Really beautiful property. Great staff. We booked our reef experience with them. Had really fun. Helpful staff members. Loved their welcoming fresh baked chocolate chip cookies. They updated our room for a ocean view room.

We travelled to the Gold Coast for our wedding, and decided to stay in Sofitel Broadbeach, a hotel we stayed our first visit to the Gold Coast together. This time however, we also recommended our families to stay in the hotel too. The stay was brilliant. Did not disappoint. We were met with champagne on entry, and had some special surprises in our room for our special occasion. The staff were so kind and gave the best recommendations to our parents while staying with the hotel. The front service member Michael, from the US, was a credit to the team and went well above the call of his duty for our week we stayed. Thank you Sofitel for the memories and the treasured time at your resort. Not only did you provide us with an excellent location and comfortable stay, but you recognized the importance of our visit.

Travelled for business on this occasion. Myself and family have stayed at this property many times. The location is really convenient, its a proper functioning hotel. Check in was really easy and fast. Scored a good room upgrade as well. The rooms are spacious and clean, the service was good . So I would recommend this hotel.

A well positioned Hotel on the airport end of the esplanade. Room was spacious & comfortable, bathroom was clean & had great shower. Food both at breakfast & the bar menu in the evening was delicious with a good choice, would recommend the steaks + there’s no a good wine selection in accompaniment. Staff are all very welcoming, knowledgeable & helpful with local tour advice. We had a thoroughly pleasant stay here & wouldn’t hesitate to come back.

This hotel offers good value and is conveniently located near Cavill Avenue, the heart of Surfers Paradise. While the room felt a bit dated, it was still clean and comfortable. The staff were friendly, and the balcony with a lovely river view was a nice bonus.

Amazing motel with great beach views and awesome location close to everything in Surfers Paradise. Me and my family loved it and would definitely book again!

The location is convenient that easy to walk through shops and beach. I personally feel that their hotel breakfast buffet has a lot of room for improvement.

Firstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows. Bar fridge and microwave, toiletries in the bathroom. Towels excellent. Airconditioning excellent. I was excited to see a very large, modern wide screen TV with onboard Android system. Disappointed that no internet connection (so I could have used my own passwords for my streaming services. Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV. Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked! I WAS TRAPPED IN THE LIFT!!! I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times. I phoned the hotel main number, so they could press the lift call button - no answer. I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA. Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE! The dispatcher commended me on remaining so calm. I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm. They said to call 000 back if I got out before the fire brigade arrived. Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help. I GOT OUT That night the guy on reception said sorry. I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone? He said he was sorry.

La posizione è molto buona! Puoi vedere il bellissimo mare fuori e dal piano superiore. Ci sono molti posti dove mangiare in giro, ed è anche molto vicino a un grande supermercato, quindi puoi cucinartene qualcuno. C'è piscina e spa. Nota che non ci sono pantofole o spazzolini da denti La chiave è che non vengono puliti, soprattutto gli asciugamani e gli asciugamani da bagno non vengono cambiati ogni giorno. Se cambi, devi pagare 3🔪. Il tram è comodissimo, costa 50 centesimi a corsa e non devi pagare i trasferimenti.

We travelled to the Gold Coast for our wedding, and decided to stay in Sofitel Broadbeach, a hotel we stayed our first visit to the Gold Coast together. This time however, we also recommended our families to stay in the hotel too. The stay was brilliant. Did not disappoint. We were met with champagne on entry, and had some special surprises in our room for our special occasion. The staff were so kind and gave the best recommendations to our parents while staying with the hotel. The front service member Michael, from the US, was a credit to the team and went well above the call of his duty for our week we stayed. Thank you Sofitel for the memories and the treasured time at your resort. Not only did you provide us with an excellent location and comfortable stay, but you recognized the importance of our visit.

Travelled for business on this occasion. Myself and family have stayed at this property many times. The location is really convenient, its a proper functioning hotel. Check in was really easy and fast. Scored a good room upgrade as well. The rooms are spacious and clean, the service was good . So I would recommend this hotel.

We had a great stay  The room was cleaned every day The hotel is going through renovations  so pool area wasn’t available all the time carpets needed changing Food was ok coffee machines we hit and miss 

This hotel offers good value and is conveniently located near Cavill Avenue, the heart of Surfers Paradise. While the room felt a bit dated, it was still clean and comfortable. The staff were friendly, and the balcony with a lovely river view was a nice bonus.

The location is perfect and centrally located in the heart of shopping centres, walking distance to the beach and night life. Great rooms on the 22nd floor. The beds are very comfortable, and the room is spacious for up to 3/4 people. The downside for us was that the staff at the reception told us that there wasn't a restaurant located in the hotel when we enquired while checking in, so we went out to look for something to eat after we checked in to the hotel, only to get back to find a brochure in our room advertising a Cafe conveniently located in the hotel for guests. I highly recommend that the staff need to be informed of any changes in the hotel so that they are able to provide accurate information about the hotel to the guests. The check-in and check-out process was great, made conveniently for guests and staff, there's no long cues at the reception👍🏾 We'll definitely be returning.

Il personale è bello e il colazione è fantastico!!! La piscina non è calda (anche fredda) mentre i bagni caldi le danno un bonus La palestra è grande molto tante macchine e mele fornite.

Amazing motel with great beach views and awesome location close to everything in Surfers Paradise. Me and my family loved it and would definitely book again!

The location is convenient that easy to walk through shops and beach. I personally feel that their hotel breakfast buffet has a lot of room for improvement.

La posizione è molto buona! Puoi vedere il bellissimo mare fuori e dal piano superiore. Ci sono molti posti dove mangiare in giro, ed è anche molto vicino a un grande supermercato, quindi puoi cucinartene qualcuno. C'è piscina e spa. Nota che non ci sono pantofole o spazzolini da denti La chiave è che non vengono puliti, soprattutto gli asciugamani e gli asciugamani da bagno non vengono cambiati ogni giorno. Se cambi, devi pagare 3🔪. Il tram è comodissimo, costa 50 centesimi a corsa e non devi pagare i trasferimenti.

Travelled for business on this occasion. Myself and family have stayed at this property many times. The location is really convenient, its a proper functioning hotel. Check in was really easy and fast. Scored a good room upgrade as well. The rooms are spacious and clean, the service was good . So I would recommend this hotel.

We had a great stay  The room was cleaned every day The hotel is going through renovations  so pool area wasn’t available all the time carpets needed changing Food was ok coffee machines we hit and miss 

This hotel offers good value and is conveniently located near Cavill Avenue, the heart of Surfers Paradise. While the room felt a bit dated, it was still clean and comfortable. The staff were friendly, and the balcony with a lovely river view was a nice bonus.

The location is perfect and centrally located in the heart of shopping centres, walking distance to the beach and night life. Great rooms on the 22nd floor. The beds are very comfortable, and the room is spacious for up to 3/4 people. The downside for us was that the staff at the reception told us that there wasn't a restaurant located in the hotel when we enquired while checking in, so we went out to look for something to eat after we checked in to the hotel, only to get back to find a brochure in our room advertising a Cafe conveniently located in the hotel for guests. I highly recommend that the staff need to be informed of any changes in the hotel so that they are able to provide accurate information about the hotel to the guests. The check-in and check-out process was great, made conveniently for guests and staff, there's no long cues at the reception👍🏾 We'll definitely be returning.

Il personale è bello e il colazione è fantastico!!! La piscina non è calda (anche fredda) mentre i bagni caldi le danno un bonus La palestra è grande molto tante macchine e mele fornite.

I had a pleasant stay in Gold Coast. The hotel is close to beach. I can see ocean from the balcony. Room is clean. The downsides are there is stingy smell of renovation in the room, but gladly I can open the balcony door to let the air in. Also, there is huge sound from two exhaust fans on the ground floor, which disturb me much, and is making sound all day. Plus the too upbeat music from swimming pool. Wish the music can be more chill and gentle. Besides from these, the staff are overall very friendly.

Il miglior resort che abbiamo mai fatto! Un paradiso per bambini e adulti. Così tante attività per genitori e bambini a fare & parco acquatico e club per bambini sono stati un colpo! Non posso aspettare di tornare di nuovo!

Stayed 4+1 nights here. Very bad experiences in the end: my wife’s jacket was lost inside the wardrobe, I had to take taxi from airport to the front desk seeking assistance and told them to urgently help as my flight boarding is half hour later. They shared the room had been occupied by new guests and if there is anything left by us the cleaner should have found it. I said I am in a high rush and why not you staff just escort me to go to the room and take a look. They said they need seek internal approvals and when the senior officer came out, she repeated the same words. All of them simply ignored that I was in rush and blindly asked me to be patient, and then they worked in an over-patient way by keeping me at the front desk area without any certainty. Finally I realized going to miss the air flight and had to leave. Half way back to airport they called my wife saying that they have found the jacket and that I am the wrong party who didn’t patiently wait for them to slowly slowly take their time. What a joke! Isn’t said by them that new guests have moved in and if there is anything left by us they should have found it? So now how did they find it out? And, I am the wrong party? I am supposed to wait for them to take time and miss air flight? What a lousy team! They should have worked as officials in a third-class country, who are good at killing time, twisting words and blaming others, rather than in the front line of a reputable hotel.

Amazing experience. Really beautiful property. Great staff. We booked our reef experience with them. Had really fun. Helpful staff members. Loved their welcoming fresh baked chocolate chip cookies. They updated our room for a ocean view room.

A well positioned Hotel on the airport end of the esplanade. Room was spacious & comfortable, bathroom was clean & had great shower. Food both at breakfast & the bar menu in the evening was delicious with a good choice, would recommend the steaks + there’s no a good wine selection in accompaniment. Staff are all very welcoming, knowledgeable & helpful with local tour advice. We had a thoroughly pleasant stay here & wouldn’t hesitate to come back.

I stayed here twice - the first time, an ordinary room, the 2nd time, I thought maybe the Horizon Club might be a higher level. Before I say anything, I may choose to stay again for the location! This property is not 'Shangri-LA' as you would expect - the windows are all dirty which is disappointing for 'Marina View' rooms... The Horizon lounge furniture is closer to school lunch hall style, and the dinner - well, I don't eat in food halls with sausage rolls and spring rolls. We ate in the main street which was AWESOME!. The ping pong table is bent, bats are without surface, and the air hockey machine without pucks.. Basically a 'cashing in on the brand' experience...

View from the room looks really good. It is 1km walking distance to everything including bars restaurants ferry supermarket and public swimming pools. 1 dollar day pass bus is available and there is a stop behind the hotel. But if you do not want to walk for hundreds meters or 1km, the location is not good for you.

As a couple this was our first time in Cairns. The hotel is in an excellent location everything is within walking distance. The staff were very helpful including allowing us to store our bags since we had an afternoon flight. Room was spacious and very clean and we liked chilling by the pool. Would definitely stay again.

Hotel molto antico, attrezzature vecchie, la zona della stanza è in grado di coprire, perché è in un mercato di guaio, forse le finestre non sono solo spazzatura ma non possono essere aperte in modo sicuro, la stanza è chiusa e condizionata.E'una buona posizione.Nella zona più calda. Se non ti dispiace chiedere un viaggio conveniente nell'ambiente di vita, puoi scegliere.

TThe hotel boasts fantastic amenities. I’m particularly fond of the bed and pillows; I’d love to stay here indefinitely. The customer service is equally impressive. I’m grateful for the recommendations from Matthew and Peter regarding activities in Cairns.

La posizione è buona. 20 minuti dall'aeroporto. Una bella piscina. Tuttavia la stanza è molto vacca non è sicuro se è l'effetto del cyclone jasper. Mi sento come i miei vestiti sono tutti vacca dopo essere rimasto lì per due giorni.

The hotel is centrally located Rooms are nice and clean although We wanted single large bed but we offered two separate ones They are very particular about check out at 1000 Most of the hotels at least give one hour relaxation but they were adamant at 10 No room cleaning was done on the second day and the lockers did not work Breakfast is quite standard nothing exceptional Overall a comfortable stay but I really wish to check out at 1100