We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing.
Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes.
The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels.
One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable.
As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced.
Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal.
Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.
Ci è piaciuto il nostro soggiorno qui ...
Non è la prima volta che abbiamo prenotato.
Buon posto per rimanere quando andare allo stadio GIO.
Molto utile e genuino personale.
Il divano era così comodo che non volevo alzarmi.
Nella foto della camera da letto, circondata di rosso, è dove abbiamo messo il nostro 10 mesi di età porta cot.
Shame non abbiamo avuto tempo di prenotare per il lungo fine settimana mentre stiamo per vedere di nuovo i Brumbie.
Grazie per l'ospitalità!
L'hotel è molto buono, siamo stati per due mesi. La vita di Gungahlin è molto comoda, nelle vicinanze Coles, Aldi, Woolworths, Bunning Warehouse, Kmart, supermercato BigW, lo shopping è conveniente. C'è anche una metropolitana leggera e un comodo trasporto. C'è anche un lago con anatre, cigni neri e uno splendido scenario naturale. Adoro Gungahlin qui. Se studi all'estero ed emigri qui in Australia, puoi sostenere il test PTE. Sto cercando di fare il test PTE ora. Gli amici che hanno bisogno di informazioni possono contattarmi, WeChat tutehub.
Our internet service wasn’t good / and shower had a little bit issues. The hotel solved it quickly . The hotel service is excellent. in the room it provide coffee machine / kettle - Italy good brand . Also I really like the shower gel / body lotion provided by the hotel - these all 5 stars hotel standard. It is highly recommended. The only thing I can criticize to the hotel is it should replace the shower head .
Hotel Null Hotel, l'hotel è molto buono, molto buono, la stanza è molto grande e molto parcheggio, il ristorante alberghiero conveniente ha anche buon gusto, la posizione geografica dell'hotel è anche molto buona, molto tranquillo e molto buono
Il soggiorno in Wooden è stato il più bel motel che abbiamo soggiornato per molto tempo . La posizione era grande . Il personale era molto amichevole e utile e il ristorante serviva grande cibo . Si consiglia molto questo posto per chiunque cerca un motel moderno e conveniente e pulito
Che soggiorno sorprendente.
Tutto era senza spot, comodo e molto pensato in ciò che ci serviva come viaggiatori.
Il cibo era fantastico per colazione e cena. I migliori pasti che abbia mai mangiato in un lungo periodo.
La questione che abbiamo avuto è stata una difficoltà a controllare. Non c'è nessuna persona che possa aiutare con niente.
Saremo certamente di nuovo!
Hotel nei pressi di Canberra City Centre,Canberra100% dei visitatori sceglie questa zona
UUtente ospite2025.02.23
L’iscrizione al servizio era un po’ lento, poiché solo un membro del personale del desk non era disponibile per qualche ragione, quindi abbiamo dovuto aspettare un po’ prima di ricevere i biglietti.
Eravamo l'ultima a questo hotel poco prima che Covid colpisce, quindi c'era un notevole miglioramento, ma le finestre devono essere protette dal suono e anche le tende di blocco devono essere lavate perché erano molto polverose.
Il bar è stato un grande personale!
In tutto, ci siamo divertiti con il nostro soggiorno di 2 giorni!
Modern hotel, pretty and clean apartment with all the amenities. The extra cot for our daughter was fantastic and they even bothered to make it look like a well-made bed. When checking out at the reception our daughter received a nice backpack gift from the staff.
Impressed with the hotel, definitely we will come back.
Ps. If we want to be picky, I would suggest changing the robes to softer ones.
Big room with an interesting mini bar. The breakfast variety was great as well. One downside is that Ctrip has some misleading pictures about the hotel.
Molto buono
54 recensione
8.8/10
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27 OMR
per night
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9.0/10
Ottimo
JJamieWe recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing.
Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes.
The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels.
One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable.
As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced.
Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal.
Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.
TTravelerAShaIf you make a quick trip to Canberra for leisure, I recommend this hotel, which locates just 10 min walk from the terminal building. It is super convenient to hop a R3 bus to the city center.
SSC24Siamo stati qui per 2 notti a Sydney, sulla strada di ritorno. Camera spaziosa, letto pulito e confortevole. Parcheggio ragionevole a 12 dollari a notte con entrate e uscite multiple, e spazio di parcheggio ampio. Buona posizione in una zona tranquilla, non troppo lontano dalla CBD. Camminando a Westfield Belconnen. Rimarrà qui.
EElaine Yuen YanThe hotel is quite good. The parking was in increased to A$28 if not pre-booked but trip.com says only A$15 and no need to book. The hotel ended up waiving the first night parking when we asked and we parked on the street the next day.
The hotel room is very big and the beds are quite firm and comfortable. The bathroom is a good size but would appreciate rubbish bags into the bins because it feels like I can't even put in banana peel because I don't want it to go to mush inside the bin and someone has to dig it out and wash the bin.
There is an iron and ironing board in the room with safe, extra blanket and pillows. The only complaint for the room is probably the noisy air conditioning.
Food at the bistro inside the hotel was pretty good for dinner and the buffet breakfast had a good variety but it is the same everyday.
UUtente ospiteChe soggiorno sorprendente.
Tutto era senza spot, comodo e molto pensato in ciò che ci serviva come viaggiatori.
Il cibo era fantastico per colazione e cena. I migliori pasti che abbia mai mangiato in un lungo periodo.
La questione che abbiamo avuto è stata una difficoltà a controllare. Non c'è nessuna persona che possa aiutare con niente.
Saremo certamente di nuovo!
UUtente ospiteI recently stayed at Rydges Canberra and, overall, found the experience to be quite average. The hotel didn’t quite live up to my expectations — while it wasn’t bad, it also wasn’t particularly memorable.
The room itself was clean but pretty basic and somewhat dated, lacking the comfort or extra touches you'd hope for at this price point. One thing that stood out as a bit off-putting was the parking fee — $25 per night seemed steep, especially considering the overall value of the stay.
On a more positive note, the breakfast was definitely the highlight. The food was fresh, well-prepared, and offered a good variety — a great way to start the day.
In summary, Rydges Canberra was okay for a short stay, but it didn’t impress. I’d consider other options next time unless the breakfast alone is enough to bring me back.
RRicky WingGreat location close to a Canberra Centre
Amazing facilities with gym/ swimming pool/ multi function room.
Very spacious bar restaurant for happy hour and gathering.
UUtente ospiteWe stayed over Christmas and it was lovely for the kids. They were welcomed with gift packs full of mini-games, not just the normal colouring papers and pencils. They also have a Christmas workshop set up way before Christmas. The room was very nicely decorated with ample of space for crafting and small table for some drinks. The only downside was that many things had been used up and not refilled as the workshop opened a few weeks before Christmas. They also served milk in the workshop room, but I had concerns that the milk was there from the morning for the whole day and that it was not kept chilled, which might not be good for the kids to consume. The receptionists were very friendly.
CChing PingThe room is small but well equipped. The bed is comfy. The public area is nice. The library provides with free cold and sparkling water. It is so easy to bottle up the water before I head out for the day.
They also have a microwave and coffee machine. They provide complimentary apples which are crunchy and sweet. The $6 muffin is also good.
The neighbourhood is mostly government offices. The e Parliament House is in walking distance. However, it takes 10 minutes to walk to the nearest supermarket. The photo was the view outside my room.
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