Groome Transportation

WATCH OUT—Double Billing!

They Ripped me off! Don't USE THEM! I had to cancel and rebook to a new date. The person on the phone guided me through a "Travel Credit" and had me book my new date. He made a mistake and had me "re...

Don't use this company.

This company is horrible. Don’t use it. I’m a senior and have been very ill and went through invasive tests at Mayo Clinic. I called for a ride to airport, made reservation, charged it. 5 minutes late...

Experience with George in Rochester MN

There is a guy who works at Groome Rochester Mn Mayo Clinic area. His name is George. ONE WORD!! Obnoxiously horrible miserable individual. He is the face of the company down there. What a jerk! He tr...

Done - terrible service after 7:30

Terrible service! You can’t get a hold of no one if you won’t make it and need to reschedule after 7:30. The driver never calls to check your status like they used too. Done with their service after m...

Poor scheduling and service

Terrible service on return trip from Groome to the Villages got to pickup point 25 Minutes early and no shuttle. Called stated he was early and already on Turnpike so now I get to wait another 2 hours...