Renova Spa

Never to teturn

After staying at this hotel for several years, we have always been very happy. This year well it’s different, we normally have one of the jacuzzi room on the end of the building. We were told that we...

Rosy Renova spa

I have had a lovely relaxing time in the Spa. I would highly recommend a wee Spa day in the hotel. The staff & Rosy who done my treatment was lovely I was made to feel very welcome & would definitely ...

Don’t do it, stay away from Spa

Horrible, the RUI palace. I got a couple massage on the beach which is back from the beach not actually on beach. The second problem a storm was coming in on Sunday. I went Saturday and asked if it wa...

Worst experience ever!

They charged us twice for a facial and assured us several times that they would resolve it and yet, it’s been almost one month and they haven’t! We then opened a dispute on PayPal and they lied and s...

Needs updating

Stayed at the Riu Santa Fe Jan 5 - 12. I had to reserve a time to take advantage of the Whirlpool and Steam room at no cost to guest. After spending a day at the beach, I was looking forward to a few ...