6°
Utente ospite: The good: - Breakfast was very good! - Room and bed was warm. - hot water shower works almost instantly. - Netflix and Amazon Prime available on the TV. Can be improved: - toilet slide door emited loud screeching sound which was annoying. - poor sound isolation between floors, we stayed on the ground floor and we could hear stomping the whole night. We feedback this to the hotel staff but was just given a “I cannot do anything about it” face and a shoulder shrug which clearly indicated they did not have the intention to do anything about it. - phone in the room was not working, staff had to reboot it as they said it’s a common issue. - the air vent in the bathroom stopped moving after sometime, was told to turn it off and on again to make it work again. - we checked in the same time as another couple at the reception, we overheard that they got a complementary room upgrade from the standard room (same as us). We asked if we would be upgraded as well, staff just told us that it depends on the amount we paid for the room. But clearly we booked the same standard room? Overall: Room rate was on the high side and much was expected but the condition of the room and service were under delivered.
Sléttuvegur
From 10.839 TRY
