Spagna: hotel con spa nella provincia di Catalogna

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

Un bel viaggio di qualche giorno. Hotel pulito, personale adorabile, in particolare Andrea. Qualche ristorante nelle vicinanze e circa 10 fermate dell'autobus per il supermercato. Il personale pulisce ogni giorno se lasci un cartello per fargli entrare, le cene dello chef erano deliziose, non ho mai fatto colazione perché mi svegliavo più tardi. Un po' caro rispetto ad altri hotel nelle vicinanze, non so perché, dato che non è sulla spiaggia ma dall'altra parte della strada. Ho avuto un po' di problemi con il mio ritorno a Londra e il direttore non era disposto a farmi continuare il soggiorno al prezzo originale che avevo pagato, invece ha raddoppiato il prezzo, questa è stata l'esperienza negativa che ho avuto, tutto il resto del personale è stato disponibile e gentile. Ho girato principalmente video in hotel che non posso caricare, le foto sono di un pasto al ristorante sulla strada dell'hotel e di un ristorante.

Altamente raccomandato agli amici che vengono a Barcellona per godersi il mare! Hotel resort a basso costo Il treno impiega circa 40 minuti da Barcellona alla stazione di Mataro. Lo scenario lungo la costa è fantastico! Se rimani più a lungo puoi raggiungere le spiagge delle altre stazioni. L'hotel è nuovissimo e molto conveniente, quasi al livello di Atour in Cina. Nel minibar troverete una macchina per il caffè, accappatoi, pantofole e alcune bevande. Con la colazione inclusa, la mattina ho mangiato parecchio. Il porto di pesca di fronte all'hotel è bellissimo e anche il mare è bello. Ci sono poche persone, ma la spiaggia non è molto pulita. È bello sedersi e guardare il paesaggio. Se vuoi fare il bagno puoi venire nella piscina dell'hotel, c'è poca gente.

All'inizio ero preoccupato per la posizione dell'hotel. Niente di cui preoccuparsi. L'hotel è vicino alla stazione ferroviaria (20 minuti a piedi). Ci sono diverse opzioni per cenare nei dintorni dell'hotel. I servizi sono ben tenuti (sauna/piscina). La camera era spaziosa e confortevole. Un aspetto da migliorare sarebbe l'orario di apertura del bar. Chiudono alle 11. Non si riesce a trovare nemmeno una bottiglia d'acqua se non si cammina per almeno 10 minuti. Cose che possono essere migliorate per i futuri viaggiatori. 1. L'atteggiamento del personale nella hall dovrebbe rappresentare il marchio dell'hotel. C'era un membro dello staff al banco cassa (non so il suo nome, è un uomo sulla trentina...) che urlava a un altro collega e non gli importava se ci fossero ospiti in giro o meno. Davvero scortese e poco professionale. 2. I bagni nella hall necessitano di molta manutenzione. C'erano water e rubinetti rotti. A parte queste osservazioni, questo posto è un'ottima opzione se si desidera soggiornare fuori Barcellona.

Recently stayed at this hotel and i can gladly say i have loved it and it is a very aesthetically pleasing hotel. Staff are very nice and welcoming. Location is not city centre but it is about 15-20 min out depending on where you go, i used uber to go everywhere and this cost about 10€ - 20€. I was disappointed because two days before my trip i was made aware that i had to pay a 400€ deposit or a 800€ deposit which was also made unclear on their website. I wish they had made this more clear. To make this clear for everyone else , it is 100€ per night with a credit card and 200€ per night with debit card. At the end of the stay we still had to pay for a 40€ city tax. Considering we already payed alot for this hotel, having to pay a high amount of deposit is ridiculous. They do have a spa, but not included with the hotel so you have to pay an extra 40€ which i also thought it was quite upsetting. Everything else was great and very nicely equipped with everything we needed.

As a designer of hotel interiors who spends most of my life staying in hotels, I’ve experienced my fair share of accommodations, and this one certainly had room for improvement. It’s hard to believe that, in this day and age, getting a simple cup of coffee for breakfast can be so difficult. I was told I could only enter the restaurant if I was having breakfast, but when I explained that I don’t eat breakfast and just wanted to sit, catch up on emails, and have a coffee, I was told no and offered a takeaway paper cup instead, like some sort of sub par citzen, not worthy of a seat at the table unless I was willing to eat there. I was told I could have gone to the empty hotel bar and sat in an armchair, hunched over my laptop, waiting until the bar opened at 9 am. I complained to the front desk staff, who listened attentively to my experience, but mid-sentence, they walked off to assist a guest with a faulty key card. So, not only was I desperate for coffee, but I also felt completely invisible. On top of that, the hairdryer stopped working almost immediately, and the gym was small and poorly lit. That said, there were some positives. The wardrobe had plenty of hangers (which is a personal pet peeve of mine, so I’m grateful for that). However, the window cutout was a real disappointment. Instead of a beautiful, wall-to-wall, floor-to-ceiling window that would have made the most of the view, we got a strange, aggressive-looking cut-out that blocked the view and didn’t align with the room’s style at all. Choose a room away from the lifts as they are noisy and busy. Overall, there’s potential here, but improvements are definitely needed. Certainly not what I expected from a 4 star Marriot brand.

Generally, it was 3 star experience. Advantages: good cleaning service, buffet food was okay most of the time, hotel is located very close to the sea. The biggest disadvantage is an “all inclusive”, it is definitely not comparable with Turkish all inclusive. First of all, visitors who paid for all inclusive are not getting anything in mini-bar, not even a water. You can get water from the bar from a water cooler, but you have to have your own bottle. Also, their “all inclusive” does not include a lot of drinks from the bar, and restaurant near the main bar and in front of the sea. The “all inclusive” ice cream is a joke, instead of the normal ice cream you are getting a smallest version of only 2 or 3 basic ice creams, for all other ones you need to pay. Also, the “snack bar” is located outside of the hotel, food itself was not too bad, but pretty basic, the area was very small and near the children’s swimming pool. For the beach towels you need to give 10€ deposit in cash, and if you want sun lounger with umbrella on the beach you need to pay 25€ for one day use. The hotel bar on the beach is also non “all inclusive”. So, out of all hotel locations you only can use your all inclusive benefit in 2 bars and 1 “snack bar” + buffet. Overall, hotel is not bad but not good. Would only recommend to go there with option bed+breakfast, and pay for the rest meals and drinks. It will be cheaper and you will not feel like an outsider or beggar, going around the hotel asking where you can eat. Because that how we felt exactly. P.S. Russian lady in the adults only bar was providing an amazing service and was very helpful and kind :)

Super mooi nieuw hotel met meerdere zwembaden. Aardig personeel en uitgebreid ontbijt buffet. Wij waren hier voor 3 dagen in oktober maar zijn zeker van plan terug te komen in de zomer!

La stanza è isolata da un cappello.Il panorama del mare è bello e un passo verso il mare.E'adeguato per il viaggio.Vivere molto carino e dovrebbe tornare.Quattro stelle sono quasi quattro stelle standard.

L'hotel è molto bello, grandioso e con il piano principale che si affaccia sul mare. Il personale della reception è molto professionale ed entusiasta. C'è una receptionist di nome Maria che ci ha accolto ed è stata molto paziente. Poiché non parliamo lingue straniere e siamo anziani, possiamo utilizzare solo software di comunicazione e traduzione. È stata molto paziente e ci ha guidato poco a poco, il che ci ha fatto capire che il personale dell'hotel è di alta qualità e che l'hotel è degno di essere un cinque stelle. Vorremmo esprimere la nostra gratitudine a Maria, ringraziarla per l'eccellente personale dell'hotel e ringraziarla per il servizio offerto. Barcellona, ​​in Spagna, è un posto che vale la pena visitare.