Germania: hotel con spa nella provincia di Baviera

A quel tempo, la reception ha dato un'incarico di alloggio.Il giorno dopo ho guardato attentamente per sapere che c'era caffè gratuito, cibo e bevande alcoliche volanti.Parcheggio gratuito.E sauna.

While your hotel facilities are acceptable, the operational failures and hostile staff conduct during my recent stay were entirely unacceptable. My room was located excessively far from the lobby, which amplified a serious safety hazard: the in-room telephone was completely broken. When I discovered the television was also unusable (stating the room was ”not checked in”), housekeeping dismissed me, forcing me to walk all the way to reception just to report your own technical failures. Worse, I experienced an emergency when my phone died without a universal adapter. Instead of helping me during an urgent situation, your staff predatorily refused to assist unless I purchased an overpriced adapter from the hotel. To top it all off, the reception staff were cold and dismissive. Their complete lack of basic courtesy and welcoming demeanor went beyond poor customer service. it felt distinctly like racial bias. A broken room phone is a safety violation, but your staff’s total lack of empathy during an emergency is a failure of management. I expect a formal response regarding how you plan to address these room defects and the deeply problematic behavior of your front desk team. Die Ausstattung Ihres Hotels ist zwar akzeptabel, die betrieblichen Mängel und das Verhalten Ihres Personals während meines Aufenthalts waren jedoch absolut inakzeptabel. Mein Zimmer lag extrem weit von der Lobby entfernt, was ein erhebliches Sicherheitsrisiko verschärfte: Das Zimmertelefon war komplett defekt. Als ich feststellte, dass auch der Fernseher nicht funktionierte (Anzeige: „Zimmer nicht eingecheckt“), wurde ich vom Housekeeping abgewiesen. Ich wurde gezwungen, den gesamten Weg zur Rezeption zu laufen, nur um Ihre eigenen technischen Fehler zu melden. Noch schlimmer war, dass ich mich in einer Notsituation befand, als mein Handy-Akku leer war und ich keinen Universaladapter dabei hatte. Anstatt mir in dieser dringenden Lage zu helfen, weigerte sich Ihr Personal, mich zu unterstützen, und drängte mich stattdessen in räuberischer Absicht dazu, einen völlig überteuerten Adapter vom Hotel zu kaufen. Zu allem Überfluss war das Personal an der Rezeption kalt und abweisend. Der völlige Mangel an grundlegender Höflichkeit ging über schlechten Kundenservice hinaus – es fühlte sich eindeutig nach rassistischer Voreingenommenheit an. Ein defektes Zimmertelefon ist ein Sicherheitsverstoß, aber das völlige Fehlen von Empathie Ihres Personals in einer Notsituation ist ein Versagen des Managements. Ich erwarte eine formelle Rückmeldung darüber, wie Sie diese Mängel im Zimmer und das zutiefst problematische Verhalten Ihres Rezeptionsteams beheben wollen.

The hotel is modern, dreamy and exceptionally clean. I am extremely picky when it comes to cleanliness and Kempinski, as always, did not disappoint at all. Everything felt immaculate and very well maintained. The service at the front desk and concierge was impeccable, very professional, warm and genuinely friendly. Room service and overall service throughout the hotel were excellent as well. The hotel is very couple- and family-friendly, and one thing I truly appreciated was how quiet and uncrowded it felt. Even though the hotel was fully booked during our stay, we barely ran into other guests. The layout and structure of the hotel are very well thought out, creating a calm, spa-like atmosphere where nothing ever feels busy or overwhelming. The spa was solid and offered all the basic, well-functioning amenities one would expect. I’ve stayed at spa hotels with more impressive facilities, but this one still delivers a good overall experience. The sauna area is well done, with different sauna variations available. The outside pool-area could be heated a tad more. Unfortunately, all massages and facials were fully booked and we were unable to get any appointments upon arrival, which was quite disappointing. The location is beautiful, but Berchtesgaden itself doesn’t offer much to do. If you want to eat outside the hotel, you’ll need to drive about 10 minutes downhill to the village/town where you’ll find good local restaurants. Food in the hotel was nothing special and significantly overpriced - although that is somewhat expected at a luxury hotel. The Johann Grill restaurant in the evening was especially disappointing: not tasty and far too expensive for the quality offered! Concierge parking costs €10 for outdoor downhill parking or €20 for the parking garage. The €10 option is more than sufficient as they still bring your car to you. The €20 garage option feels unnecessary. Breakfast itself was good, with a solid selection and quality. However, the service at breakfast was disappointing. We sat for around 20 minutes trying to make eye contact and the staff did not acknowledge us at all. After reaching out to the manager twice, she did try her best to improve the situation, which we appreciated. Overall, a very good spa hotel for couples and families, peaceful and well-designed, but with limited activities in the surrounding area. Three nights are more than sufficient. Despite a few service and food-related shortcomings, the hotel remains a relaxing and elegant place to stay.

Posizione molto comoda per la stazione centrale di Norimberga, a soli 5 minuti a piedi. Il personale è estremamente cordiale e cortese. La colazione era ricca di scelta e si poteva ordinare la frittata direttamente dalla cameriera. Un hotel davvero fantastico, non ve ne pentirete.

Let's start with the spa - an oasis of relaxation and rejuvenation. From the moment I stepped into the tranquil haven of the Vier Jahreszeiten Spa, I was enveloped in an atmosphere of serenity and well-being. The spa facilities are impeccable, featuring a range of treatments and therapies that cater to every guest's needs. The expert therapists displayed a deep understanding of their craft, ensuring a customized and revitalizing experience. After indulging in one of their signature massages, I felt completely refreshed and invigorated. The spa's attention to detail and commitment to providing a sanctuary of calmness was truly impressive. As for the location, Vier Jahreszeiten Kempinski is a true gem in the heart of Munich. Situated on the prestigious Maximilianstrasse, it offers an ideal home base for exploring the vibrant city. From the hotel, you can easily reach Munich's iconic attractions, designer boutiques, and renowned dining establishments. The convenience of being able to stroll through the historic city center or simply step outside to admire the beauty of Maximilianstrasse made my stay even more enjoyable. It's a testament to the hotel's commitment to offering guests the best of Munich right at their doorstep. The overall experience at Vier Jahreszeiten Kempinski was nothing short of exceptional. The luxurious accommodations, attentive staff, and attention to detail throughout the property were all factors that contributed to a memorable stay. The blend of classic elegance and modern amenities created an inviting and sophisticated atmosphere, which I found to be both comfortable and inspiring. In conclusion, Vier Jahreszeiten Kempinski Munich is a top-tier hotel that truly understands the art of hospitality. The remarkable spa and the unbeatable location in the heart of Munich set it apart as a destination that caters to travelers seeking a perfect balance of relaxation and exploration. I highly recommend this hotel to anyone looking to experience the best of Munich in a luxurious and welcoming setting.

Angtakjeong Il migliore. Non pensarci nemmeno e prenota qui. Il prezzo è conveniente. I servizi sono buoni (positivo). La posizione non era il massimo, ma in realtà è comodissima. Tutto era perfetto. È davvero il migliore. Questo prezzo è incredibile. Il miglior rapporto qualità-prezzo. Vorrei vivere qui per tutte le 3 settimane del mio viaggio in Europa. L'atmosfera è fantastica, ottimo per le coppie.

L'ambiente della sauna dell'hotel è fantastico, anche se è anche molto buono👍 L'ambiente del ristorante è di prima classe e la colazione è ricca La città è una famosa meta turistica ed è molto comoda per fare shopping e mangiare. C'è un ristorante con birra fatta in casa vicino all'hotel e la birra è buona👍

I had a really nice stay at Vienna House Easy by Wyndham Munich. The room was spacious, clean, and had all the amenities I needed, which made it very comfortable. Breakfast was a highlight lots of food options and everything tasted fresh. The location is okay, not right in the center, but still convenient enough to get around.

Per un hotel situato vicino al lago con un grado relativamente elevato, mi aspettavo naturalmente una camera confortevole e ragionevolmente spaziosa con una bella vista sul lago, ma ho prenotato una camera unica e mi sono sentito molto deluso quando sono entrato. La stanza era molto piccola, il letto si sentiva in crampo, e il tetto era molto basso a causa del tetto scorretto, il che significa che non potevo nemmeno stare in piedi sul letto confortevolmente. Più grave era che non c'era una vista appropriata attraverso la finestra. La finestra era piccola, facendo la stanza piuttosto buia, e non faceva nulla di piacevole. Le foto sul sito erano anche molto ingannevole e non corrispondevano alla stanza che ho ricevuto. Per una stanza di circa 150 € per notte, questo tipo di spazio e di condizione sembra ingiustificato. Per essere equi, le strutture sono in generale abbastanza buone. Ci sono un'area di benessere, un palestra, un ristorante con grande cibo e una bella vista. Tuttavia, il ristorante è anche molto costoso, e il colazione non è incluso e deve essere pagato separatamente. Dato il prezzo, non credo che questi aspetti meritino un'eccessiva lode. La cosa che conta è la stanza stessa. Pagare 150 € per notte per una stanza di circa 15 metri quadrati, con un massimale medio di meno di 2.2 metri e una finestra molto piccola che si trova davanti al balcone di un altro, mi ha fatto sentire sinceramente sbagliato. A mio parere, la qualità della camera non corrisponde al prezzo.

L'hotel si trova di fronte al treno principale HBF ma dipende dall'ingresso in cui esci. Abbiamo la fortuna che la colazione offra Prosecco il sabato e la domenica a flusso libero dalle 6 alle 11. E ovviamente un'ampia scelta di colazione, principalmente pane. Abbiamo apprezzato il nostro soggiorno