Cina: hotel con spa nella provincia di Jilin

實話實説，酒店的設施、環境、衞生以及地理位置都不錯，值得給滿分，走路到網紅牆不到一公里，早餐也很豐盛可口，唯一的瑕疵就是服務。首先，定了三個標間，有長者有孩子，麻煩前台給安排三個相鄰的房間方便照顧，結果前台接待臉臭的不行，説已經安排好的房間，告訴其他客人了。行吧，為什麼沒有人提前告訴我給我安排的哪個房間呢？結果安排了不同樓層的房間。不通人情在這家店體現的淋漓盡致。其次，下午四點多到店的，結果告訴我房間還沒有收拾出來，還得等一個小時，那請問我第二天下午四點退房你們同意嗎？果斷聯繫攜程客服後，結果告訴我馬上可以入住了，原因我就不説了，不過這件事得給攜程上大分，以後還會在這個平台訂酒店。

La migliore scelta a Yanji per una famiglia si allontana! Dal momento in cui siamo arrivati, l'odore delizioso dell'hotel è stato notabile.Mi ha immediatamente sorriso e ci è stato fino al momento in cui siamo stati gentilimente licenziati dalla nostra splendida ospite: Mazen, Wang, , 成. Questi sono alcuni dei punti di vista che atteniamo e che ci riporteremo a visitare ancora una volta, probabilmente più di una volta: * Benvenuto *Prezzi accessibili *spazio *Clean *elegante * ambiente morbido e tranquillo *senza odori di fumo *Family friendly Il personale era sempre attento e disposto a rendere il nostro soggiorno una esperienza molto piacevole

Such a lovely hotel with hot spring bath!!! so relax after long day and relieve me from Changbaishan north gate close 🥲 It locate at Enduli which is sooooooo cute and good. lot of activities and show this time, also around with good restaurant and stalley. they provide potatoes grill while you have hot spring bath. Breakfast not much but varity enough. noodle is good. Staff very happy to help. they also provide car to send me at Changbaishan railway station. my room can see part of firework. amentities use loccitane that so nice. After book. they immediately add me Wechat and communicate. which is easy for foreigner like me to communicate. Everything process is super fast. all great! love it

Il servizio generale è intimide e professionale. È confortevole e tranquillo stare o uscire dal negozio. Il divano può essere caricato è molto conveniente!La prossima volta sarò la prima a scegliere questa famiglia, fortemente raccomandato! La posizione è anche molto buona, molto vicino alla stazione ferroviaria ad alta velocità! Molto consigliato, il valore è molto alto, la colazione è anche molto buona, la stanza è molto calda e la vista è anche buona!

Отель расположен неплохо, в номере чисто, ремонт, все принадлежности есть, завтрак нормальный, единственное, что огорчило, это девушка на ресепшене, она злая и не приветливая!!! А так отель отличный!!!

We had an amazing time at the Sheraton . The staff were absolutely exceptional. I was in touch with Vincent on we chat before I came and he helped us organise Christmas Dinner at the Westin . Throughout our stay he was there for our every need , nothing was too much trouble and he went out of his way to look after us . A real asset to the hotel . Other members of staff I’d like to mention - Julie at breakfast who noticed as soon as we came in , remembered and served us our drinks , laid the table with a knife and fork and anticipated our needs . Likewise Tyler in the Ski equipment area - who went out of his way to help us every day always with a smile on his face . I have to say that the service we received has been the best we’ve had in any hotel in China in the 18 months we’ve lived here . The location of the hotel was also excellent as it was right on the slopes and the next to the ski hire shop. I would highly recommend this hotel

Xinxin at the front desk provided exceptional service. They upgraded our room for us, fearing that we might not be comfortable with the heating system. They assigned us a room on a higher floor, which was also very quiet. Xinxin was genuinely friendly and the room was clean and tidy. Experiencing the local customs and culture in Northeast China was very warm. The hotel’s location, with a mountain to the left and the Changying Film Museum across the street, is excellent. The breakfast was also quite good. We would definitely come back if given the opportunity.

I recently stayed at this hotel and was thoroughly impressed by the experience. The location is perfect for travelers who need easy access to Changbaishan Railway Station, and the park right across the street provides a lovely place for a relaxing stroll. However, the most memorable part of my stay was the outstanding service I received from the moment I checked in. Chen Yuanyuan (陈园园), the hotel staff, was an absolute delight. She is always smiling, polite, and going above and beyond to ensure our stay was comfortable. From the beginning, she warmly escorted us to our room and took the time to explain all the hotel amenities in detail. Her thoughtfulness did not stop there. She proactively connected with me on WeChat to ensure quick responses to any requests we had. The next morning, she personally reminded us about breakfast and even offered to come to our room to guide us to the restaurant. Her dedication was evident as she stayed until we were seated comfortably in the buffet area. Even after checkout, her exceptional service continued. She presented us with lovely hotel gifts and waited with us until our taxi arrived, ensuring a smooth departure. Chen Yuanyuan’s service attitude is truly commendable. Her attentiveness, warmth, and professionalism set a high standard for hospitality. She is undoubtedly a role model for her peers and a huge asset to the hotel. This experience reinforced my belief that service in China is truly excellent, and it’s because of staff like her that I will definitely return to this hotel on my next trip to Changbaishan in a different season. Thank you for such a wonderful stay! 我最近入住这家酒店，整体体验令人印象深刻。酒店地理位置极佳，对于需要方便前往长白山火车站的旅客来说十分理想，而且马路对面的公园也为散步放松提供了惬意的去处。然而，最让我难忘的是从入住那一刻起就享受到的超赞服务。酒店员工陈园园绝对是一大亮点。她总是面带微笑、彬彬有礼，并且不遗余力地确保我们住得舒适。从入住开始，她就热情地将我们带到房间，并详细介绍了酒店的所有设施。她的周到远不止于此，还主动添加了我的微信，以便能更及时地响应我们的需求。第二天早晨，她特意提醒我们用早餐，甚至主动提出到房间来带领我们去餐厅。她的细致入微体现在每一个细节中，直到我们在自助餐厅安顿好座位后她才离开。即使在退房后，她的卓越服务仍未停止。她贴心地准备了酒店的纪念礼物送给我们，并一直陪我们等候出租车，确保我们顺利离开。陈园园的服务态度令人由衷赞叹。她的细心、热情和专业为酒店服务树立了高标准。她无疑是同事们的榜样，也是酒店的宝贵财富。这次经历让我更加确信中国的服务水平确实一流，而正因为有像她这样的员工，我一定会再次选择这家酒店，期待在不同季节重返长白山。感谢你们带来如此美好的入住体验！

Hotel economico e buono. Nella recessione si capisce il russo. Non perfetto, ma abbastanza per risolvere senza problemi.

Il tipo di camera è buono, il servizio del manager Wang è molto attento e attento.L'esperienza complessiva di questo hotel è molto buona, la stanza è pulita e pulita, le strutture sono complete, i letti sono comodi, e mi fa dormire molto tranquillo.La gestione del soggiorno e della partenza sono molto efficienti.La posizione dell'hotel è comoda, il ristorante e il trasporto sono molto convenienti intorno. Ci sono servizi di ricezione ferroviaria ad alta velocità, la colazione è ricco e ha buon gusto.Il rapporto di prezzo complessivo è molto alto, la prossima volta sceglieremo qui.