Vietnam: hotel con piscina nella provincia di Lam Dong

Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them. The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had. CHECK-IN Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end. FOOD: The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally). AMENITIES: Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented. Didn’t get to check the gym out but looks good. The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down. Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.) Beach water is a little clear and at this time of the year (May) the water is warm! *Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing. KIDS ACTIVITIES: They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though! Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!) *Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it. CHECK-OUT: Simply message 30 minutes before the time and it will be ok. Very simple. All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.

𝐒𝐮𝐧𝐫𝐢𝐬𝐞, 𝐖𝐚𝐫𝐦 𝐖𝐚𝐭𝐞𝐫 & 𝐐𝐮𝐢𝐞𝐭 𝐋𝐮𝐱𝐮𝐫𝐲 𝐢𝐧 𝐃𝐚 𝐋𝐚𝐭 🌅✨ Sunrise in a warm pool with a cup of coffee in hand — this alone is worth booking this hotel. ✨ A truly golden stay in Da Lat — peaceful, elegant, and deeply relaxing. The highlight of this hotel is, without question, the warm swimming pool on the 3rd floor. Not just because it is beautiful, but because it opens at 5:30 AM. While the rest of the family is still asleep, you can enjoy one of the rarest travel luxuries: warm water, fresh morning air, sunrise light, and complete silence. That alone made this stay unforgettable. 🕠 Warm Pool Hours The warm swimming pool (3rd floor) is open from 5:30 AM to 8:00 PM — and this is easily the hotel’s greatest luxury. Early opening hours make it perfect for peaceful morning swims and a quiet coffee before the day begins. 🍽 Breakfast Hours Breakfast is served daily from 6:00 AM to 9:00 AM on the 3rd floor. The selection was generous and varied, with excellent soups, delicious desserts, and enough options to make every breakfast feel like a treat rather than a routine hotel buffet. ☕ Afternoon Tea Complimentary afternoon tea is served daily from 2:00 PM to 4:00 PM on the 3rd floor — a lovely and thoughtful touch that adds charm to the stay and makes the hotel feel more refined and welcoming. 🌅 Location & View The view is beautiful, and the location was one of the main reasons we booked this hotel. Being close to the cable car was a huge advantage for us and made exploring especially easy and convenient. 💛 Service The staff were warm, attentive, and genuinely kind throughout our stay. Service felt polished, caring, and consistently helpful — the kind of hospitality that makes a hotel feel truly comfortable. 🔎 What Could Be Improved What keeps this hotel from being exceptional is not the service, but the housekeeping supervision and room maintenance. A few small details slightly affected the overall impression: • the vanity table in our room had visible stains • the shower head was leaking • in the breakfast area on the 3rd floor, there is a beautiful decorative plant, but the dust on its leaves was impossible to ignore These are small things, but details matter — especially in a hotel that otherwise feels so close to being truly outstanding. Still, this is a hotel I would happily return to — for the warm morning pool, the excellent breakfast, the peaceful atmosphere, and that rare feeling of quiet comfort.

Большой отельный комплекс с бассейнами, сауной, хаммамом и своей инфраструктурой в виде кафе, магазинов и кофеен. Очень удобно. Цены чуть выше, чем в самом Муйне, но не критично. Есть свой пляж с лежаками. Комплекс расположен на возвышенности, непосредственно до ресепшена можно подняться на эскалаторе или возит электрокар. Есть собственный пляж. До центра Муйне примерно 20 км. Без байка не удобно. С байком запаривает кататься туда) Мы 5 дней проживали. Сам номер и комплекс нам очень понравился. Уборка ежедневная, посещение сауны входило в стоимость и бассейнов тоже. Красивый вид. Удобно спать и не слышно соседей. Отдохнули хорошо! Единственное, при бронировании было указано, что есть мини кухня, но по факту плитка не работала. Приготовить минимальный завтрак не получилось. Но для нас это было не критично, мы не обращались по этому поводу к персоналу.

La stanza era con balcone , la partenza del mare , molto bella , ondate e il sole chic .Raccomandato per gli amanti di guardare il mare . Servizio buono , gentile . Un piccolo ostacolo a dormire con aria condizionata e l' albergo vicino sembrava avere una festa , una musica gioiosa

Hotel is very beautiful! The stuff is sooo heplfull and nice! We are really very grateful to the people who work there! The rooms are exact the same as on photos, not very big but beautifil with all neccessery things One minus is food, because it's good enough if you stay for several days days like 3-5 days, but we stayed for two weeks and ended up with either pho bo (which by the way is SUPER GOOD) or two eggs with bread, alternating each day and a salad. Because the other two sandwiches are very simple and you wouldn't want to eat them more than twice, and the fish dishes are not suitable for everyone. But that's more up to the hotel manager who decides what dishes should be on the menu. It would be nice if the scrambled eggs weren't just plain, but at least like the ones they offer on Sundays. Second minus is noizes - we lived in corner room and we heard everyone in the morning, children yelling in the pool at 7 am, the street, and people who were just entering the territory and talking because our room is basically in the entering zone. It could be great at least close gate for the night and add rule with big letters close to the pool to stay queit al least until 8 am, not everyone wants to wake up early in the vacation

Ho avuto un piacevole soggiorno di due notti al resort. Le camere erano spaziose e pulite, anche se ho trovato un po’ di anatre sul desk. La progettazione del bagno poteva essere migliorata, perché si era inclinata a diventare un po’ bagnata dopo il bagno, creando qualche inconveniente. Ogni notte, il resort ci sorprende con i dolci trattamenti locali, che sono stati un bel toccamento. Personalmente, non ero un fan del design del resort; gli alberi sopraccigliati lo facevano sentire un po’ inghiottito, e sembravano che ci fossero molti insetti e mosquiti intorno. La piscina era grande e calda, rendendola piacevole per nuotare, e la spiaggia era ben mantenuta. Il servizio per colazione si è concluso alle 10:30 e quando sono arrivato alle 9:00, c'era meno cibo che prima. Mi piaceva la crema bruciata, ma non è stato riempito dopo. Inoltre, il personale non sembrava molto attento in questo periodo; dovevo ricordargli di pulire la mia pila di piastrelle, così potevo continuare a mangiare. Inoltre, il servizio era in generale abbastanza buono. Potrei considerare di tornare se visitassi ancora Mui Ne.

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

staff is friendly and always smile. equip is new. it's very windy. the playa is clean.

I stayed for two nights and arrived late at night. The Front Desk staff who welcomed me were very warm and friendly. I was pleasantly surprised to receive a room upgrade, which I truly appreciated. The resort itself is lovely, with beautiful gardens and flowers that create a relaxing atmosphere and make it enjoyable to walk around. The room was generally nice; however, there was an unpleasant smell in the bathroom, and the soundproofing could be improved as I could easily hear people talking in the corridor. Breakfast was generally good, with a nice selection of food. The staff were attentive despite the busy hours. The main disappointment during my stay was the inconsistency regarding the late check-out. One day before departure, I was confirmed a complimentary late check-out until 2pm, and my key card was even extended. I appreciated this gesture, especially since I had mentioned that I did not mind paying if needed. However, on the day of departure, the manager informed me that the hotel was fully booked and that the late check-out was no longer valid. Unfortunately, no alternative solution was offered, and it seemed as though there was some doubt about my confirmation. Luckily, my bags were already packed, and I was able to check out immediately. I later sent an email to express my concern. Another manager responded politely and offered a solution and courtesy gesture, which I appreciated. However, by then I had already checked out and made alternative plans, so it was a bit too late — though I do value the effort to follow up. I was also traveling on my birthday. While I am not someone who expects celebrations, it was a little surprising that there was no recognition at all, especially for a brand like Grand Mercure. Overall, the resort is beautiful and the service is generally good, but better consistency in communication and service delivery would enhance the guest experience.

Lovely place with peacock and deer around. Air is good. Room was spacious and comfortable with complete Amenities.