Creta, Grecia: hotel accetta animali

We stayed at the hotel for five nights in July 2022. There were eight of us in total so two families. The location is absolutely perfect as it is right in the middle of Heraklion, opposite the bustling square with its wonderful with its Artisan stalls which are worth visiting and only a short walk to the shops and wonderful selection of restaurants. Heraklion is a truly bustling and Cosmopolitan city. The Hotel is very close to Heraklion Archaeological Museum and a bus or taxi ride to the beach. It is also not too far from the port you can walk there but we took a very quick taxi due to the heat. Upon arrival we were made to feel very welcome and our baggage was taken to our room for us. The reception area is refreshing to walk into from the heat outside and the decor is lovely and very modern with a comfortable seating area. There is a downstairs bar which is very chic with beautiful artwork where you can eat and you can just walk through to the shops outside to have a mooch with is perfect. Our check in process was very smooth and efficient. Check out is at 12 and check in is at 2. We had travelled from Chania by taxi. and were a little early. The gentleman on reception was able to find our group a room to check into while they got our other rooms ready which was very helpful and we did not have to wait too long. We had the economy rooms two different types between us. The ones which have balconies and the ones which are inside but don't have a balcony. The latter were a bit bigger than the ones with the balcony and the children's bed has its own little area which we really liked. The bathroom and room were very clean and the cleaners were very helpful and polite. We had a small fridge all the usual amenities you would expect and the air conditioning always worked well. I really feel (being from the UK) that the hotel represents very good value for the price we paid - if we were to pay a similar price in England we would not be staying in nearly such a nice hotel that's for sure. Certainly not one with a pool on the roof! We absolutely loved the roof area. The pool is quite small (but still big enough to have a lovely, cool swim). The pool area is clean and there are sunbeds and chairs you can sit on around the pool and plenty of place to sunbathe. It is absolutely lovely the perfect place to relax and take in the view. They also have a lifeguard up there at all times which we were not expecting. The pool is open until 8 at night but you can still go up to the roof for drinks and to eat your dinner after this time. They also provide towels for you which is great. The bar on the roof is absolutely excellent and the service is impeccable. The bar staff and waiters and waitresses work so hard and are so friendly (whilst also remaining professional). The bar food is great especially the mini burgers and the club sandwiches are to die for. You can also have dinner up on the roof and there are lots of lovely tables and chairs to chose fro

The hotel is below average and obviously sells because of its central location in Heraklion. This is its only advantage. Otherwise : A lot of noise from early morning (big banging, etc.) - to the point where you can't rest. Small and uncomfortable rooms. (They don't even have hangers in the bathroom for towels!) The rooms show strong signs of abandonment. They need renovation. Very modest breakfast, with only the very basics. Everything served is without taste! Only low quality filter coffee is served - without taste. If one wants to get a decent coffee, they must order it from the cafe bar at the entrance and is charged. There is a scale for weighting luggage at the reception. Requires a fee of 1 Euro !!! The staff, although very polite, are not happy or cheerful with clients. To ξενοδοχείο είναι κάτω του μετρίου και προφανώς πουλάει λόγω της θέσης του που είναι σε κεντρικό σημείο του Ηρακλείου. Αυτό αποτελεί το μόνο του πλεονέκτημα. Κατα τα άλλα : Πολύ θόρυβος από τα ξημερώματα (κρούση μεγάλων κτλ) - σε σημείο να μη μπορεί να ξεκουραστεί κανείς. Μικρά και άβολα δωμάτια. (Δεν έχουν ούτε κρεμάστρες στο μπάνιο για τις πετσέτες !) Τα δωμάτια δείχνουν έντονα σημάδια εγκατάλειψης. Χρειάζονται ανακαίνιση. Πολύ λιτό πρωινό, με τα πολύ βασικά μόνο. Πολύ άνοστα όλα ! Καφές μόνο φίλτρου και χωρίς γεύση. Αν θέλει κανείς να πάρει έναν αξιοπρεπή καφέ, τον παραγγέλνει από το cafe bar της εισοδου και χρεώνεται. Υπάρχει χρέωση 1 Ευρώ για να ζυγίσει κάποιος τη βαλίτσα του !!! Το προσωπικό, αν και πολύ ευγενικό, δεν είναι καθόλου πρόσχαρο.

Insieme a mia moglie e mio figlio di 3 anni decidiamo di prenotare presso questo hotel a 5 ☆ nella settimana dal 16 al 23 agosto.. prenotando direttamente dal sito dell'hotel una camera con terrazza vista mare, le premesse e le aspettative erano tantissime. Arriviamo dopo 7 ore tra volo e viaggio dall'aereoporto di heraklion con macchina a noleggio, che consiglio vivamente di prendere per non restare in hotel per tutta la durata della vacanza, comodissimo il parcheggio interno sorvegliato. Ci rechiamo nella hall, spaziosa, dal design lussuoso e pulitissima, alla reception parliamo con Apostolos, un ragazzo molto in gamba e sveglio, sorridente e alla mano, check in rapido e insieme al gentilissimo e simpaticissimo Kostas, dopo un aperitivo di benvenuto ci accomodiamo a bordo di un caddy da golf e veniamo accompagnati in camera , lasciamo le valigie e ci dirigiamo al ristorante a buffet per la cena , e qui nulla da dire .. buffet completo, impossibile non trovare qualcosa che sia di proprio gradimento, salumi, formaggi, fritti , pasta , carne , pesce , riso, pollo, codimenti di tutti i tipi e pane di tutti I tipi, il tutto contornato da Ismini, che offre un accoglienza molto cordiale, elegante e sorridente, una delle perle di questo hotel a parer nostro. Finita la cena torniamo in camera dopo un breve tour dell'hotel e qui arriva il problema, tornati ovviamente dopo cena e dopo una giornata lunga , vogliamo fare una doccia e il piccolo comincia a lamentare un po la stanchezza.. ma nella doccia e in tutto il bagno notiamo la presenza di un infestazione di formiche ( successivamente poi ci siamo accorti che erano anche sotto il letto e in tutta la stanza ) inizio quindi circa alle 21 e 30 a chiamare la reception per cercare di risolvere il problema così che magari qualcuno potesse venire a pulire la stanza, ma le mie chiamate non hanno alcun effetto e solo dopo circa 2 ore ricevo un feedback da parte della reception che non é presente nessuno delle pulizie e che non sanno come fare, mentre nelle 2 ore precedenti mi veniva puntualmente detto che sarebbe arrivato qualcuno a pulire.. morale della favola ha dovuto venire a pulire il receptionist Apostolos.. che stimo molto per essersi dato da fare e il quale ringrazio per averci provato nonostante non fosse la sua mansione. Restiamo nella stanza e il giorno dopo il problema si presenta nuovamente , chiediamo quindi un cambio stanza e dopo tutta la mattinata persa in albergo riceviamo una stanza vista giardino, a noi va bene pur di non soggiornare con altri ospiti indesiderati ma i prezzi delle due camere non sono gli stessi, ci aspettiamo quindi che sia l'albergatore stesso a farci notare questa differenza e risolvere ( bastava anche una cena offerta non serviva chissà cosa, oppure che ci venisse detto che non c'era nessun rimborso visto che il cambio é stato richiesto da noi , non ci sarebbe stato alcun problema) ma non ci viene detto nulla, di conseguenza chiedo io e qualche giorno dopo mi vien

Wonderful stay! Not far from the city center, the pools are nice and the staffs are friendly. Breakfast was so good and they even have live musician playing for dinner. Amazing, would definitely recommend to others! Bus station is just ten minutes away from the hotel. Very easy to get here from Agios Nikolaos station. The bus costs only 7.8€ from Héraklion city. Loved every single second of my stay!

I had a pleasant 7 night stay here at this accommodation while in Heraklion, Crete. It belongs to the Lato Boutique, which is the main hotel. The Annex is right opposite and required card access to enter. Room was the Economy room (15 sq. metres), a little on the small side, but good enough for a solo traveller. The room was right next to the stairwell and the lift, so there were times I could hear people moving about, but at night it was very quiet, and there were no sleep disruptions. Bed was comfy, air-conditioning was also good. The shower was also good, with shampoo and soap provided, though I noticed it was running a little low towards the end of my stay (i.e., no refills were done). I also appreciated that a luggage rack was provided, along with two bottles of water on check-in day. Fridge was big enough to fit lots of mineral water bottles to keep them cold, which would be a great reprieve in the summer time. Room safe was incredibly huge as well, it can easily store laptops securely, if needed. The elevator door got stuck on the day of check-out, but still worked, so not too big of an issue there. Wi-Fi requires a special code that you can get from the reception. My first code strangely stopped working after two days, but was promptly rectified after I informed the reception of the issue. There were no other connectivity issues for me. The hotel location is pretty near to the Venetian Port, and the Rocca Fortress; it is also walking distance away from the main shopping street in Heraklion and lots of good eating places nearby. There are also supermarkets nearby to get water as well. It does get quiet at night, but I did not encounter any incidents that made me feel unsafe. My room came with buffet breakfast included, which is served in the main building. Breakfast starts service from 7 am onwards, and was generally quite crowded at the start. Depending on the crowd level, the staff will occasionally open up a new section of the dining area. Breakfast was generally good, there was a good spread of American breakfast items, to pastries, ham and cheese and even Greek yogurt with a lot of condiments. It varied a little bit from day-to-day, but was generally the same for the most part.

Struttura potenzialmente bella con spa, piscine, attrezzature sportive e vista. Purtroppo la manutenzione è scarsa: oltre la poca cura dei dettagli, abbiamo avuto vari problemi tecnici nella camera (e non solo noi). Situazioni che con una manutenzione ordinaria non sarebbero capitate. La ristorazione non è all’altezza del livello con cui il resort si propone: vero che noi Italiani abbiamo uno standard molto alto, ma qui l’offerta è di livello mediocre sia per qualità che varietà. Grazie allo staff per gentilezza e disponibilità, la differenza la fanno sempre le persone e voi la fate.

Abbiamo avuto un piccolo sovraclassamento, un gesto carino. L’hotel è ben situato, le camere (appartamento) sono grandi, molto pulite e molto ben attrezzate. Al quarto piano non c'è alcun problema con la strada in contrabbanda. Idem con la piscina che è top. Bar disponibile il giorno. La serata barbecue ogni mercoledì sera è molto freddo. Tutto il personale è molto gentile e competente. Il SPA è perfetto, Mariana è iper attenta e super pro. Super soggiorno in Ungheria 👍👍

We stayed at the hotel for five nights in July 2022. There were eight of us in total so two families. The location is absolutely perfect as it is right in the middle of Heraklion, opposite the bustling square with its wonderful with its Artisan stalls which are worth visiting and only a short walk to the shops and wonderful selection of restaurants. Heraklion is a truly bustling and Cosmopolitan city. The Hotel is very close to Heraklion Archaeological Museum and a bus or taxi ride to the beach. It is also not too far from the port you can walk there but we took a very quick taxi due to the heat. Upon arrival we were made to feel very welcome and our baggage was taken to our room for us. The reception area is refreshing to walk into from the heat outside and the decor is lovely and very modern with a comfortable seating area. There is a downstairs bar which is very chic with beautiful artwork where you can eat and you can just walk through to the shops outside to have a mooch with is perfect. Our check in process was very smooth and efficient. Check out is at 12 and check in is at 2. We had travelled from Chania by taxi. and were a little early. The gentleman on reception was able to find our group a room to check into while they got our other rooms ready which was very helpful and we did not have to wait too long. We had the economy rooms two different types between us. The ones which have balconies and the ones which are inside but don't have a balcony. The latter were a bit bigger than the ones with the balcony and the children's bed has its own little area which we really liked. The bathroom and room were very clean and the cleaners were very helpful and polite. We had a small fridge all the usual amenities you would expect and the air conditioning always worked well. I really feel (being from the UK) that the hotel represents very good value for the price we paid - if we were to pay a similar price in England we would not be staying in nearly such a nice hotel that's for sure. Certainly not one with a pool on the roof! We absolutely loved the roof area. The pool is quite small (but still big enough to have a lovely, cool swim). The pool area is clean and there are sunbeds and chairs you can sit on around the pool and plenty of place to sunbathe. It is absolutely lovely the perfect place to relax and take in the view. They also have a lifeguard up there at all times which we were not expecting. The pool is open until 8 at night but you can still go up to the roof for drinks and to eat your dinner after this time. They also provide towels for you which is great. The bar on the roof is absolutely excellent and the service is impeccable. The bar staff and waiters and waitresses work so hard and are so friendly (whilst also remaining professional). The bar food is great especially the mini burgers and the club sandwiches are to die for. You can also have dinner up on the roof and there are lots of lovely tables and chairs to chose fro

The hotel is below average and obviously sells because of its central location in Heraklion. This is its only advantage. Otherwise : A lot of noise from early morning (big banging, etc.) - to the point where you can't rest. Small and uncomfortable rooms. (They don't even have hangers in the bathroom for towels!) The rooms show strong signs of abandonment. They need renovation. Very modest breakfast, with only the very basics. Everything served is without taste! Only low quality filter coffee is served - without taste. If one wants to get a decent coffee, they must order it from the cafe bar at the entrance and is charged. There is a scale for weighting luggage at the reception. Requires a fee of 1 Euro !!! The staff, although very polite, are not happy or cheerful with clients. To ξενοδοχείο είναι κάτω του μετρίου και προφανώς πουλάει λόγω της θέσης του που είναι σε κεντρικό σημείο του Ηρακλείου. Αυτό αποτελεί το μόνο του πλεονέκτημα. Κατα τα άλλα : Πολύ θόρυβος από τα ξημερώματα (κρούση μεγάλων κτλ) - σε σημείο να μη μπορεί να ξεκουραστεί κανείς. Μικρά και άβολα δωμάτια. (Δεν έχουν ούτε κρεμάστρες στο μπάνιο για τις πετσέτες !) Τα δωμάτια δείχνουν έντονα σημάδια εγκατάλειψης. Χρειάζονται ανακαίνιση. Πολύ λιτό πρωινό, με τα πολύ βασικά μόνο. Πολύ άνοστα όλα ! Καφές μόνο φίλτρου και χωρίς γεύση. Αν θέλει κανείς να πάρει έναν αξιοπρεπή καφέ, τον παραγγέλνει από το cafe bar της εισοδου και χρεώνεται. Υπάρχει χρέωση 1 Ευρώ για να ζυγίσει κάποιος τη βαλίτσα του !!! Το προσωπικό, αν και πολύ ευγενικό, δεν είναι καθόλου πρόσχαρο.

I had a pleasant 7 night stay here at this accommodation while in Heraklion, Crete. It belongs to the Lato Boutique, which is the main hotel. The Annex is right opposite and required card access to enter. Room was the Economy room (15 sq. metres), a little on the small side, but good enough for a solo traveller. The room was right next to the stairwell and the lift, so there were times I could hear people moving about, but at night it was very quiet, and there were no sleep disruptions. Bed was comfy, air-conditioning was also good. The shower was also good, with shampoo and soap provided, though I noticed it was running a little low towards the end of my stay (i.e., no refills were done). I also appreciated that a luggage rack was provided, along with two bottles of water on check-in day. Fridge was big enough to fit lots of mineral water bottles to keep them cold, which would be a great reprieve in the summer time. Room safe was incredibly huge as well, it can easily store laptops securely, if needed. The elevator door got stuck on the day of check-out, but still worked, so not too big of an issue there. Wi-Fi requires a special code that you can get from the reception. My first code strangely stopped working after two days, but was promptly rectified after I informed the reception of the issue. There were no other connectivity issues for me. The hotel location is pretty near to the Venetian Port, and the Rocca Fortress; it is also walking distance away from the main shopping street in Heraklion and lots of good eating places nearby. There are also supermarkets nearby to get water as well. It does get quiet at night, but I did not encounter any incidents that made me feel unsafe. My room came with buffet breakfast included, which is served in the main building. Breakfast starts service from 7 am onwards, and was generally quite crowded at the start. Depending on the crowd level, the staff will occasionally open up a new section of the dining area. Breakfast was generally good, there was a good spread of American breakfast items, to pastries, ham and cheese and even Greek yogurt with a lot of condiments. It varied a little bit from day-to-day, but was generally the same for the most part.

Insieme a mia moglie e mio figlio di 3 anni decidiamo di prenotare presso questo hotel a 5 ☆ nella settimana dal 16 al 23 agosto.. prenotando direttamente dal sito dell'hotel una camera con terrazza vista mare, le premesse e le aspettative erano tantissime. Arriviamo dopo 7 ore tra volo e viaggio dall'aereoporto di heraklion con macchina a noleggio, che consiglio vivamente di prendere per non restare in hotel per tutta la durata della vacanza, comodissimo il parcheggio interno sorvegliato. Ci rechiamo nella hall, spaziosa, dal design lussuoso e pulitissima, alla reception parliamo con Apostolos, un ragazzo molto in gamba e sveglio, sorridente e alla mano, check in rapido e insieme al gentilissimo e simpaticissimo Kostas, dopo un aperitivo di benvenuto ci accomodiamo a bordo di un caddy da golf e veniamo accompagnati in camera , lasciamo le valigie e ci dirigiamo al ristorante a buffet per la cena , e qui nulla da dire .. buffet completo, impossibile non trovare qualcosa che sia di proprio gradimento, salumi, formaggi, fritti , pasta , carne , pesce , riso, pollo, codimenti di tutti i tipi e pane di tutti I tipi, il tutto contornato da Ismini, che offre un accoglienza molto cordiale, elegante e sorridente, una delle perle di questo hotel a parer nostro. Finita la cena torniamo in camera dopo un breve tour dell'hotel e qui arriva il problema, tornati ovviamente dopo cena e dopo una giornata lunga , vogliamo fare una doccia e il piccolo comincia a lamentare un po la stanchezza.. ma nella doccia e in tutto il bagno notiamo la presenza di un infestazione di formiche ( successivamente poi ci siamo accorti che erano anche sotto il letto e in tutta la stanza ) inizio quindi circa alle 21 e 30 a chiamare la reception per cercare di risolvere il problema così che magari qualcuno potesse venire a pulire la stanza, ma le mie chiamate non hanno alcun effetto e solo dopo circa 2 ore ricevo un feedback da parte della reception che non é presente nessuno delle pulizie e che non sanno come fare, mentre nelle 2 ore precedenti mi veniva puntualmente detto che sarebbe arrivato qualcuno a pulire.. morale della favola ha dovuto venire a pulire il receptionist Apostolos.. che stimo molto per essersi dato da fare e il quale ringrazio per averci provato nonostante non fosse la sua mansione. Restiamo nella stanza e il giorno dopo il problema si presenta nuovamente , chiediamo quindi un cambio stanza e dopo tutta la mattinata persa in albergo riceviamo una stanza vista giardino, a noi va bene pur di non soggiornare con altri ospiti indesiderati ma i prezzi delle due camere non sono gli stessi, ci aspettiamo quindi che sia l'albergatore stesso a farci notare questa differenza e risolvere ( bastava anche una cena offerta non serviva chissà cosa, oppure che ci venisse detto che non c'era nessun rimborso visto che il cambio é stato richiesto da noi , non ci sarebbe stato alcun problema) ma non ci viene detto nulla, di conseguenza chiedo io e qualche giorno dopo mi vien

From the very beginning the owner welcomed us with such care. The place itself it’s located perfectly outside the rush of people but yet still so close to the city of Chania (8/10mins by car). The establishment is super nice and well kept surrounded by bamboo and olive trees. The rooms are near each other and most of them are overlooking the pool. Room itself was very very clean and towels,bedsheets,products were smelling really nice. You can see that the place is well maintained and taken very good care of! It’s also PET FRIENDLY with stray cats(which you’ll see either in the morning or at night without even bothering you) another reason why we booked this establishment as we brought our own dog which was well accepted without any additional costs or useless comments. Our holiday is still ongoing as we booked for 5 days but it’s a must to leave a positive comment to such a beautiful place and people. To who ever sees this post don’t think twice and just book it! You’ll see us DEFINITELY again! Thanks for hosting us. I.Z

Non appena ho sentito le capre con le loro piccole campane, sapevo che mi piaceva questo posto. La famiglia che la guidava era bella, e mia madre mi fece anche fare un picnic per andare in marcia prima che papà ci diede un ascensore al punto di partenza. Forse perché non succede mai a casa, ma ho ordinato una birra in basso al mio arrivo, e ho ricevuto olive libere - che mi ha reso il giorno assoluto e, sebbene incorrutto in precedenza, la mia lealtà è stata acquistata immediatamente e completamente. Ho anche il coniglio inghiottito una cosa che mi ha gusto molto, anche se la salata stessa era ancora migliore, anche se mi maledice la lingua carnivora di dire. La camera da letto aveva un grande balcone per guardare fuori dalle colline verdi e rocciose; il letto era molto confortevole, e in realtà era un po’ più freddo in alto all’Omalo (in giugno), che rendeva il sonno molto facile per coloro come me che correvano caldo. Un grande trucco fluffy nel tavolo, però per coloro di voi che amano essere più caldi. Il bagno è un po' piccolo e si trova all'altezza dello spettro di altezza dovevo essere attento a non sbattermi fuori sul bacino della mano quando si usa il bagno. Ma se sei sotto i 6 piedi, si appenderà la genetica sul loro piccolo schiena. L'edificio è relativamente vecchio, quindi si aspetta di sentire qualche calcio mentre altri ospiti passano la vostra stanza, ma, oltre a questo, felicemente tranquillo di notte. La figlia della famiglia parla davvero bene inglese, che ha aiutato un paio di volte, quando mi sembrava di aver dimenticato tutto il mio greco (che non avevo appreso prima di arrivare). Non posso consigliare questo hotel a casa abbastanza, quindi se stai andando a camminare, parcheggiare la tua auto qui e rimanere la notte. Poi restare a Agia Romelli alla fine della camminata. Poi torna a Omalos il giorno dopo e ritrovi un po'di stile di casa cucinando nel tuo corpo stanco. O qualunque sia il tuo traghetto.

Wonderful stay! Not far from the city center, the pools are nice and the staffs are friendly. Breakfast was so good and they even have live musician playing for dinner. Amazing, would definitely recommend to others! Bus station is just ten minutes away from the hotel. Very easy to get here from Agios Nikolaos station. The bus costs only 7.8€ from Héraklion city. Loved every single second of my stay!