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8.7/10
Molto buono
UUtente ospiteWe checked in the hotel at 3 PM parking our rental car straight from airport no stops to their parking. Which is a lot behind the guard booth with the gate that goes down and up by a security guard who questions and then allows you on the property and tells you where to park.
The night we check in our air-conditioning goes out. It’s mid 80s at night with a tropical storm pouring rain. So we had to **** all doors & windows, meaning zero air flow. Next morning we go downstairs and tell them of the problem. They sent 2 different teams of people to fix it to no success. We advised him we will be leaving the property and when we come back later this afternoon if it wasn’t fixed we were ok with changing the room.
We walk out to our car to our surprise was damaged in the parking lot. Not by a car but looks like a cart or something hit it. There is an employee/work entrance where I saw all types equipment being carried between cars yo the door. Wise they will look at their cameras. Come to find out that the cameras do not face their parking lot on their property. Even though there is a bar, a restaurant and an employee entrance and work area entrance. Their told us cameras on face the security booth to let you into the parking lot and the front of the hotel.
Returning to the hotel and changing our rooms from a king-size bed to a queen size bed which is a $40 difference tonight. That was not refunded back to us, so we were charged for a more expensive room that we were in one night. The 2nd and last night in the second room we noticed the floor was completely wet in the bathroom and figured maybe they had mopped before we came in. We were wrong also wrong. We dried the floor and later that night going to the bathroom both of us nearly fell to the ground because the floor was soaked again. The roof was leaking. Not in one location but all over.
The queen size bed mattress was broken literally broken down. To the point if you were within 3 inches to 4 inches away from the edge of the bed the mattress would just roll you off the bed.
That morning we informed them will be checking out of the hotel due to one night at a room with no air conditioning, Iour rental car was damage on their property and then taking no accountability, and the third night let’s just call it a wet room with a broken bed. They refunded the other four nights we had scheduled, but would like to give us back the difference for charging us for emergency room the one night.
Seven restaurants on their property however we couldn’t get guacamole and took over 1hour 30 minutes to figure out they have frijoles.
I asked for a manager everyday as I know the people working the counter we’re not able to fix these issues. We weren’t able to have a conversation until 1 week later after calling daily.
This provider gave me $15 worth of credits for my troubles. WOW way to make your customers fell appreciated🏆
8.1/10
Molto buono
UUtente ospiteNessun cassaforte e frigo.
Ogni giorno, l'acqua nel PET è disponibile gratuitamente.
Tutti i dipendenti sono molto amichevoli.
La tassa di lavaggio è di 1 kg 70 pesos.Se lo portate alla reception prima delle 11:00, sarà completato alle 7:00 circa.
Anche se è un po' lontano dalla città, c'è un ristorante giapponese di giapponese con giapponese di giapponese con giapponese di giapponese con giapponese con giapponese con cibo mexico a lungo termine.
8.6/10
Molto buono
EEdwin.RodriguezEnded up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.
7.5/10
ままりそQuesto è un hotel famoso, e'molto bello!
Il ragazzo è molto gentile, dammi cioccolato sul cammino a casa, e depositare i bagagli gratis, che è molto buono!
8.7/10
Molto buono
GGeriShaikhHotel wasn't too bad for our first night. They give one small bottle of water and expect clients to get more water from their ”filtered” water dispenser, which was completely empty and didn't get refilled until the following evening when we no longer needed it. The location is not walkable to any stores, cafes, restaurants, pharmacies, etc. You need to get a taxi to go anywhere.
Staff were very friendly and helpful and that was a plus.
The size of the room was all right. The beds were very comfortable. Good lighting in the room. Good size bathroom. Nice view of city below during night hours.
The biggest negative was the AC on our second and last night was leaking onto the bed. Had to keep it off all night and bear the discomfort af a warmer temp as windows don't open.
Water pressure was really good; unfortunately, the hot water isn't consistent and would keep fluctuating between hot and cold.
I do not think the value was good considering all the negatives. I wouldn't return to this hotel.
8.3/10
Molto buono
HHugh057On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.
8.7/10
Molto buono
UUtente ospiteEl servicio es excelente, muy amable todo el personal. Super limpio, bonito y bien ubicado.
La piscina super bonita, la comida excelente, los precios razonables.
9.2/10
Ottimo
SSοtService is great. Hostel is run by enthusiastic young volunteers from around the world and they welcome you from the first moment. There is a WhatsApp group where activities are announced every day (that was something new for me) and also one can get Intel or help should they need to. I booked for one night but stayed four as the hostel is quite quiet so, you can rest despite the roof top bar that keeps the music there. Also free water is available.
One thing though that I didn't like was the all the time cold water at showers ❄️
That made me catch a cold 🤒
Nevertheless, I had a pleasant time in Puerto Escondido. Hasta luego
8.4/10
Molto buono
UUtente ospiteAbbiamo avuto una grande stanza, che era molto pulita, con una porta che porta direttamente ai giardini e alla zona della piscina, anche se purtroppo il bar della piscina non era aperto per bevande o snacks morbide.
Mangiamo due volte nel ristorante e ogni giorno abbiamo avuto un bel colazione.
Il personale dell'hotel era tutto carino e veloce per rispondere e risolvere un vuoto di bagno durante la terza notte e ci dà una compensazione che è stata apprezzata. Sicuramente consigliamo questo hotel in una posizione tranquilla senza rumore, ma a soli 5 minuti a piedi dal centro della città.
9.2/10
Ottimo
UUtente anonimoThis is a charming family-run hotel in Oaxaca. The place is spotless, with a great rooftop for breakfast—delicious, cheap, and with free coffee in the morning! The staff were super friendly and always smiling.
I know photos doesn’t look great but it’s much, much nicer in real!
The only minor issue is the main door at night—it’s locked, so you’ll need to knock and might wait a bit if the staff are asleep. Other than that, it’s clean, affordable, and full of character. Highly recommend!
Domande frequenti
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Informazioni di viaggio locali
| Numero di hotel | 533 |
|---|---|
| Numero di recensioni | 17,361 |
| Prezzo medio (giorni feriali) | 196 AUD |
| Prezzo medio (fine settimana) | 198 AUD |
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