Pubblicata:12 ott 2026|Camera Deluxe (letto matrimoniale, con vista)
Kirill RaikovA New Hotel with Potential, but Service Falls Short of Five-Star Standards
Pros
The hotel is clearly new, and the room is spacious, modern, and equipped with brand-new furniture and fixtures. The bed is comfortable, the air conditioning works very well, and the plumbing is in good condition.
Breakfast is included in the room rate. The hotel appears to cater primarily to Chinese tourists, with large tour groups arriving by coach. Accordingly, breakfast is largely Chinese-style, which may not suit everyone's tastes. The breakfast area can also be quite noisy, as guests often speak loudly, sometimes seemingly trying to talk over one another. This makes breakfast less relaxing than one might expect. On the positive side, the staff are very accommodating and are happy to prepare alternatives upon request. For example, they kindly made an omelette for me, which I appreciated.
Another highlight is the rooftop bar on the seventh floor, offering panoramic views of the surrounding area.
Cons
Unfortunately, several issues detract from the overall experience.
There was no soap in the bathroom, despite shampoo and shower gel being provided in the shower. The shower drain was extremely slow, forcing me to turn off the water periodically to prevent the bathroom from flooding. In addition, an unpleasant musty smell frequently came from the bathroom.
The Wi-Fi connection was unreliable and kept disconnecting, which was frustrating.
Despite having a kettle, tea bags, and instant coffee in the room, there were no cutlery items at all, not even a teaspoon to stir the coffee. Such a small detail, yet an important one when it comes to basic room amenities.
The curtains also close automatically every time you return to the room, meaning you have to open them again manually using a button during the daytime. This is a rather odd and inconvenient feature.
Another issue is housekeeping. Daily cleaning is not provided automatically and must be requested by displaying the appropriate sign. This is an unexpected policy for a hotel claiming five-star status.
The location is another drawback. The hotel is situated away from the main part of town, where most restaurants, cafés, and other activities are concentrated. It takes approximately 15 minutes to walk to the centre, including around 200 metres along a very dusty road. This makes walking back and forth less pleasant, especially if you plan to visit the town centre several times a day.
Overall impression
The hotel has a solid foundation: it is new, spacious, and comfortable in several respects. The comfortable bed, effective air conditioning, and rooftop bar are definite advantages. However, the service and attention to detail do not match the five-star category it claims to offer.
For me, five-star hospitality means consistent, uncompromising standards. Guests should not have to ask for basic bathroom essentials, improvise when making coffee, deal with a poorly draining shower and unpleasant bathroom odours, endure an unreliable Wi-Fi connection, or explicitly request routine housekeeping. The noisy breakfast environment and the dusty road leading to the town centre also make the overall experience less comfortable.
Individually, some of these issues may seem minor, but together they reveal significant shortcomings in service, maintenance, and quality control. A five-star hotel should not require guests to make compromises on such basic aspects of their stay.
The hotel has potential, but considerable improvements are needed in day-to-day operations, housekeeping, maintenance, and attention to detail before it can truly deliver a five-star experience.
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Prezzo per notte da:40.455 KRW
Pubblicata:8 ago 2026|Camera Superior (2 letti, con vista sul fiume)
Paul RtptRRoom 554: Great View, but Keycard Was Deactivated Before Check-out Time
I booked the room for around USD 68.06 per night, excluding breakfast. When making the reservation, I requested a higher-floor room away from the lift with a good view. I was assigned Room 554, a twin room on the right side of the building, close to the stairs. The room had a very nice mountain view.
Overall, the room was clean and well maintained. The beds and pillows were quite soft and comfortable, although the beds were a bit small. The bathroom in the twin room is fully enclosed, so there is no glass wall overlooking the bedroom, which I actually found to be a plus when sharing the room with a colleague or friend. There was no bathtub. Shaving kits were also not provided in the room and had to be requested from the reception desk.
**Food & Catering: the snacks served during the coffee breaks were fairly basic and, personally, I did not find them particularly impressive. On the first morning, chicken satay was served as one of the snack options. On the second day, rambutan and longan were provided. Unfortunately, I happened to take one piece of fruit that was already spoiled.
Lunch was arranged by the meeting organisers and consisted of Lao food. The taste was fairly ordinary for me. One dish I remember was Luang Prabang-style papaya salad, but the smell was quite strong. The sticky rice was individually wrapped in plastic bags. The portions were also more than sufficient, although most of the dishes seemed to consist mainly of meat, so there was not much variety in terms of vegetables.
The main issue: I stayed at the hotel for two nights because I was attending a two-day meeting there, but I made separate bookings for each night. On the first night, I stayed in Room 218.
I understood that the check-out time was 12:00 noon. On the day of check-out, my meeting finished shortly before noon, so I returned to my room at around 11:54 to collect my belongings before checking out.
However, when I tried to use my keycard at around 11:54, I found that it had already been deactivated, even though it was still before the stated 12:00 check-out time.
I mentioned this to the housekeeping staff nearby. She contacted reception and asked me to go to the front desk. When I explained the situation, the staff told me that the keycard system automatically deactivates the cards at around 11:30.
I was quite surprised by this because, in all the hotels I have stayed at before, a keycard normally remains valid until the official check-out time, or guests are at least informed in advance if the card will be deactivated earlier.
This incident did not ruin my stay, but I hope the hotel can review its keycard policy and either keep the cards active until the stated check-out time or clearly inform guests that the cards will be deactivated earlier.
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Prezzo per notte da:76.032 KRW
Pubblicata:16 feb 2026
Utente ospiteMolto bel hotel. All'inizio pensavo fosse strano come nessun locale sapesse dell'hotel, immagino sia nuovo. Dritto accanto alle grandi mamme per un buon snack
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Prezzo per notte da:28.664 KRW
Pubblicata:9 feb 2026
Adalbert
L'hotel non è molto nuovo, è ovvio.Lo specchio della stanza era scomparso, rotto con la forza.
Non c'è WiFi, tranne nella zona di accoglienza. La foto dell'edificio mostra balconi in tutte le camere sul lato della foto. Ma la mia camera non aveva nessuna.
Non c'era servizio in camera quotidiana.
Per il resto era tutto a posto. Ben mantenuto, pulito, tranquillo all'interno e vista montana dalle finestre. Pequeno frigo, AC, bagno pieno di lavoro. (Lungo aspettare acqua calda)
Il buffet del colazione era grande.
La piscina davanti all'ingresso era buona. La zona di seggio intorno ai poveri. Mi mancava davvero una zona più grande e più bello, forse il giardino come intorno. Soprattutto perché non avevo balcone.
Io andrei di nuovo lì per dormire e fare colazione, ma per le vacanze voglio avere un posto decente anche all'aperto.
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Prezzo per notte da:29.071 KRW
Pubblicata:2 set 2026|Camera Doppia Superiore C
CoCo nini
Durante il mio viaggio a Vang Vieng, ho scelto senza esitazione di soggiornare al Lisa Garden Resort Hotel e l'esperienza complessiva ha superato le mie aspettative! La posizione dell'hotel è eccellente, il che rende comodo raggiungere diverse attrazioni turistiche senza perdere troppo tempo negli spostamenti. L'hotel vanta una meravigliosa atmosfera da giardino e la zona piscina offre una vista panoramica. Seduto su un lettino a bordo piscina, le dolci montagne si dispiegavano davanti ai miei occhi. Al calar della sera, il tramonto dipinge lentamente il cielo di rosso, avvolgendo le montagne e l'acqua in una luce calda: una scena davvero rilassante e romantica. Le camere sono completamente attrezzate e ben tenute, con servizi puliti e in ordine. Ho chiesto al personale informazioni sul percorso di rafting sul fiume Nam Song e mi hanno pazientemente fornito molti suggerimenti utili; il loro servizio è stato gentile e attento. Dopo una giornata faticosa trascorsa a visitare la città, tornare in hotel per godersi in tranquillità il tramonto e il panorama montano è stata un'esperienza davvero rilassante e rigenerante. Consigliatissimo!
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Prezzo per notte da:35.780 KRW
Pubblicata:1 apr 2026
AnnaVich
This hotel was a bit of a mixed bag for us. Here is what worked and what didn't.
Pros:
Views: The property is stunning. It's wonderful to wake up and have the spectacular view that this hotel offers. The rice paddies are beautiful, surrounded by the karst landscapes.
Breakfast: Server artfully and tasted very good. The coffee is great. That said, there is little choice and you can't ask for any extras (you will be charged).
Location: Across from the main town, but we enjoyed it and everything is easily accessible. We walked, but they offer bicycles as well.
Cons:
Rooms: We booked a standard room which isn't on the rice fields. We knew this and didn't expect the view from our room. However, at the price point, we expected comfort and good sleep. The rooms are built over a swamp and mosquitoes get in through the cracks in the wooden floors. They had plug ins and provide mosquito spray to remedy this. However, the swamp is also home to many insects and frogs that make an incredible amount of noise at night. On top of this, there is a road right in front, so you get car noise too.
Long story short, we asked to change to a quieter room or check out after our first night. The first offer was to pay $40 more to upgrade to a villa, but eventually they moved us there for free, which we appreciated. The villas are certainly quieter though still quite rustic.
Service: Due to the above incident, while the service staff is lovely, the management appears to be just ok.
Price/quality: Considering the priced in Laos, everything inside the hotel costs a lot but it's not a 5 star property, so things don't really match up.
Ultimately, we had a nice experience once we were in the villa and were able to sleep. I'd recommend staying here for one night in the villa for the views or coming for a drink. But id not stay longer or choose the standard room.
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Prezzo per notte da:100.834 KRW
Pubblicata:10 nov 2025
Utente ospite
The stay was okay, but unfortunately the staff were not very friendly and didn’t even greet guests, which made me feel unwelcome. Also, the prices for renting a scooter were almost twice as high as at other places nearby. Overall, it was fine, but I expected a warmer atmosphere and fairer prices.
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Prezzo per notte da:12.604 KRW
Pubblicata:18 giu 2026
VwailaLa nostra terza visita a Laos, e da quando abbiamo iniziato i nostri viaggi, è stata la più pacifica che abbiamo mai vissuto. Il personale è giovane ma ha fatto il meglio, amichevole e utile. È stato meraviglioso rimanere qui, lo consiglierei a tutti! Non ho preso una foto della stanza, solo le viste dal nostro balcone, ma tutte sono come le foto su trip.com.
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Prezzo per notte da:47.367 KRW
Pubblicata:25 lug 2026|Camera doppia con letti singoli e balcone
Utente anonimoUn piccolo hotel familiare accogliente su una strada tranquilla. Le camere sono pulite e la donna alla reception è molto attenta ed efficiente. Il colazione non è molto variabile, ma ci sono abbastanza per iniziare il giorno senza morire di fame. Il tetto offre una bella vista, e vi è anche una piscina pulita. In generale, è una scelta ideale per un soggiorno confortevole.
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Prezzo per notte da:36.796 KRW
Pubblicata:3 dic 2024
Lee yew jeen
L'hotel dispone di un ampio parcheggio e le camere sono pulite e spaziose. I prodotti per la colazione sono piuttosto diversi e anche il personale della reception è molto accogliente. Ci sono molti ristoranti e saloni per massaggi a circa 300 metri di distanza. Vicino anche al mercato notturno.
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Prezzo per notte da:34.763 KRW