The St. Regis Zhuhai

Best hotel in Zhuhai by a mile. Spotless clean and very good service.  Special thanks to the charming young lady Cherry in the front desk who assisted in our check-in and attended to all our needs.

I am writing this letter of commendation with a heart full of gratitude and admiration to express my sincere thanks to several outstanding employees of your hotel. Jenna and Angela provided me with round-the-clock butler services, and their professionalism and dedication deeply impressed me. Whether it was carefully preparing a wake-up call and a nutritious breakfast for me in the early morning or promptly responding to my needs and solving various problems late at night, they always maintained enthusiasm, patience, and professionalism without the slightest slack. During my stay, they took meticulous care of my itinerary arrangements, daily life, etc., making me feel as comfortable as if I were at home. Manager Willow Lin also demonstrated extraordinary leadership and a high degree of responsibility towards guests. He took the initiative to inquire about my stay experience several times, listened attentively to my feedback, and adjusted service details in a timely manner according to my needs to ensure that I could enjoy the highest quality service every moment during my stay at the hotel. His care and attention made me deeply feel the respect and care of your hotel for guests. Their excellent performance not only brought me an unforgettable stay experience but also gave me a deeper understanding and higher evaluation of the brand image of St.Regis Hotel Zhuhai. I believe that it is precisely because of outstanding employees like Jenna, Angela, and Manager Willow Lin that your hotel can stand out in the fierce market competition and win the trust and praise of numerous guests. Here, I sincerely hope that your hotel can fully recognize and commend the excellent performance of these employees and let their efforts be duly rewarded. At the same time, I also wish St.Regis Hotel Zhuhai can continue to maintain its excellent service quality in the future development and bring wonderful stay experiences to more guests. Once again, thank Jenna, Angela, Manager Willow Lin, and all the staff of your hotel for your hard work!

Service is superb!! Terry is amazing and be able to tackle all our queries, didnt get to encounter an excellent service gentleman for a long time. Breakfast is really good, the room is clean and tidy, and really nice decor. We will visit again, Thank You.